Well you delivered me one part of my order and lost another one but in a way you are good eshop. Maybe better customer service like accesibility otherwise the help was amazing.
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Review summary
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Reviews shaping this summary
The items are great quality, as expected, but I believed the charger would have EU plug by default, and I was dissapointed that I could not order power banks.
Whether it is a cable, an adapter, or a more complex electronic device, my experience with UGREEN products has been consistently positive. I appreciate their sturdy construction and thoughtful de... See more
Great overall. Ease of ordering and with payment options. The item arrived in prime condition and works seamlessly. Matched the description. The actual weight is rather felt, but it is high output G... See more
Company details
- Electronics Store
- also in
- Cell Phone Accessory Store
- Computer Accessories Store
- Electronics Accessories Wholesaler
About UGREEN EU
Written by the company
UGREEN is where technology meets everyday life.
UGREEN is a technology-driven consumer electronics brand built around one simple belief: great products should be designed around real user needs.
Guided by R&D, product design, and continuous user feedback, we create practical tech solutions that make everyday digital life easier, faster, and more reliable. Our product range covers chargers, power banks, USB-C hubs, docking stations, cables, adapters, storage solutions, and smart accessories for work, travel, home, and professional setups.
We are trusted by users around the world because we focus not only on performance, but also on long-term reliability, thoughtful design, and everyday usability. From product development to after-sales support, our goal is to deliver technology that feels useful, dependable, and easy to choose.
Whether you are upgrading your workspace, powering your devices on the go, or building a cleaner digital setup, UGREEN is here to help you stay connected with confidence.
200M+
Global Users
|
1950+
Patents
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180+
Countries
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50+
Product Design Awards
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Why shop with UGREEN
Fast 2-5 day delivery on all orders
30-Day Worry-Free Trial
2-Year Product Warranty
Technology designed around real life
Written by the company
- Built for the way you charge, connect, and create
- At UGREEN, we design practical tech solutions around real user needs. From fast chargers and power banks to USB-C hubs, docking stations, cables, and smart accessories, our products are built to make everyday digital life easier, more reliable, and more connected.
30-Day Worry-Free Returns
Fast delivery, 2-year warranty, and a support team that's always here to help.
We want every customer to feel confident before and after purchase. That's why orders from our official store are supported by a 30-day return policy, reliable delivery service, and a 2-year product warranty.
Contact info
40549, Düsseldorf, Germany
- +1(888)820-8830
- service.eu@ugreen.com
- eu.ugreen.com
Nexode & MagFlow Air Editions
4.4
Excellent
961 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 48 hours
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Delivery and quality
Delivery was as estimated and quality was exactly as described. happy with the products
18 September 2026
The product does not work
The product does not work. I reached out to customer support and have yet to be replied to with a solution. I sent an email detailing everything including all the ways I tried to resolve the issue. I even checked with Claude that there were no more viable workarounds before reaching out. I nearly never return items or complain but this hub simply does not work.
17 September 2026
Reply from UGREEN EU
Hello,
Thank you for your detailed feedback. We’re very sorry that the hub has not worked as expected and, more importantly, that you have not yet received a response from our customer support team.
We understand how frustrating this must be, especially after you had already tried multiple troubleshooting methods and provided detailed information about the issue. We sincerely apologize for the delay in getting you a solution.
Please contact us at service.fr@ugreen.com with your order number. Our support team will prioritize your case, review the troubleshooting steps you have already completed, and assist you with the next steps.
Thank you for your patience, and we apologize again for the inconvenience.
It was amazing
It was amazing. I bought a 25,000 A battery with a 200 W charge and arriving not that much in the amazing use of it. It was really worth it.
17 September 2026
Good Products and Fast Delivery
17 September 2026
I’m quite disappointed by Revodok MAX 2131
I’ve always purchased UGREEN products and have generally considered them to offer excellent quality at a reasonable price. Unfortunately, this time I have to change my opinion.
