Even Strokes Reviews 228

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 5 out of 5 stars

We’ve bought several things from evenstrokes website now. Next day delivery. Customer service is brilliant and it’s the cheapest we’ve found especially with the returning customer points scheme for mo... See more

Rated 5 out of 5 stars

Fantastic customer service. We ordered some kit and oil a few days ago. One item was out of stock, but EvenStrokes contacted us to let us know straight away. Instead of holding back the entire ord... See more

Rated 1 out of 5 stars

this guy is a conman, paid £890 for Kite wheels he didn't even have em, sent an e-mail asking if I needed sprockets discs fitted for next -day delivery knowing he didn't even have the wheels? 3 weeks... See more

Company replied

Rated 1 out of 5 stars

Didn’t receive motorbike parts that i paid for . Ive had zero notification that the order has been placed . Money was debited from my account same day . Not responding to emails, no response from the... See more

Company replied

Company details

  1. Motorsports Store
  2. Activewear Store
  3. Sportswear Store

Information provided by various external sources

UK motocross parts and clothing store.


Contact info

3.5

Average

TrustScore 3.5 out of 5

228 reviews

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Rated 5 out of 5 stars

Even strokes

What can I say ! Fantastic customer service from these guys, easily contactable throughout the purchase when the goods arrived they was packaged excellently and was even loads of freebies in with it 😁
Overall great experience with even strokes would highly recommend !

14 May 2021
Unprompted review
Rated 1 out of 5 stars

Where is my order :(

I have been reaching out via all platforms- messenger, email and instagram regarding my email since tuesday. No answer. Was just seen zoned on instagram. No shipping confirmation email was sent. Still no tracking number. Really, really frustrating.

7 May 2021
Unprompted review
Even Strokes logo

Reply from Even Strokes

Hi Anne, apologies for this mix up, the courier returned the package to us for reasons unknown. We've been trying to get this ironed out but i've just emailed you with a full update and a full refund.

Rated 5 out of 5 stars

Wouldn't use anyone else's!!

Wouldn't use anyone else's!!
I'm used to waiting weeks even months for my orders to arrive from other companys but I urgently needed some yoko kit for a race so I spoke to even strokes (amazing customer service by the way) and they have next day delivery on most of there items!! So they sent it out and it arrived the following morning.

Can't recommend them enough and the yoko kit I got from them is unbelievable for the price!

3 May 2021
Unprompted review
Rated 1 out of 5 stars

Ordered clutch cable last Wednesday…

Ordered clutch cable last Wednesday supposed to be next day delivering after calling 4 times and one email and no response! Joke

27 April 2021
Unprompted review
Even Strokes logo

Reply from Even Strokes

Hi Jason,

Sorry that we didn’t reach your expectations. unfortunately on this occasion our shipment was held up in customs.

We have had an issue with our phone line the past few days which BT are investigating, we are taking measures to resolve this and our phone lines will be back online in the next 48 hours.

A full refund has been made.

Kind Regards

Even Strokes

Rated 2 out of 5 stars

Delivery of clutch cable didn't happen…

Delivery of clutch cable didn't happen until I messaged then it came 2 days later I think order must have got lost.

21 April 2021
Even Strokes logo

Reply from Even Strokes

Hi Mark.

Thank you for your review and I am sorry for the issues you have had with your order.

We have asked out courier for an update to understand what caused the delay.

We are always trying to improve our services and products so your feedback is greatly appreciated.

Many Thanks

The Even Strokes Team

Rated 1 out of 5 stars

Not received my order and ignore my email.

Not received my order and they didn’t respond to my email.

18 April 2021
Even Strokes logo

Reply from Even Strokes

Hi Joseph,

Thank you for your review and I am sorry for the issues you have had. Please could you email us on info@evenstrokes.com, and i will personally investigate this for you.

Many Thanks

The Even Strokes Team

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