etyres Reviews 

24,750
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 203 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the competitive pricing and the wide selection of tyres available. Many find the website easy to use and the booking process straightforward. Reviewers often highlight the excellent service and efficient fitting provided by the staff and garages, with many reporting quick and professional experiences. However, some people were dissatisfied with the booking process, experiencing issues like garages not being aware of appointments or tyres not being delivered. Customers also reported problems with scheduled times not being honored and unexpected delays. Additionally, some reviewers mentioned disorganization and poor communication, leading to inconvenience and unfulfilled bookings.

What people talk about most

Service

Customers had ambiguous experiences with service, with many praising quick, efficient, and professional... See more

Staff

Users describe ambiguous interactions with staff, with many reviewers praising fitters for being... See more

Price

Reviewers highlight positive aspects of price, with many finding competitive pricing and good value, often... See more

Product

Reviewers mention ambiguous feedback about product quality and delivery, with some praising the quality,... See more

Booking process

Consumers find the booking process to be ambiguous, with many reporting issues despite an initial easy online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First garage booked for fitting was no longer working with etyres so had to change garages. Original order was cancelled by etyres and a new order given. Had to chase for new order number for use at g... See more

Rated 4 out of 5 stars

I’m impressed with etyres! Their range of premium and budget tyres is fantastic, and the service is top-notch. I loved having the option to choose home delivery, and the website made it easy to compa... See more

Rated 4 out of 5 stars

Buying tyres from etyres was such a smooth experience. I ordered from Canada, and the online search made it simple to find the exact tyres I needed. Delivery to my door was fast, and everything arriv... See more

Rated 4 out of 5 stars

Easy to order. Good choice and prices. You select a time, but after payment, confirmation says the garage will fit you in when they can because of other jobs. I had to wait 1.5 hours. Luckily, the... See more


Company details

  1. Tire Shop

Written by the company

etyres have taken the headache out of buying new tyres. We are online stockists of brand new tyres, from leading premium and budget brands, committed to providing the same 5 star service that we have become renowned for. With our range of delivery & fitting options, it is easier than ever to get new tyres. Choose to have them delivered straight to your door with our home delivery option. Otherwise, search for a local garage or mobile fitter to do all the hard work for you. What’s more, with our online tyre search, it’s simple to find the right tyres to suit your requirements and budget.


Contact info

3.7

Average

TrustScore 3.5 out of 5

25K reviews

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No recent history of asking for reviews

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Replied to 5% of negative reviews

Typically replies within 2 weeks

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3.7

All reviews

(24,750)

201 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, very happy! I didn’t get the time I originally asked for, but that is due to etyres booking system rather than in and out. I arrived 30 mins before my appointment and they took my car straight in. Everyone was very polite, would highly recommend

22 August 2025
Unprompted review
Rated 5 out of 5 stars

POLE POSITIONFirst time ordering tyres…

POLE POSITIONFirst time ordering tyres and booking on line.Had to nip in to see Dave to convince me it was that easy to arrange. It was. I have know him for several years, as being in the motor trade, so all was good. Had to jump at the chance to get the TOYO Tires I wanted as they are not going to be available soon, and nothing can touch them. Maybe they will start importing them before I need another set.

21 August 2025
Unprompted review
Rated 1 out of 5 stars

Turns out a mobile booking isn’t actually a booking just an indication that they might turn up that day

Sat in all day for a mobile fitter and had a no show. Fitter phoned the following day to book in a fitting and said they don’t work on Sundays so they didn’t know why etyres would have booked it on their system for a Sunday fitting and that the job hadn’t been booked in with them and the tyres had only just arrived on the Monday morning. When I phoned etyres to try and understand more it’s no exaggeration to say the customer services agent couldn’t have cared less - didn’t apologise and didn’t offer any explanation - just made the whole experience worse to be honest.

10 August 2025
Unprompted review
Rated 5 out of 5 stars

Impressive customer service

I originally chose to buy my tyres from eTyres because the prices were really competitive. But I am compelled to write a review because of the way they handled things when my order was wrong purely due to my own fault. I raised a help ticket and Abbie responded within an hour. She was really helpful and understanding and after a short back and forth by email my new tyres were ordered and fitting booked in. For the impressive customer service, I recommend eTyres.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Very Friendly and professional and place was very clean

The place was very clean, with accessible drinking facilities and well-maintained restrooms. The seating area was comfortable, and the staff were incredibly helpful and friendly. I couldn’t fault the experience and will definitely be returning.

Tyre fitter kept me informed of any issues that arose, which was very reassuring.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would!!

If I could give no stars, I would. Do not book with Etyres. They take your money and send confirmation of your booking but have no access to the garage's diaries. So when you turn up, they might not actually be able to do what you booked for. All the while Etyres keep your money. In my case, not only did this happen to me, but Etyres didn't even send any communication to the garage. So they didn't have my tyres in stock and had no proof I'd paid so tried to charge me again. Etyres took no ownership for this mis-selling but happily kept my money. Con artists!

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Second time ordering from etyres

Second time ordering from etyres, both times the best price available. Tyres were both only a few weeks old so good to see not old stock.

Delivered direct to local fitter in time for appointment. Would recommend to friends and family.

30 July 2025
Unprompted review

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