Everpress Reviews 

734
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Currently over £400+ in outstanding campaign payouts, in May I received an email stating "Hi, We’re incredibly sad to share that Everpress will be closing. This is not a decision... See more

Rated 5 out of 5 stars

I love the products. Really different and constantly updating. Quality is amazing, the sweaters are actually a little thicker than I'm used to. Customer support is awesome, they replied way quicker th... See more

Company replied

Rated 5 out of 5 stars

After experiencing an issue with my order, the Everpress team reached out very quickly and handled everything with great professionalism. They truly listened, took my feedback seriously, and offered... See more

Company replied

Rated 5 out of 5 stars

Shirts have great quality and look fantastic. One of my orders was lost in transit, but after writing an email they quickly answered and send me my money back (it wasn't their fault that it was lost,... See more

Company replied

Company details

  1. Printed Clothing Store

Written by the company

Supporting grassroots creators & reducing waste in fashion through made-to-order apparel campaigns.


Contact info

3.1

Average

TrustScore 3 out of 5

734 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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3.1

All reviews

(734)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great shirt

Great shirt! My first from Everpress. Really well designed, the print looks great. Very happy with the timescale for manufacture and delivery with lots of information and updates offered. Would definitely look for designs on Everpress again.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I ordered a shirt from an artist I follow.

It arrived and the print was the incorrect size and placement. One quick email to customer support and Jimmy solved my issue immediately.

Shirt and print are both good quality, would recommend using them!

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Customer Service is awesome but the postal service is awful

I'm from Europe in France. Commanded a T-shirt Alice OSEMAN pre-order in december 2023, should have been sent and received in january 2024 but didn't got anything at first, contacted customers service at the end of january 2024 and got in contact with Jimmy who helped me through the whole process of sending new prints, contacting the house print and answered to me quickly through it all. After a few packages sent and trying differents tracking services, after a few months i finally received it today successfully, the T-Shirt is fire!! You can trust Jimmy to help you! Just be sure to add tracking to your package!!!

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service. Terrible Postal Service

Amazing customer service by Jimmy who not only swiftly attended to my email but also provided me with options in terms of solutions. Slay Monarch!

Hate the postal service that was being used as my package took too long to be updated in the system (3 months even after i paid extra for Express) and pretty got lost in transit.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Support

Excellent Support, my Order got lost on it‘s was to Germany, but i got a refund for my order without and Problems.

7 June 2024
Unprompted review
Rated 5 out of 5 stars

All is easy

All is easy, good quality and an nice help support. All is perfect 🫶 Thank you so much everpress

6 June 2024
Unprompted review
Rated 5 out of 5 stars

They have the best support

What made my experience so good was not only the great product, but above all the support. I approached him with a small problem and received an immediate response, helpful, friendly and human. In times when support is mostly computer-generated, often without the possibility of speaking directly to a person, this gives me as a customer a really secure feeling. I'm super happy with how everything went.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Huge thanks to jimmy

Huge thanks to jimmy who helped me all week with an issue I had with my order. Brilliant customer service and very helpful.
Look forward to my next order.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Great tees, excellent customer care

I ordered from Everpress several times, love the “brand”, their mission and the tees are great.

They also have an excellent customer care, being able to get back to me very quickly and nicely about a little problem I encountered with one of my items.

Definitely recommended.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Everpress was really helpful when something went wrong with my delivery, going above and beyond to find a replacement for me and send it my way. I really didn't expect that, and it made my day when I received the reply about this! Would definitely recommend them to others.

3 May 2024
Unprompted review
Rated 1 out of 5 stars

Zero customer service

No one answers your emails, customer service is zero once they get your order. My order was a birthday present but was worthless as it didn't come in time and they ignored my request to send it to a different address. Wouldn't use again.

29 April 2024
Unprompted review
Everpress logo

Reply from Everpress

Hey Sue,

Thanks for your review and sorry to hear about your experience.

Our Support Team will usually respond with 24-48 hours and would never actively ignore any request that comes through.

The Team have taken a look and it seems like only one email came through - back on the 27th of April. No worries, as the Team will be more than happy to investigate this one for you. If you send them an email at hello@everpress.com or through the link below, they can follow up from there:

http://evrp.rs/customer-support

Again, really sorry for your experience here.

Rated 3 out of 5 stars

Excellent customer service

2 of the shirts I bought never made it to my home. One of them was the wrong size (not because they shipped an incorrect size, more like I got 2 smalls, one fit me and the other one didn't). Still, every time i reached out to them they were attentive and provided great customer service. The shirts that I did end up using I love.

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. The website is easy to navigate and the brand supports causes that are important to me. My order was delayed in the post so I contacted customer service who came back to me really quickly and were extremely helpful.

3 April 2024
Unprompted review
Rated 4 out of 5 stars

Good Communication

Although the item took a while to arrive, there was steady communication with staff that provided alternate prompt options in case the item did not arrive. Very pleased with the service, and although the item arrived a bit later than estimated it arrived in excellentconditions.

30 March 2024
Unprompted review

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