Absolutely wonderful company with 5 star customer service. I purchased a Freedom Pro wheelchair some time ago and had contacted Etech today regarding a loose bolt. Within 10 mins Michael had respon... See more
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Review summary
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Great company. Excellent products and fast dispatch also. The wheelchairs are brilliant my husband brought me the Y20 Luxe, its a great chair and extremely comfortable. The controls are taking me a li... See more
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We made an appointment to view a powered wheelchair. Staff were friendly, knowledgeable and professional. We were shown some options and my wife was able to do a test drive in a wheelchair before maki... See more
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Excellent service with ordering & prompt delivery. Well made product Unable to access on/ off switch when folded flat not made clear in pro mo video Only accessible using small pencil etc so I don'... See more
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Company details
Written by the company
Welcome to Etech Mobility, the UK’s fastest-growing provider of innovative and reliable lightweight electric wheelchairs. Based in Birmingham and Glasgow, we specialise in lightweight, folding electric wheelchairs, including models starting from just 14.5 kg, along with automatic folding electric wheelchairs and electric wheelchairs with a reclining seat. We also offer lightweight mobility scooters designed to give you freedom and independence without compromising on convenience. What sets us apart is our commitment to affordable pricing without sacrificing quality. Our wheelchairs come in multiple colours and specification options, and thanks to our modular designs, future upgrades can be seamlessly installed on existing models. This ensures your wheelchair evolves with your needs, making it a truly long-term investment. At Etech Mobility, we provide more than just products—we deliver exceptional customer care. Our experienced team is available over the phone to guide you through the selection process, ensuring you find the most suitable option for your lifestyle. We also offer multiple 1-1 appointment slots throughout the week at our store, giving you personalised attention at your convenience. Whether you’re in the market for the best electric wheelchair for outdoor use, a heavy-duty electric wheelchair, or an ultra-lightweight electric wheelchair, Etech Mobility is committed to improving your mobility and independence. Contact us today to discover the best solution for your lifestyle.
Freedom of Movement
Written by the company
- Specialists in Electric Wheelchairs and Mobility Scooters!
- Our mission is simple yet profound: to enhance the mobility and independence of individuals through cutting-edge technology and thoughtful design. We believe that everyone deserves the freedom to move and explore, and we are committed to making that a reality for as many people as possible. At Etech Mobility, we’re committed to empowering individuals by offering reliable, innovative, and easy-to-use mobility solutions. We specialise in lightweight, foldable electric wheelchairs and mobility scooters designed for independence and flexibility.
Committed to Your Mobility Journey
At Etech Mobility, we don’t just sell mobility products—we build lasting relationships with our customers. From the first consultation to aftercare services, our team is here to support you every step of the way.
We take pride in offering a personalised service, whether you shop online or visit our Birmingham showroom. Our experts spend time understanding your unique needs to recommend the best solutions. During product consultations, we provide in-depth demonstrations and advice to ensure you feel confident about your purchase. Every product we offer reflects our commitment to quality and innovation, from lightweight, foldable designs to airline-friendly batteries that make travel easier.
Our commitment extends beyond the sale. For ongoing support, our team is readily available to help with troubleshooting, repairs, or any concerns you may have, ensuring exceptional aftercare throughout your journey with us.
At Etech Mobility, our mission is to empower our customers with independence and freedom, delivering a seamless, caring experience. Trust is at the heart of everything we do.
Contact info
Unit 7 Mount Street Industrial Estate, B7 5QU, Birmingham, United Kingdom
- 0121 661 4336
- support@etechmobility.co.uk
- etechmobility.co.uk
Shop from as little as £845
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Etech Mobility UK
Thanks for the great review!
Reply from Etech Mobility UK
Thank you for your review!
We’re really pleased to hear that you found the ordering process easy and that delivery was fast. That’s exactly the experience we aim to provide.
If there’s anything more we can do to make it a 5-star experience, please don’t hesitate to let us know.
Very fast delivery
Very fast delivery. Goods arrived well packed and in full working order. Even the battery was charged!
21 April 2026
Reply from Etech Mobility UK
Thank you so much for your great review!
We’re really pleased to hear that your order arrived quickly, well packaged, and ready to use straight away. It’s always a nice bonus when everything is good to go from the start!
Thank you again for your support.