I purchased the Revodok MAX 2131 because I need to power my MacBook, which can require up to 140W under heavy load. The problem is that when the system reaches maximum load, the docking station sometimes seems unable to handle it and goes into some kind of protection mode, temporarily disconnecting the USB ports for a few seconds.
This is particularly frustrating when you have a mouse, keyboard, and monitor connected to those ports, as everything suddenly disconnects and then reconnects.
Honestly, I’m quite disappointed. I expected better from UGREEN, especially from a product in this price range.
10 September 2026
Reply from UGREEN EU
Hello,
Thank you for sharing such detailed feedback, and especially for your continued support of UGREEN products. We’re sorry that the Revodok MAX 2131 has not performed as you expected.
We understand how disruptive it is when the USB ports temporarily disconnect under heavy system load, particularly when your keyboard, mouse, and monitor are connected. We also appreciate you pointing out the impact this has on your daily use.
We would like to investigate this behavior further, as it may depend on the MacBook model, power requirements, connected peripherals, and other system conditions. Please contact us at service.eu@ugreen.com with your order number, MacBook model, and details of the connected devices. Our technical team will review the case and assist you with the next steps.
We sincerely apologize for the inconvenience and disappointment, and we appreciate your feedback.
Everyrhing was great
10 September 2026
Feel like scammed
Bought the Nexode Air charger as a universal charger for my phone and laptop.
The product page advertises it with a 1.5 m (5 ft) cable but they sent it with a 1 m (3.3 ft) cable, which is clearly not enough if you want to charge your laptop on a normal workdesk. So basically it's not a universal charger, just a simple phone charger.
I sent a complaint, they offered me a 5 EUR voucher, which wouldn't even cover the shipping cost of a 1.5 m cable (which is around 12-13 EUR) on their website.
I told them I just need the cable as advertised on the product page, for which I paid, or give me a voucher which would cover the cost of buying the cable but they stopped responding.
I'll change this review if/when this issue will be solved, but currently the case management is very disappointing and I feel like I've been scammed.
13 September 2026
Reply from UGREEN EU
Hello David,
Thank you for taking the time to provide such detailed feedback. We’re very sorry that the cable length you received did not match the 1.5 m cable indicated on the product page, and that our previous solution did not address your actual request.
We understand that you were not asking for a discount, but simply wanted to receive the cable corresponding to the product information you saw when placing your order. We also apologize that communication stopped after you explained this to our team.
We take the discrepancy you reported seriously and would like to review your case and the product information again. Please contact us at service.eu@ugreen.com and mention your order number UGREEN-EU#106020. Our support team will prioritize the case and work with you toward an appropriate solution.
We sincerely apologize for the inconvenience and frustration caused. We appreciate your feedback and hope to have the opportunity to resolve this properly.
I do not received my cargador
14 September 2026
Reply from UGREEN EU
Dear,
We’re sorry to hear that you have not received your charger. We understand how frustrating it is to be waiting for an order that has not arrived.
Please contact our customer support team with your order details so we can check the shipment status and assist you further.
Thank you for bringing this to our attention.
Very satisfied at all.
7 September 2026
Power for devices
5/5 Stars - A fantastic all-in-one charging solution!
I am very happy with my purchase. Having three USB-C ports and one USB-A port on a single 100W brick is incredibly practical. Instead of looking for multiple wall outlets, I can now charge my laptop, smartphone, watch, and other gadgets simultaneously from just one plug. It completely cleared up the cable clutter on my desk and is perfect for traveling too. Great quality and highly recommended!
13 September 2026
Fast charging and looks good
7 September 2026
I’ve been very satisfied with UGREEN…
I’ve been very satisfied with UGREEN products. I’ve purchased and used several of their products, and the quality, reliability and overall performance have always been excellent. Everything feels well-made and works exactly as expected. Based on my experience, I can confidently recommend UGREEN to anyone looking for reliable and high-quality tech accessories.
20 August 2026
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