Gum, teeth, & earth friendly bamboo toothbrushes are the best I've used. Delivery times are excellent. Only complaint is water flosser does not last long in hard water area and the ultraviolet featur... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered replacement heads, they arrived very fast. This was already the best sonic toothbrush I had come across, but what really struck me was how much better my teeth felt after using the fresh h... See more
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I received a Spotlight toothbrush as a gift last year. At first, I had an issue with it charging, but I contacted customer support and they immediately sent me a replacement charger with no hassle... See more
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The best customer care, such a nice company to deal with. I had a problem with the promotion code and personalization but placed my order anyway,contacted spotlight by email and got an instant reply a... See more
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Company details
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetic Dentist
- Health and Beauty Shop
- Teeth Whitening Service
About Spotlight Oral Care EU
Written by the company
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Contact info
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Ireland
- +353-87-466-2473
- info@spotlightoralcare.com
- eu.spotlightoralcare.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Spotlight Oral Care EU
Hi Ian,
Thank you so much for your lovely feedback!
We're delighted to hear that you're enjoying the product and that you've had a positive experience with our customer service team.
Your kind words mean a lot to us, and we're thrilled to know we've met your expectations.
Thank you for choosing Spotlight Oral Care, and we look forward to supporting you again in the future.
Love all the products
Love all the products. And the company is great to deal with. Plus its an Irish company.
25 May 2026
Reply from Spotlight Oral Care EU
Hi Paula,
Thank you so much for your wonderful feedback!
We're delighted to hear that you love our products and that you've had such a positive experience dealing with our team.
Thank you again for your kind words and for being part of the Spotlight Oral Care community.
Good service
Good service , prompt delivery. And good to reply to emails if you have a difficulty.
4 June 2026
Reply from Spotlight Oral Care EU
Hi Ellen,
Thank you so much for your kind feedback!
We're delighted to hear that you've been happy with our service, prompt delivery, and customer support. We always strive to assist our customers as quickly and efficiently as possible, so it's wonderful to know that this has been your experience.
Getting used to the Flosser has not…
Getting used to the Flosser has not been as easy as I thought. Maybe it's just me but I find cleaning the back of my lower teeth to be awkward. Otherwise it's a great piece of dental care kit. Delivery was fast.
12 May 2026
Reply from Spotlight Oral Care EU
Thank you for your feedback! We are delighted to hear that your order arrived quickly and that you're enjoying your Water Flosser overall.
It can take a little time to get used to flossing around the back lower teeth, especially when you're first starting out. We would recommend beginning with the Gentle mode and then gradually working your way up to the other modes as you become more comfortable using the device and manoeuvring it around your mouth.
Reply from Spotlight Oral Care EU
Thank your lovely review Carmel!
Reply from Spotlight Oral Care EU
We really appreciate your kind words Sarah!
sonic electric toothbrush…
Bought a sonic electric toothbrush after reading that it had been recommended by the telegraph. I needed a new toothbrush as my last electric one finally gave up after about 10 years. Although it wasn’t a brand I’d heard of thought I’d give it a try - how wrong I was! Paid over £70 for the toothbrush and it’s only lasted 8 months before the chargers slowly stopped working and the toothbrush isnt even charging anymore. Paid £70 for a glorified manual toothbrush.
UPDATE:
The company did deal with the issue promptly and it hopefully was just an isolated issue with that particular brush so amending my review as was prompt customer service even over a weekend.
UPDATE 2:
The replacement toothbrush had the exact same issue in an even shorter space of time - on attempting to charge it for the first time it didn’t charge. Company seemed very apologetic for this second faulty toothbrush and offered a refund but then never refunded me and have stopped replying. Waste of money. There are better cheaper brands out there.
13 August 2025
Unprompted review
Reply from Spotlight Oral Care EU
Thank you for your feedback Elizabeth, and we're very sorry to hear about your experience with your Sonic Toothbrush.
This is certainly not the experience we want for our customers, and we understand how frustrating it must be to encounter such trouble with your device.
Our team reached out to you by email yesterday regarding this matter. If you could reply to that email, we'll be happy to continue assisting you and work towards a resolution as quickly as possible.
If we do not receive a response, a member of our team will give you a call tomorrow to discuss the issue further.