Good fast delivery nice helpfully man…
Good fast delivery nice helpfully man and no problems with the order.
17 April 2026
Reply from Etech Mobility UK
Thanks for your kind review!
Superb wheelchair
Easy to order. Fast delivery. Superb product.
I'm finding the controls rather too sensitive at the moment but I'm sure that will improve the more I use them.
22 April 2026
Reply from Etech Mobility UK
Thank you so much for your great review!
We’re really pleased to hear that ordering was easy, delivery was fast, and that you’re happy with your Freedom Elite ST.
You’re absolutely right about the controls; they can feel a little sensitive at first, but with a bit of use, they become much more natural and precise.
Thank you again for your kind words and support.
Great customer service and further…
Great customer service and further communication. Easy to order and packaged well. I received a lovely email after from Kayani. Chair has given me back some independence. Thanks
23 April 2026
Reply from Etech Mobility UK
Thank you so much for your lovely review!
We’re really pleased to hear that you had a great experience with both the service and communication, and that everything arrived well packaged and easy to order.
It’s also wonderful to know that the follow-up from Keyani made a positive impression; we’ll be sure to pass that on.
Most importantly, hearing that your Freedom Pro AF has given you back some independence truly means a lot to us.
Thank you again for your kind words and support 💙
Etech equals Great Tech !
The delivery of my Etech wheelchair was delivered the next day in perfect condition, ready to go. On a trip to the Hospital the chair was good to steer, adjusting the speed was easy, plus the chair was comfortable. The remote is handy for parking in a tight space.
15 April 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that your LiteMax arrived quickly and in perfect condition, ready to use. It’s great to know you found it comfortable, easy to steer, and simple to adjust the speed, especially on your hospital trip.
We’re also glad the remote is proving useful for those tighter spaces; it can make a real difference day to day.
Thank you again for your support.
Reply from Etech Mobility UK
Thanks for your kind review!
Great company to deal with
Great company to deal with. Very customer focused that always feels like they're doing their best for their customers. Very prompt when responding to any queries and any orders are sent very quickly. Their prices are great, they make high quality items at Very reasonable prices
I bought my auto fold chair from them and very recently bought new seat padding, a handy pocket for on my chair arm and a new battery so I'd have a spare.
Honestly, can't recomend the company highly enough, nothing is ever a bother to them at all. I simply wouldn't go anywhere else.
14 April 2026
Reply from Etech Mobility UK
Thank you so much for your incredible review!
We’re really pleased to hear how positive your experience has been across multiple purchases, from your Freedom Elite AF to your accessories and spare battery. It means a lot to know you feel supported and looked after every step of the way.
Your kind words about our responsiveness, pricing, and overall service truly mean a lot to the whole team. Creating high-quality products at reasonable prices while delivering great customer care is exactly what we aim for.
Hearing that you wouldn’t go anywhere else is the highest compliment we could ask for. Thank you for your continued support and recommendation 💙
Reply from Etech Mobility UK
Thanks for your kind words!
A very positive experience all round
A very positive experience all round. I went to the showroom in Glasgow to test various different chairs and the member of staff was really helpful, full of useful tips, and happy to answer all of my daft questions. Taking the time to go and see the chairs in person gave me more confidence with choosing the right one to buy; in fact, I changed my mind from the one I thought would be best from researching online.
I ordered on a Monday afternoon and the chair was with me on Wednesday morning. The only minor gripe is that the order tracking wasn't particularly useful, so I didn't know it was going to arrive when it did.
I'm delighted with my new chair (Ventura 185) which has given me much more independence. It's already tackled cobbled streets, relatively steep inclines, gravel tracks and even footpaths. I have ME and the chair allows me to travel distances which would otherwise have required a car, and even better it allows me to explore the countryside again, something I have been really missing.
21 April 2026
Reply from Etech Mobility UK
Thank you so much for such a thoughtful and detailed review!
We’re really pleased to hear that your visit to our Glasgow showroom helped you feel confident in choosing the right chair. Being able to test different options and ask questions, even the “daft” ones, is exactly what that experience is there for.
It’s great to know the delivery was quick, though we do appreciate your feedback on the tracking. That’s something we’ll take on board as we look to improve communication around deliveries.
Most importantly, it’s fantastic to hear how well your Voyager 185 is performing for you. From cobbles to gravel and countryside paths, that’s exactly the kind of real-world use we design for. Hearing that it’s helped you regain independence and explore again, especially with ME, really means a lot to us.
