Even Strokes Reviews 228

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

We’ve bought several things from evenstrokes website now. Next day delivery. Customer service is brilliant and it’s the cheapest we’ve found especially with the returning customer points scheme for mo... See more

Rated 5 out of 5 stars

Fantastic customer service. We ordered some kit and oil a few days ago. One item was out of stock, but EvenStrokes contacted us to let us know straight away. Instead of holding back the entire ord... See more

Rated 1 out of 5 stars

this guy is a conman, paid £890 for Kite wheels he didn't even have em, sent an e-mail asking if I needed sprockets discs fitted for next -day delivery knowing he didn't even have the wheels? 3 weeks... See more

Company replied

Rated 1 out of 5 stars

Didn’t receive motorbike parts that i paid for . Ive had zero notification that the order has been placed . Money was debited from my account same day . Not responding to emails, no response from the... See more

Company replied

Company details

  1. Motorsports Store
  2. Activewear Store
  3. Sportswear Store

Information provided by various external sources

UK motocross parts and clothing store.


Contact info

3.5

Average

TrustScore 3.5 out of 5

228 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Don’t bother

Couldn’t supply what I paid for took forever to get someone to answer the phone sent incorrect item back at my cost even though I was told I would get postage back never again

28 February 2022
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Reply from Even Strokes

Hey Mark, really sorry about the service you received in July 2022. Please contact Emma@evenstrokes.com and we will issue a full refund. I can only apologise.

Rated 5 out of 5 stars

Excellent, fast delivery and great prices!

First time I’ve used Even Strokes, what a great find! Excellent prices and easy to deal with, plus fast delivery. They have a good selection of products covering all off road motorcycling

8 December 2022
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Reply from Even Strokes

Thanks Graham for taking the time to review.

Rated 5 out of 5 stars

So helpful and nice

Amazing staff and company, emailed when there was an issue and was very happy quick to get back in touch to help.

28 October 2022
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Reply from Even Strokes

Thanks Rowlanda for the purchase and review! We have some great staff members onboard part time now, we'll share this review with them.

Rated 5 out of 5 stars

All good

All good; Range, prices, staff, the lot, cheers.

1 November 2022
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Reply from Even Strokes

Thanks Tom for the purchase and review!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, the bike we wanted was out of stock and they emailed to say it could be delivered straight from there manufacturer. Ordered on the afternoon and was delivered the next day.

12 July 2022
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Reply from Even Strokes

Thanks Emma for the purchase and the great review! We update our site daily but sometimes a few slip through.

Rated 1 out of 5 stars

Very special people work here

Very special people work here. Have ordered from even strokes a few times it is very hard to get in contact with them. Shipping is very slow but thats not the worst. They will have you waiting weeks with no contact or nothing then they just cancel the order as 3 quarters of the stuff on there website is not in stock and they cant be bothered to get it. I will not use even strokes again i ordered a hinson clutch hub for my bike. After 8 days they cancelled the order and told me i ordered the wrong part i should have ordered a clutch basket. Whay the hell is wrong with these people i did not want a clutch basket fools at the highest calibre if you ask me. Just lazy fools that will keep hold of your money for as long as possible

8 July 2022
Unprompted review
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Reply from Even Strokes

Hey Grant, sorry about the experience you received. Regarding the Hinson Clutch Hub this was a typo from myself so hands up I got this wrong. With Hinson there are huge supply issues with the product coming from central Belgium so we order in like most people as and when the part is required. In future we will add 'Call for Stock update' when ordering any Hinson product.

Once we were unable to get the part for you we refunded your Clearpay money straight away. Although we offer ClearPay and Klarna to help spread the payments we don't control how quickly they put the money back.

The business at present is operated by myself only, we have 8000 parts in stock in a 2500sqft warehouse, 500 helmets, 600 sets of kit, so over £400,000 in stock. However to have every part for every bike in every brand we would need close to £4 million. Your valuable feedback has been take on board by this crazy fool.

Kind Regards

James

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