PharmXtra logo
Visit website

PharmXtra Reviews 

3,855
•
TrustScore 3.5 out of 5

3.5

Online Pharmacy
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 254 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the straightforward ordering process, mentioning that prescriptions are handled professionally and quickly. People also find the delivery service fast and convenient when receiving their regular medications. Many users emphasize that the website is easy to navigate and provides a smooth purchasing journey. Some reviewers were not happy with missing items inside their packages and poor communication regarding customer queries. Customers additionally noted frustrations with courier delivery failures, unhelpful support responses when issues arise, and delayed shipments. A few individuals experienced difficulties when attempting to resolve problems or secure refunds for unfulfilled orders.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, as many consumers praise fast shipping and helpful... See more

Order

Consumers find order experiences to be mixed, as while some reviewers praised fast delivery times and quick... See more

Service

Customers consistently note ambiguous experiences with service, as some reviewers praise the fast, efficient,... See more

Product

Reviewers highlight ambiguous aspects of product, with many customers praising genuine, authentic medications... See more

Payment

Reviewers mention negative feedback about payment, expressing frustration that consumers are charged upfront... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My order was eventually approved on 29 November and on the same day I heard the parcel was expected from your supplier. You gave me a delivery date and the DPD driver left me a note to say He'd... See more

Rated 4 out of 5 stars

Order did arrive just a day later than expected but this is more of a dpd issue id recommend using royal mail but meds received and are what I ordered. Grateful for the service and keeping me updated!... See more

Rated 4 out of 5 stars

Legitimate DR registered with the GMC, pharmacy is also registered correctly. Medication is authentic. Price is extortionate but GPs are no longer prescribing anymore (much more restriction since six... See more

Rated 4 out of 5 stars

The good thing with Pharmxtra.com (formerly Eumeds) is that an actual UK Doctor (in my case, anyway) writes a prescription which you get a copy of, and a UK pharmacist dispensis it, in the box + wit... See more

Company details

  1. Online Pharmacy
  2. also in
  3. Drug Store
  4. Online Prescription Medication Vendor
  5. Pharmacy

Written by the company

Tired of long GP appointment waits and frustrating pharmacy queues? We provide a modern, confidential solution, delivering a wide range of treatments and essentials securely and promptly straight to your front door. We are built on convenience and care: Skip the Wait: Access treatments efficiently without the hassle of traditional appointments and dispensing delays. Prompt & Secure Delivery: Quick, efficient service is our guarantee. Get the treatment you need, when you need it. A Team That Cares: PharmXtra is powered by a friendly, efficient UK-based team dedicated to your health and wellbeing. We work tirelessly to ensure every customer has a positive, supportive experience. Choose PharmXtra for exceptional customer service and the confidence of secure, reliable online healthcare.

Contact info

3.5

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(3,855)

248 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

First purchase smooth and speedy

My first purchase went very well. Bit nervous about the legitimacy of the website at first but now I'd be happy to recommend this to friends and family. In fact I'll be getting my elderly parents to switch to this. Our local pharmacies are useless - often forget to process prescriptions and are constantly out of stock. Let's see if online is the future. I found the ordering process very easy and my order arrived in two days. I can feel my life expectancy increasing as I type.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Good Service

Good service and good comms on delay.
So much of your offering is delivery dependent. After a couple of recent bad DPD experiences, latest guy was just fine. I think you should be very sensitive to Customer Delivery evaluation. As to your company; just fine

4 December 2025
Unprompted review
Rated 3 out of 5 stars

Dpd lost order

Until my last order pharmxtra have been great. Then they switched from yodel to dpd yodel never had any issues with delivery then dpd took over delivery lost my order and kept telling me order was delayed emailed pharmxtra 6 times and they only answered 1 email finally six weeks later and new order sent out i got my order.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing offers

Amazing offers! Such fast delivery and always someone there to answer any queries. 100% recommend.
Thank you so much as always Amy.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Very good

Very convenient and reliable service.
Mostly very quick dispatch (but not always).

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service provided by an excellent customer support team. The website is very user friendly and my whole experience was seamless and perfect. I am a very happy customer and highly recommend PharmXtra.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Professional and efficient service and a wide variety of treatments available.

1 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look