Event Tickets Center Reviews 

63,881
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 4,833 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the digital platform is very easy to navigate, making the overall process of purchasing event tickets a truly straightforward experience. Many consumers also appreciate receiving their admission documents quickly and finding the online tools simple to use for their daily needs. Some people were dissatisfied with unexpectedly high ticket prices and the inability to clearly see specific seat locations prior to completing a purchase. Reviewers additionally noted frustrating difficulties regarding order management, such as delayed ticket transfers and complications when attempting to secure adjacent seating.

What people talk about most

Order

People report negative experiences with order processes, highlighting significant frustration with missing or... See more

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the website user-friendly,... See more

Website

Reviewers mention negative feedback about the website, frequently describing the platform as overpriced and... See more

Price

Clients share negative opinions on price, reporting that tickets are sold significantly higher than standard... See more

Service

Customers consistently note ambiguous experiences with service, reflecting a wide range of opinions. While... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I am old and find all this confessing. Your AI was helpful but quit before I was through . Still not sure if I actually have tickets. But I feel sure when I show my emails some one at OsF will be abl... See more

Company replied

Rated 3 out of 5 stars

Couldn't see which seats in the section and row. Difficult to figure out how to save my tickets for retrieval at the venue.

Rated 4 out of 5 stars

This dynamic pricing or whatever it’s called has to stop, at least the resale is being managed well and resale isn’t crazy priced.


Company details

  1. Event Ticket Seller

About Event Tickets Center

Written by the company

Experience is everything.

At Event Tickets Center, we believe that buying tickets should be simple, so we streamlined the online buying process by creating a user-friendly platform to browse millions of tickets to thousands of national and local events.

We use industry-standard technology to keep your information secure, and all purchases are backed by our 100% Guarantee, so you can shop with peace of mind, too.

From sports fanatics to music lovers and theater enthusiasts, Event Tickets Center connects audiences nationwide with the tickets they need to create memories that will last a lifetime.

Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center - Connecting You with the Tickets You Need

Written by the company

Event Tickets Center provides a secure and convenient place to connect fans with the tickets they need. Driven by a shared love of concerts and live events, the team at Event Tickets Center works together to deliver a seamless and user-friendly online experience, helping customers find the tickets they need to create experiences and memories that last a lifetime.

Event Tickets Center 100% Guarantee

All orders are backed by our 100% guarantee

You will receive a 100% refund for your tickets if: Your order was accepted but not delivered by the seller, your order was accepted but not delivered in time for the event, your tickets were not valid for entry (1), or your event is cancelled and is not rescheduled (2). Notes: (1) Verified proof must be provided in letter form from the venue. Written or stamped "voids" do not constitute verified proof. (2) 100% refund for a cancelled event does not include shipping. Shop for tickets on EventTicketsCenter.com with the comfort of knowing that your purchase is covered by our 100% guarantee.

Contact info

3.1

Average

TrustScore 3 out of 5

64K reviews

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3.1

All reviews

(63,881)

4,782 reviews in the last 12 months

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Rated 1 out of 5 stars

Fraud

I bought tickets from here that turned out to belong to someone else. My tickets were not honored at the venue. I spent $500, and had to buy legitimate tickets at the door for $180.
So , not only were they bogus, but also overpriced.

22 August 2026
Unprompted review
Event Tickets Center logo

Reply from Event Tickets Center

Hi Betty!

We're sorry to hear of your issues with your tickets. Looking at the notes in your order we do not see any contact with our support team regarding the tickets being invalidated. If you have not already, please contact our support team directly as invalid tickets would fall under our 100% Buyer Guarantee for a full refund. Support can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.

Rated 5 out of 5 stars

I just got the tickets

I just got the tickets. I'm happy.

15 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Todd!

Thanks for taking the time to leave us a review! Hope you have a great time at your event!

Rated 5 out of 5 stars

Website easy to use…

Website was easy to use when purchasing tickets. Excellent price and seat selection.

14 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Gordon!

Glad to hear it was a smooth experience! Enjoy your event!

Rated 5 out of 5 stars

Great nice & easy

15 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Russell!

Thanks for the kind words! We appreciate it and hope you enjoy your show!

Rated 1 out of 5 stars

this is a very deceptive website.

this is a very deceptive website. update: After checking the BBB site there are over 500 complaints, many ppl state that they could not use the tickets because they were already scanned in by someone else. SO much for a legitimate reseller. That is FRAUD

12 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Kat!

