Evenflo Reviews 225

I had to call in on three different occasions and not only was the customer service amazing but they truly went out of their way to make sure I had everything that I needed. I am beyond impressed with the way things were handled

Absolutely love the products and was blown away by the customer support when I inquired on how to purchase a new car seat cover that I had owned for 2 years almost already because I foster and have to have a carseat but had only used it once for a couple of months and was washing to use again but it came apart in the washer... they sent me a new cover free of charge and it was completely unexpected! Will definitely keep purchasing Evenflo and raving about the products!

Great car seat for a great price! Would recommend to friends.

Love the stroller. I'm giving it 4 stars because of the flimsy cup holder and front seat doesn't recline. Overall it was worth it for the price of $89.00.

Never received my order. Was told it was on backorder a months after I purchased it and they claimed my card was not charged but it was. Almost 3 months later I am still going back and forth with my bank trying to dispute the charge!!! I will never order from here again!

I have 4 stars because I thought shipping was a little high. $5.95 to ship $2 item.

GREAT COMPANY NO COMPLAINT. WOULD HIGHLY RECOMMEND

The representative I spoke with was very knowledgeable and helpful with what I needed. Very kind and sounded like she likes to help others.

I bought evenflo pivot but I didn’t like the car seat it was so tight for the baby. I don’t think it will last till 6 months. I had a problem with the hook or handle when taking it off the base or the stroller. I ended up returning the product however I want to give good review about the customer service and how they followed up with me and helped me return the purchase.

My Evenflo stroller, while the basic model, can barely make it down the sidewalk without issues with the wheels. I ended up buying a Graco stroller not long after and wouldn’t buy Evenflo again. The car seat has been ok, but the Graco one has an easier latch to get my baby in and out. I lodged a complaint about the wheels and the only solution offered was a new set of front wheels, when really the issue was the fact that one month in the stroller was virtually unsusable. I will be recycling it and am disappointed.

I purchased an item and returned the other for a different color. (Unopened box) it's been a month now and I still have not received my refund so it's like I paid for two strollers yet only have one. I feel robbed. They have the package as I was told by one of the reps yet I have not received my money back. So sad that it still has NOT been resolved.

Excellent quality products, my daughter is very comfortable and safe! Thank you!

The product is broken and unusable. To make matters worse it’s out of stock and discontinued now.

Great products and excellent customer service! Its nice that there is still a company that stands behind their product and replaces broken parts.

Overall I really like how easy it is to shop on your website and the prompt responses I get from the online customer reps. The prices are very reasonable and the quality is better than many other brands out there. The products are easy to install as well. I gave it a 4 star only because a Victory jogger that I recently received had a fabric tear in the lower storage area and above the front wheel near the foot rest. Those are minor to me, and I sewed things back together so they can be more durable. Other than that, I really like the carseat I bought and the jogger, despite the small tear.

Excellent customer service! Evenflo backs up 100% their products.

The customer service I received was super quick and helpful. Together we came up with a solution that worked and I am super happy with the willingness to correct the situation with the least amount of hassle on my end.