etyres Reviews 

24,742
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 189 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the process of buying tyres and booking fittings online to be easy and straightforward, often highlighting competitive pricing. People frequently praised the efficiency and politeness of the staff and fitters, with many reporting quick and effective service. Several consumers were satisfied with the product quality, noting that the tyres received were new stock and met their expectations. However, some customers also noted significant issues with the booking process and service, including garages not being aware of appointments or tyres not arriving. A few other people also felt that the booking system was confusing or led to unexpected delays and waiting times at the garage. There were also instances where tyres were fitted incorrectly or collection slots were mishandled, causing inconvenience and frustration.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, with many praising quick, efficient, and professional... See more

Staff

Reviewers mention ambiguous feedback about staff, with many praising the professionalism, helpfulness, and... See more

Price

Customers consistently note positive experiences with price, often finding competitive and affordable options... See more

Product

Clients share ambiguous opinions on product quality and delivery. Many customers reported issues such as... See more

Booking process

People report ambiguous experiences with the booking process; while some reviewers found it easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First garage booked for fitting was no longer working with etyres so had to change garages. Original order was cancelled by etyres and a new order given. Had to chase for new order number for use at g... See more

Rated 4 out of 5 stars

I’m impressed with etyres! Their range of premium and budget tyres is fantastic, and the service is top-notch. I loved having the option to choose home delivery, and the website made it easy to compa... See more

Rated 4 out of 5 stars

Buying tyres from etyres was such a smooth experience. I ordered from Canada, and the online search made it simple to find the exact tyres I needed. Delivery to my door was fast, and everything arriv... See more

Rated 3 out of 5 stars

Price was good, ordering was easy and the tyre fitting centre was close . Car was booked in for Wednesday but no tyres arrive ,after a few calls e tyres confirmed they would be Thursday instead, which... See more


Company details

  1. Tire Shop

Written by the company

etyres have taken the headache out of buying new tyres. We are online stockists of brand new tyres, from leading premium and budget brands, committed to providing the same 5 star service that we have become renowned for. With our range of delivery & fitting options, it is easier than ever to get new tyres. Choose to have them delivered straight to your door with our home delivery option. Otherwise, search for a local garage or mobile fitter to do all the hard work for you. What’s more, with our online tyre search, it’s simple to find the right tyres to suit your requirements and budget.


Contact info

3.8

Great

TrustScore 4 out of 5

25K reviews

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No recent history of asking for reviews

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3.8

All reviews

(24,742)

192 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT USE

DO NOT USE. They fit new tyres (THE WRONG ONES) on my 75 year old grandmothers car and refused to fix it. They have basically stolen money from a 75 year old pensioner and will not help to replace them with the correct ones. Disgusting, make sure you check they have put the correct tyres on before leaving.

23 October 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY-My 75 year…

DO NOT BUY FROM THIS COMPANY-My 75 year old Mother ordered 2 245/45 R18 from them. They arranged fitting, she went to the garage and had them fitted. She subsequently had her car serviced at BMW main dealer who informed her that she had two tyres that were the wrong size, 245:40 R18 not the tyres she ordered. She reported this to etyres and they have simply given her the middle finger! A disgusting way to treat any customer, let alone an elderly lady. BE WARNED!

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

From beginning to end the whole process was easy to follow and everything worked as it should.
Brilliant service from the fitters Protyre, will definitely use again.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

Waste of time and inconvenient loss of funds for too long

Seems to be a theme in some of the reviews. Book a time slot with a local fitter, pay in full, local fitter phones to say not possible. Money is sat with etyres and not refunded promptly.

Business model perhaps is to sit on customers money for days earning interest rather than complete and fulfil tyre fitment bookings. Booking schedules are clearly not real time with the sites used. Suspect they pick and choose depending on if the price is worth it.

No point being slightly better price if you can’t get them fitted and lose access to funds for a week…. Had to dig deep to pay someone else in the meantime. I’d avoid using etyres based on my experience.

16 October 2025
Unprompted review
Rated 3 out of 5 stars

Good service, but disappointed with fitting and waiting time

The service was good overall, but I had some issues with the payment process. My card didn’t go through, so I had to pay via PayPal — even though the same card was linked to my PayPal account. It was a bit confusing.I booked my fitting expecting that my car would be attended to at the scheduled time, but I had to wait in line, which was a bit frustrating. What surprised me even more was that after returning home and going for an MOT, I was told that one tyre had been fitted the wrong way around. I had to drive back to have it corrected. I appreciate that mistakes can happen, but this really shouldn’t occur after a booked appointment.

3 October 2025
Unprompted review
Rated 2 out of 5 stars

WOULDNT USE ETYRES AGAIN

Had purchased tyres and then booked a time of 1030 for fitting. Arrived for fitting after a 30 mile round trip to be told tyres wouldn’t be in until afternoon. Pointless being able to book a time if the tyres aren’t even there! Wouldn’t use etyres again

13 October 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company. It is a scam.

I ordered and paid for 4 tyres and fixed a fitting date with local tyre fitting garage. An hour before the allotted time the garage called to say only 2 of the four tyres had been delivered. I called eTyres and was told they needed to contact the delivery company. However, they couldn't use the telephone only email. Needless to say, 3 hours later and nothing from eTyres! I called them again - same story! I asked to speak to a manager but managers don't take calls! The delivery company doesn't take calls and eTyres won't tell me who the deivery company is. I asked for refund but was told that takes 6 days. I explained payment only takes 6 seconds!
So, now I am £400 out of pocket with no tyres and no money to go anywhere else meaning van is off the road and I'm losing more money every day.
This is one great big scam - avoid.

13 October 2025
Unprompted review
Rated 2 out of 5 stars

Sold slot that couldn't be fulfilled, slow refund

They took money straight away for a next day booking but garage called and said couldn't fulfil for over a week. When I contacted etyres to rebook somewhere else or cancel they were pretty slow: half an hour for an exchange of a dozen messages, and then told me it would be 6 days for a refund. That's the policy. Needs to be better for mistakes that they/garages make.

13 October 2025
Unprompted review

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