Thank you again for your kind words and for choosing us.
Great company and fantastic wheelchairs
Great company. Excellent products and fast dispatch also. The wheelchairs are brilliant my husband brought me the Y20 Luxe, its a great chair and extremely comfortable. The controls are taking me a little while to master but I've never used an electric wheelchair before. If you are thinking about getting a chair from them don't hesitate as you won't be disappointed.
17 April 2026
Reply from Etech Mobility UK
Thank you so much for your fantastic review!
We’re really pleased to hear that you’re happy with both the service and your Y20 Luxe, and that you’re finding it comfortable and enjoyable to use.
You’re absolutely right about the controls; they can take a little time to get used to, especially if it’s your first electric wheelchair, but it sounds like you’re already getting there.
Your recommendation means a lot to us, and we truly appreciate your support.
I love my new walking frame
The delivery and customer service was fantastic.
I was really anxious about buying and using my first walking frame but it was so easy to assemble and as soon as i tried it, I knew that I made the right decision. I feel safe when outdoors and i look forward to going out now after having a few falls.
i recommend Etech Mobility to anyone who is about to buy their first mobility aid.
22 April 2026
Reply from Etech Mobility UK
Thank you so much for your lovely and heartfelt review!
We’re really pleased to hear that both the delivery and customer service made a positive impression, especially as this was your first walking frame. It’s completely natural to feel anxious, so it’s wonderful to know it was easy to assemble and that you quickly felt confident using it.
Hearing that you now feel safer outdoors and are looking forward to going out again after experiencing falls truly means a lot to us. That confidence and peace of mind are exactly what we hope to provide.
Thank you again for your recommendation and for trusting us.
Excellent service from an excellent…
Excellent service from an excellent company.
Answered ( patiently) my many queries prior to purchasing my Voyager 185 chair, searched the warehouse for a particular colour that was showing up on the website as sold out, provided bits and pieces that I needed that they don’t actually sell, and all done with good grace and prompt delivery.
Would I recommend them. Absolutely! And I do!
22 April 2026
Reply from Etech Mobility UK
Thank you so much for your fantastic and detailed review!
We’re really pleased to hear that our team could support you through all your questions and go the extra mile, especially sourcing the colour you wanted and helping with additional bits you needed. That’s exactly the level of service we aim to provide.
It’s great to know everything was handled promptly and with care, and your recommendation truly means a lot to the whole team.
We hope you continue to enjoy your Voyager 185, and thank you again for your support.
The delivery was exceptional and the…
The delivery was exceptional and the quality of the wheelchair is top class. Although I'm still getting used to the controls, it has given me a lot more freedom to get out. Thankyou all
14 April 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that the delivery stood out and that you’re happy with the quality of your Freedom Pro ST. It’s great to know it’s already helping you get out more and giving you that extra freedom.
The controls can take a little time to get used to, but it sounds like you’re already getting there.
Thank you again for your support.
Reply from Etech Mobility UK
Thanks for your great review!
Reply from Etech Mobility UK
Thanks for your kind words!
I’ve ordered the Elite Powerchair
I’ve ordered the Elite Powerchair, so far I’ve found it easy to use and feel very safe in it. The controls are a bit sensitive but when you get use’t to it, you can work it with no problems.
30 March 2026
Reply from Etech Mobility UK
Thank you so much for your great review!
We’re really pleased to hear that you’re finding your Freedom Elite ST easy to use and that you feel safe and confident in it. That’s exactly what we aim for.
You’re absolutely right about the controls. They can feel a little sensitive at first, but with a bit of time, they become much more natural and precise.
Thank you again for your feedback and support.
Without exception the best customer…
Without exception the best customer service experience I have ever had
A fabulous team of knowledgeable, polite, and helpful people you could wish to meet
Recommended to anyone seeking wheelchair assistance
29 April 2026
Unprompted review
Reply from Etech Mobility UK
Thank you so much for your incredible review!
We’re truly honoured by your kind words. Hearing that this has been the best customer service experience you’ve ever had means a huge amount to the whole team.
We’re really pleased to know you found everyone knowledgeable, polite, and helpful. That’s exactly what we strive for every day.
Thank you again for your recommendation and support.
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