I had ordered silver foil tablecloth and I contacted the texting service to double check a couple of queries I had and got a prompt response. Only one of the questions they weren't sure about,... See more
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I'd been looking for dining chair covers for some time. A friend recommended your site. I'm very pleased with my purchase. The covers arrived on time well packed and a brilliant fit. I would recommend... See more
Just what was required for 50th Anniversary celebrations. I was kept informed on delivery etc. Well done.
Excellent service, ordered at 1pm, goods arrived the next morning. Great choice of linens, good quality, very competitive pricing.
Company details
About EventDecorShop
Written by the company
Contact Us
Table Decor
Chair Decor
Venue Decor
Catering
Linen Hire
About Event Decor Shop
Event Decor Shop is a family-run company that specialises in wedding and event decor products including tablecloths, flower wall panels, chair covers, chair sashes & bands, table runners, linen napkins, backdrops, feathers, and much more. We welcome orders from the public and businesses, with trade accounts available.Contact info
Unit 3, Station Approach, Windmill Lane, EN8 9AQ, Cheshunt, United Kingdom
- 0208 945 5955
- info@eventdecorshop.co.uk
- eventdecorshop.co.uk
4.5
Excellent
745 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 24 hours
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Exactly what I needed.
Exactly what I needed and arrived very promptly. Excellent value for money. I couldn't wait to get on with my project.
15 November 2025
Great product mega fast delivery
Great product mega fast delivery. Website very easy to navigate and clear cut.
14 November 2025
Received a pink crush velvet round…
Received a pink crush velvet round tablecloth. The tablecloth is lovely but it is 5 inches shorter than it should be. It was supposed to be 70 inches and it is 65. I emailed the company but up till now. I’ve had no response. Very disappointing.
3 November 2025
Reply from EventDecorShop
Dear Fiona,
We replied to your WhatsApp message within 10 minutes of receiving it.
I ordered next day delivery and the…
I ordered next day delivery and the parcel is still not here, over a week later
I needed these for an event and I’m extremely disappointed
27 October 2025
Reply from EventDecorShop
Hello Aimee,
I have checked the tracking with our courier and it shows that the goods were successfully delivered on 29th October. Please check with colleagues/family members that they haven't accepted the parcel on your behalf. If still not discovered we will of course request that this be investigated further with the courier.
item ordered last week for next day and…
item ordered last week for next day and still no delivery - email/phone/live chat - no explanation or solution only that the courier has been blamed.
29 October 2025
Reply from EventDecorShop
Hi Sophie,
Further to our conversation over the phone I now understand that the order was successfully delivered very shortly after you wrote this review.
I do apologise for the delay, the courier tracking does show a delivery attempt the day after dispatch, however that was unsuccessful. Having read through the live chat transcript I can see that the CS representative did raise a query with the courier which is standard practice, had that have resulted in the package being deemed lost a replacement would have been dispatched to you immediately.
I appreciate that late deliveries are always inconvenient, frustrating and often when you need the goods urgently however some delays are unavoidable. We constantly review our choice of carriers and their on-time delivery success rates. I am pleased to share that this currently stands at 98.8%
Wrong colour order delivered
Wrong colour order delivered, please send return label and replace with correct colour.
22 October 2025
Great experience
Quick delivery, item as described and got the new customer discount.
17 October 2025
Disapointed
The pads were paler then they looked in the picture, and smaller. Also the returns procedure not as easy as other sites. So I just put them in a cupboard.
15 October 2025
Excellent service
Excellent service, ordered at 1pm, goods arrived the next morning. Great choice of linens, good quality, very competitive pricing.
20 October 2025
Quick delivery and quality items.
15 September 2025
just what i wanted
13 October 2025
Great company
Customer service was great from start to finish.items recieved quickly and packaged well.will certainly use again
13 October 2025
Great!
Great quality products, great value for money and speedy despatch - very pleased.
11 October 2025
Reply from EventDecorShop
Hello Aziz,
I have just investigated your order and can see that you only ordered the poles set. When you place your order on the site you need to make a choice of 'with base plates' or 'without base plates', it seems that you have chosen the latter.
The base plates for your set can be purchased separately using this link: https://eventdecorshop.co.uk/base-plates-for-pipe-and-drapes---3pcs
The transfer was good quality posted in…
The transfer was good quality posted in correct card back envelope & as described.
26 September 2025
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