It rates as great because it was purchased close to the day of attendance... went smoothly. The sale in August had technical issues which can happen but it is always extremely stressful. I know the... See more
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The lady in membership was so nice & explained everything to me . Took the time about the different memberships & also about open enrollment for Oct 7. Explained the different availabilies of the diff... See more
Easy and inexpensive to purchase tickets. However, this is the second time I have purchased tickets in 2 months and don't like waiting until 4 days before the event, to print tickets. When I pay right... See more
Company replied
Wish they give more time to put information in. Especially for people who normally don't go on line to purchase tickets or ride bands for state fair.
Company details
Written by the company
Etix is a web-based event ticketing software and marketing solutions company powering more than 5,000 venues worldwide. Use Etix to find and buy official tickets from your favorite venues including live music, concerts, sports, fairs, festivals and the arts.
Contact info
Raleigh, United States
- etix.com
4.3
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 month
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Helpful, Knowledgeable Staff are important
The staff was very helpful and responsive.
8 October 2025
Easy Pleasey
My experience in ordering and receiving the e tickets was very easy to complete.
8 October 2025
Concert and ride bands
Wish they give more time to put information in. Especially for people who normally don't go on line to purchase tickets or ride bands for state fair.
8 October 2025
I tried adding entry tickets and…
I tried adding entry tickets and parking ticket in the cart and it was not possible.
8 October 2025
Reply from Etix
Hi Melissa,
Thank you for your feedback. You are correct, and the venue has opted not to allow purchase of parking and entry in the same cart. We apologize for any inconvenience this caused.
Regards,
Etix
Very easy to do.
It was very easy and I was able to store my ticket in my Apple wallet.
7 October 2025
Easy easy easy.
8 October 2025
I call the box office direct and the…
I call the box office direct and the young man who assisted me , was excellent. Good interpersonal skills.
8 October 2025
You need more customer service people
You need more customer service people. I was on the phone waiting for over an hour only to be told my free tickets I received when I renewed my membership couldn’t be used due to black out dates. A greedy rule. For the money you charge for tickets and memberships, I’d think you could afford more employees so one wouldn’t need to wait so long for service. The person that did help me was polite and helpful.
8 October 2025
Reply from Etix
Hi Brian,
Thank you for sharing your experience. We’re glad to hear that our representative was helpful, but we regret the long wait time you encountered. Membership benefits and any blackout dates are set by the venue, and we follow those policies as their ticketing partner. We’ll be sure to share your feedback with both the venue and our team so we can continue working to improve the overall experience.
Regards,
Etix
Very good helpful
8 October 2025
Easy Process
The tickets were complete, sent on time, and easy to print. The instructions given for how to print and send to Apple Wallet made the whole process very easy.
8 October 2025
No Problems.
No problems, but I would like the option of having tickets mailed to me.
8 October 2025
Great was fast easy
8 October 2025
They were very helpful and made sure I…
They were very helpful and made sure I was satisfied. I was very happy when I left. Thank you all for being so kind.
8 October 2025
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