Slendertone EU Reviews 

80
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Slendertone is the best. I Without exaggerating, I have tried 10 different ones, from the cheap ones from China to the other expensive ones on the market, but I have not been able to find anything tha... See more

Company replied

Rated 5 out of 5 stars

I've been using this product for several years and absolutely love it. I just ordered the replacement gel pads—fast shipping and everything arrived in perfect condition. Highly recommend!

Rated 5 out of 5 stars

Easy use , perfect prep pre holiday , fast tracking toning my tummy area .i saw a different in 10 days . Very easy to add to my daily exercise route . I’ll definitely keep it up post holiday .

Company replied

Rated 5 out of 5 stars

Not bad first try. Belt fits ok on my skeleton like body. The guide is easy to understand. Had some customer support issues but it's to be expected sometimes

Company details

Written by the company

With 50 years of medical experience, we are the world leader in EMS body toning technology. Slendertone body toning and strengthening devices are designed with passion and expertise at our headquarters in the west coast of Ireland.


Contact info

4.2

Great

TrustScore 4 out of 5

80 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(80)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a belt way back in 2002 and loved…

I had a belt way back in 2002 and loved it. Decided to treat myself to a new one, programmes are far more varied and stronger I think, but you have to be careful with the computer as it can become un attached easily.

25 April 2025
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Reply from Slendertone EU

We're thrilled to hear that our Slendertone products continue to meet your needs after all this time! Thank you for your ongoing support and for sharing your positive feedback on our improved programmes with others.

Rated 1 out of 5 stars

Would give less than 1 star if…

Would give less than 1 star if possible! I purchased the Abs 7 toning belt and shorts on April 21st. I contacted customer services on April 28th as the controller/charger was not charging and I was unable to use the device. I was advised to cut up the toning belt on May 2nd in order to receive a replacement device. I provided a series of photos of the cut up belt with controller showing the serial number as advised, but no reply from Customer services since May 2nd. I have tried contacting customer services since but no reply. I am out of pocket by €150! At this stage I want a refund as what I received was not fit for purpose. Extremely poor product and customer service. I would avoid this company!

23 April 2025
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Reply from Slendertone EU

Dear Customer, I want to sincerely apologise for the frustrating experience you had . Having investigated with our team , I believe the issue was resolved in full. Unfortunately response times were delayed as a result of public holidays which meant a regrettable delay in your issue being resolved.
If you have any further questions or concerns, please don't hesitate to contact us at info@slendertone.com.
Your feedback is incredibly valuable as it helps us improve our products and services and we appreciate you taking the time to share.

Rated 5 out of 5 stars

Great toning belt

22 April 2025
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Reply from Slendertone EU

Thanks -We're delighted to see about your 5 star review of our Abs toning belt! Thank you for your kind words and for choosing our product.

Rated 5 out of 5 stars

Easy website

Easy website, fast delivery.

15 April 2025
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Reply from Slendertone EU

Thank you for your great feedback and for being such a valued customer. Glad to hear you had a great experience

Rated 5 out of 5 stars

Iam very happy with your product

Iam very happy with your product

22 April 2025
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Reply from Slendertone EU

Thank you so much for your wonderful review! We're thrilled that you're enjoying our product and appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Ordered and delivered in a week

Ordered and delivered in a week. Great product easy to use great quality and pads from the previous ones fit which is a bonus

7 April 2025
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Reply from Slendertone EU

Thank you Christian for sharing your 5 star review ! Delighted to hear you are enjoying using your Slendertone belt

Rated 4 out of 5 stars

Long delivery

Delivery is slow (parcel gets stuck in customs for a while), products work as intended.

3 April 2025
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Reply from Slendertone EU

Hello, Thank you for your review. We are sorry to hear that your order has not been received yet. One of our team members will be in touch with you to resolve this.

Rated 5 out of 5 stars

Great customer service

Great customer service, top class

1 April 2025
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Reply from Slendertone EU

Thank you for the 5 star review Gillian! Appreciate you recognising our great customer support team

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