PharmXtra Reviews 

3,855
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 254 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the straightforward ordering process, mentioning that prescriptions are handled professionally and quickly. People also find the delivery service fast and convenient when receiving their regular medications. Many users emphasize that the website is easy to navigate and provides a smooth purchasing journey. Some reviewers were not happy with missing items inside their packages and poor communication regarding customer queries. Customers additionally noted frustrations with courier delivery failures, unhelpful support responses when issues arise, and delayed shipments. A few individuals experienced difficulties when attempting to resolve problems or secure refunds for unfulfilled orders.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, as many consumers praise fast shipping and helpful... See more

Order

Consumers find order experiences to be mixed, as while some reviewers praised fast delivery times and quick... See more

Service

Customers consistently note ambiguous experiences with service, as some reviewers praise the fast, efficient,... See more

Product

Reviewers highlight ambiguous aspects of product, with many customers praising genuine, authentic medications... See more

Payment

Reviewers mention negative feedback about payment, expressing frustration that consumers are charged upfront... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My order was eventually approved on 29 November and on the same day I heard the parcel was expected from your supplier. You gave me a delivery date and the DPD driver left me a note to say He'd... See more

Rated 4 out of 5 stars

Order did arrive just a day later than expected but this is more of a dpd issue id recommend using royal mail but meds received and are what I ordered. Grateful for the service and keeping me updated!... See more

Rated 4 out of 5 stars

Legitimate DR registered with the GMC, pharmacy is also registered correctly. Medication is authentic. Price is extortionate but GPs are no longer prescribing anymore (much more restriction since six... See more

Rated 4 out of 5 stars

The good thing with Pharmxtra.com (formerly Eumeds) is that an actual UK Doctor (in my case, anyway) writes a prescription which you get a copy of, and a UK pharmacist dispensis it, in the box + wit... See more


Company details

  1. Online Pharmacy
  2. also in
  3. Drug Store
  4. Online Prescription Medication Vendor
  5. Pharmacy

Written by the company

Tired of long GP appointment waits and frustrating pharmacy queues? We provide a modern, confidential solution, delivering a wide range of treatments and essentials securely and promptly straight to your front door. We are built on convenience and care: Skip the Wait: Access treatments efficiently without the hassle of traditional appointments and dispensing delays. Prompt & Secure Delivery: Quick, efficient service is our guarantee. Get the treatment you need, when you need it. A Team That Cares: PharmXtra is powered by a friendly, efficient UK-based team dedicated to your health and wellbeing. We work tirelessly to ensure every customer has a positive, supportive experience. Choose PharmXtra for exceptional customer service and the confidence of secure, reliable online healthcare.


Contact info

3.5

Average

TrustScore 3.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.5

All reviews

(3,855)

248 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustworthy people.

I’ve used PharmXtra for years now they haven’t been called this for very long but these are 100% trustworthy and they deliver on time answer your calls when open , they was late once but tbh it was not PharmXtra fault but I received my parcel two days after it was supposed to get to me , like I said 100% trustworthy and they. Thanks you guys . I will always use you lot .

4 December 2025
Unprompted review
Rated 4 out of 5 stars

You Get What You Order

Bought from them a few times now. All problem free and genuine Pain Killers. Gave them 4 stars as they are rather expensive. Otherwise it would've been 5 stars.

28 November 2025
Unprompted review
Rated 4 out of 5 stars

Very fast shipment

Very fast shipment. I made a mistake with the address I gave but between myself, the courier and PharmXtra my delivery came on the second day.
Very helpful staff on the phone aswell.
I'm a relieved and happy customer!

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Always excellent service

Always excellent service. Good quality and price (especially using special offers). Reliable, secure delivery, usually next day. Current order was delayed a little by volume of Black Friday sales, but contacted customer service by phone, and was reassured that order would be on its way soon. Arriving today. Great customer service all round. Would definitely recommend.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased …

I was warned there may be a slight delay it was only a couple of days. I still received the order well within a week. I’m happy with that. thank you.

29 November 2025
Unprompted review
Rated 4 out of 5 stars

Ordering itself is seamless

Ordering itself is seamless. Place order go through consultation and then approval and this is usually very quick. It’s the shipping that loses PharmXtra a star for me. Whether I pay for next day shipping or other shipping it seems to take forever ( I don’t live anywhere remote). Ordered something last Friday it was approved and despatched same day which is excellent however I’m still waiting for it with no notifications at all from shipping company.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Disgraceful . DO NOT ORDER FROM HERE

Disgraceful. Allowing customers to pay for next day delivery… there is absolutely no delay with the delivery side..DPD delver very quickly when they receive the item from here. That is the problem. Company must be very greedy.. this time of year is very busy plus 25% off means probably double orders… so hire temporary staff to cover the excess work… but they don’t do that… so customer pays for express delivery and has zero chance.. I ordered Monday early morning and it’s not even been dispensed. It’s now Thursday and I ordered next day. DO NOT ORDER FROM HERE

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

Great customer service, effective meds, great comms, fast delivery, very happy customer, fully recommend Pharmxtra if you are checking these reviews, they have never let me down

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Very prompt delivery. I am pleased you don't use yodel anymore. Once they delivered to the wrong house. I am very pleased with the product you send.

28 November 2025
Unprompted review
Rated 3 out of 5 stars

Ordered on the 29th November with next…

Ordered on the 29th November with next day delivery and it’s still being held at DPD York depot, they said they are sending my parcel back to Pharmxtra.. it is now the 4th December.. I’ve wrote to DPD, wrote to Pharmxtra and nothing! I’ve never had a problem before but this isn’t good, especially paying £89.99 + next day delivery.. not good at all

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ordering was simple, I got a good discount and my order was delivered within 48 hours. Online pharmacies like PharmXtra are essential to maintain quality of life for someone like myself with chronic health problems, where NHS practitioners are reluctant to prescribe, often because of cost limitations or external regulation.

1 December 2025
Unprompted review

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