Transparency is incredibly important to us, and we appreciate the opportunity to clarify how our platform works.

Event Tickets Center is a live secondary ticket marketplace, not a primary venue box office. The tickets available on our platform are listed by verified seller partners at prices determined by market demand, which may be above or below face value. To ensure full transparency, we display upfront all-in pricing, meaning the initial ticket price shown on our event map already includes all required service and delivery fees. Furthermore, our status as a secondary ticket resale marketplace, along with our upfront fee breakdowns and policies, is clearly disclosed at the top of our website and throughout the checkout process so guests can make fully informed decisions. All confirmed orders are backed by our 100% Buyer Guarantee which ensures fans receive valid entry tickets for their event or a full refund of their order.

Rated 1 out of 5 stars

paid for tickets

paid for tickets, forced to set up an account, now I can't claim the tickets.

15 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Brian!

Looking at the details on your order we can see that the ticket transfer took place only a few minutes after checkout. If you are having issues accessing your tickets please reach out to our support team for assistance at customersupport@eventticketscenter.com or at (855) 261-6909. They will be happy to help you.

Rated 5 out of 5 stars

I found my tickets and made the…

I found my tickets and made the purchase. Couldn't have been easier.

28 July 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Leigh!

Happy to hear it was a positive shopping experience. We hope you have a wonderful show!

Rated 1 out of 5 stars

I got the wrong ticket now

I got the wrong ticket now, I needed the reserved GA. And that was not an option

14 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Ila!

We're sorry to hear there was some confusion around your purchase. Unfortunately the listed did explicitly state "Tickets do not include Fair Admission. Fair Admission Required." While it may seem like an simple request, listings on our site are set by individual registered sellers posting their inventory and we are unable to exchange tickets across these different seller's inventories. As such, our all sales final policy is enforced as stated by our support team.

Rated 5 out of 5 stars

I immediately realized I made a mistake…


I immediately realized I made a mistake on my date.
At first, I tried to call to correct- no one available.

Couldn’t reach anyone via chat, text, email.

But this morning, I’m happy to report the issue was resolved!

12 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Lisa!

We're not seeing an email from your listed address in our support team's queue. Please double check you are using the correct contact information. Our support team can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.

Rated 5 out of 5 stars

Easy purchase

I had a few minutes before I had to leave for work, but wanted to grab the tickets before they were gone. I was able to select and purchase them in a matter of minutes. The link to the tickets showed up soon after and the tickets were in my Apple wallet and ready to use.

14 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Lori!

We're happy to hear it was a quick and easy purchase! Thank you for the review and have a great time at your event!

Rated 5 out of 5 stars

Very easy for an old guy with a little…

Very easy for an old guy with a little help from my teenage daughter

14 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Scott!

We're glad to hear it was an easy job for you both! Thank you for taking the time to review and we hope you have a wonderful time at your show.

Rated 5 out of 5 stars

Fast

Fast, easy, and great seats. Very happy

14 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Christopher!

Thanks for leaving a review! We always appreciate it and hope you have a great time at your event!

Rated 5 out of 5 stars

very smooth purchase

Purchase and everything went very smooth.

14 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello MBH!

Thanks for the review and have a blast at your event!

Rated 1 out of 5 stars

My mobile tickets were not received

My mobile tickets were not received, and I was notified (after I contacted you) the morning of my event that the tickets could not be sent. Very disappointing!
I believe I should have been notified much sooner.

13 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Tina!

We're sorry to hear about your order not being fulfilled. As a live secondary ticket resale marketplace, orders placed on our platform are fulfilled by registered seller partners. While sellers work diligently to fulfill every order, unexpected inventory shortages or venue allocation issues can occasionally prevent an order from being completed. In this case, once the deadline for the seller to provide the tickets had passed, our support team attempted to source alternative tickets from a different seller for your event as a replacement but unfortunately none were available. Once no alternative tickets were found the order was immediately processed for a full refund as per our 100% Buyer Guarantee. We are sincerely sorry for the inconvenience.

Rated 5 out of 5 stars

The ease of ordering and a quick…

The ease of ordering and a quick transfer to my account!

14 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Russell!

Happy to hear it! Thanks for taking the time to leave a review and we hope you have a great time at your event!

Rated 5 out of 5 stars

Easy

Easy transaction

14 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Karista!

Thanks for the review and hope you have a great event!

Rated 5 out of 5 stars

The process was easy

The process was easy, awesome

14 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Christian!

We love to hear it! Thank you for the review and have a fantastic time at your event!

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