We appreciate you bringing this to our attention and look forward to resolving this for you.
Very soft briatles but teeth appear…
Very soft briatles but teeth appear ckean after brushing
2 June 2026
Reply from Spotlight Oral Care EU
We appreciate your feedback Sharon. Our brush heads are designed with soft bristles to provide an effective clean while being gentle on teeth and gums.
Reply from Spotlight Oral Care EU
Thank you for your wonderful review Siobhan. We're delighted to hear that you're enjoying the product and that you had a positive experience with our customer service team.
Your customer service team is…
Your customer service team is excellent. I had a small issue that was resolved quickly and professionally.
2 June 2026
Reply from Spotlight Oral Care EU
Thank you for your kind review Cathy. We're delighted to hear that our customer service team was able to resolve your issue quickly and professionally.
I still haven’t received my order after…
I still haven’t received my order after it said it was coming on the 4th of June is there anything that can be done about this
12 June 2026
Reply from Spotlight Oral Care EU
Thank you for your review Daniel. We are sorry to hear about the delay you experienced with your order.
I can see that you reached out to our customer care team and that we were able to resolve the issue for you. We appreciate your patience while we worked to get this sorted.
If there is anything else we can assist you with, please don't hesitate to get in touch.
Reply from Spotlight Oral Care EU
We appreciate your kind feedback John!
Reply from Spotlight Oral Care EU
Hi Ann, we're delighted to hear that you're enjoying the product and that your order arrived quickly. It's always wonderful to hear from satisfied customers, and we really appreciate you taking the time to share your feedback.
Thank you for choosing Spotlight Oral Care, and we hope you continue to enjoy your products.
Such great products at a bargain price
Such great products at a bargain price. The bundles are brilliant. Very quick delivery also
19 May 2026
Reply from Spotlight Oral Care EU
Thank you Emma for taking the time to leave us this lovely review. We are really happy to hear that you find our products and bundles brilliant. Thank you so much for your custom.
Returning products that I ordered in…
Returning products that I ordered in error was very easy and my account was credited very promptly
6 May 2026
Reply from Spotlight Oral Care EU
Thank you for your lovely feedback!
We’re delighted to hear you were happy with our prompt delivery service and the quality of our products. Your support means a great deal to us.
We look forward to serving you again soon!
Best wishes,
Suzanne
Reply from Spotlight Oral Care EU
Thank you for your lovely feedback!
We’re delighted to hear you were happy with our prompt delivery service and the quality of our products. We really appreciate your support and hope to see you again soon.
Best wishes,
Suzanne
Customer care are the best i have ever…
Customer care are the best i have ever dealth with
28 May 2026
Reply from Spotlight Oral Care EU
Thank you so much for your kind words!
We’re really delighted to hear that you’ve had such a positive experience with our customer care team. Your feedback means a lot to us and we’ll be sure to share it with the team.
We truly appreciate your support and look forward to helping you again in the future.
Best wishes,
Suzanne
Excellent experience from start to…
Excellent experience from start to finish. Easy to order online. Great communication regarding delivery process and progress. Delivered very quickly. Would highly recommend.
27 May 2026
Reply from Spotlight Oral Care EU
Thank you so much for your wonderful review!
We're delighted to hear that you had an excellent experience from start to finish. It's great to know that you found the ordering process easy, appreciated our delivery updates, and received your order quickly.
Thank you for your recommendation and for choosing Spotlight Oral Care. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Suzanne
Fast and efficient delivery.
28 May 2026
Reply from Spotlight Oral Care EU
Thank you for your review!
We're delighted to hear that your order arrived quickly and that you were happy with our delivery service. We appreciate your support and look forward to serving you again soon.
Kind regards,
Suzanne
I have placed many orders and have…
I have placed many orders and have always received my order perfect and in good time. There are good deals aswell.
5 May 2026
Reply from Spotlight Oral Care EU
Thank you so much for your continued support, Celine!
We're delighted to hear that you've had consistently positive experiences with us and that your orders have always arrived promptly and in perfect condition. It's also great to know you're enjoying the deals we offer.
We truly appreciate your loyalty and look forward to serving you again in the future.
Kind regards,
Suzanne
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