Estateguru Reviews 

1,539
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 147 reviews, most reviewers were let down by their experience overall. Many people reported their invested money getting stuck in defaulted loans for extended periods, with little to no recovery. Reviewers also frequently mentioned unexpected and high fees, including charges for withdrawals and account inactivity, which were often introduced without prior notice. People were also dissatisfied with the lack of transparent communication, receiving generic updates about recovery plans that showed no real progress. Additionally, some customers experienced technical problems with the platform, such as deposits not appearing, difficulties finding investments, or issues with the withdrawal process.

What people talk about most

Price

Consumers express significant dissatisfaction with the pricing and fee structure, describing it as unfair and... See more

Payment

Customers consistently note negative experiences with payment, citing issues such as funds being inaccessible... See more

Refund

Customers had negative experiences with refund, with many reporting significant delays and difficulties in... See more

Service

Reviewers highlight negative aspects of service, with many expressing dissatisfaction with the recovery... See more

Website

Clients share negative opinions on the website, with many reviewers calling it the "worst P2P site ever" and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

After 3 years in default..I still have no idea when I'm going to get my money back. It was supposed to be an asset backed investment. And the most dissapointing thing is the lack of communication here... See more

Rated 1 out of 5 stars

Investing into various crowdlending platforms. This one's the most terrible experience. Loans stuck for years, money don't come back. They charge small investors for assets under management fee. If yo... See more

Company replied

Rated 2 out of 5 stars

I will let the numbers speak instead of emotions. Invested: €13,000 Withdrawn after ~3 years: €11,300 Still in default for 3 years: €1,700 After three years my result is –13%, assuming the defaul... See more

Company replied

Rated 1 out of 5 stars

Joining the voice of disappointed / slightly scamed group of people who invested in Estateguru. What is happening: all loans I have invested in are In Recovery for 3 years now - they are unable to rec... See more

Company replied


Company details

  1. Investment Service
  2. Non-Bank Financial Service

Written by the company

Estateguru is Europe’s leading real estate investment platform, offering property-backed loans to small and medium-sized businesses, while providing attractive returns for thousands of investors who fund these loans. By connecting developers with investors, Estateguru helps bring to life real estate projects that make our living environments more modern, energy-efficient, and welcoming to live and work in. To date, the platform has facilitated over 7,000 projects with a total funded volume exceeding €850 million. More than 160,000 investors from over 100 countries have joined the platform, with an average historical return of 10.17%. Estateguru is licensed under the European Crowdfunding Regulation.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(1,539)

236 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

It works until it doesn't.

Hello
Everything works well when Borrowers fulfill their obligations.

Im still waiting for my money from two defaulted german loans, from 2022 and 2023, and one from lithuania which defaulted in 2023.
Appart from that nothing else.

Positive side: easy platform. Detailed loans

30 April 2026
Estateguru logo

Reply from Estateguru

Thank you for the balanced take and for being fair about what works.
You're right that defaults can be frustrating and we won't pretend the experience of waiting on German loans has been acceptable in terms of timeline. Germany's legal enforcement system is heavily bureaucratic — mandatory waiting periods between court and bailiff stages are largely outside our control, which is genuinely frustrating for everyone involved. You can find a detailed update on German market here: https://estateguru.co/blog/german-loan-recoveries-update-from-early-2026/
What we can say broadly: recovery is active across all markets. Over €68 million has been recovered from non-performing loans to date and we continue active work on all cases. We appreciate the kind words on the platform itself — and we hear the rest loud and clear.

Rated 3 out of 5 stars

Only recommended if investing on EG Grow

What I like in the platform:
- Ease of use.
- Offers available.
- Above inflation returns.

What I dislike in the platform:
- Yields have been significantly decreasing in the platform over the years (nowadays it's very rare to have an offer with 10% + yield without acquiring a significant amount of a loan).
- If you were unlucky to buy loans from Germany, it's very likely you won't get your money back.
- Few to almost no communication, or very generic communication about delayed / defaulted loans.
- With current interest rates in the platform, EG Grow option is almost as good as the standard loans option, with less risk.
- Other P2P companies have nowadays better risk / return rate.

Overall: A few years ago, it was a very compelling option to invest your money on property backed assets. Nowadays, it's only good if you use the EG Grow option (albeit interest rates are in the low side). There are better P2P options elsewhere for investing with better risk / return rate.

Note: 2.5 / 5

30 April 2026
Estateguru logo

Reply from Estateguru

Thank you for the detailed and balanced review.
On the points you raise: the shift toward more conservative underwriting in the Baltic markets is intentional — it's reflected in tighter spreads, but also in a portfolio where 97% of funded volume since 2023 has been repaid or is performing on schedule. We understand that for investors who came in earlier expecting higher yields, this might be too conservative.
On German loans: recovery there has been slow due to Germany's legal enforcement system and we know that's been a painful experience for affected investors. Our latest update is available here: https://estateguru.co/blog/german-loan-recoveries-update-from-early-2026/
On communication around delayed and defaulted loans: this is fair criticism. From 2026, quarterly updates on each loan under recovery are published directly in the investor portfolio view and we offer regular market specific updates on our web — we hope that addresses at least part of this concern.
We appreciate you highlighting EG Grow as a positive.

Rated 1 out of 5 stars

a disappointing and loss-making experience

I invested €5,000 in Estateguru project #5642, Finland, LTV 50%. After the recovery process, I received €948 back, resulting in a loss of €4,052. This was a disappointing experience and shows that even secured investments can carry significant risk.

28 April 2026
Unprompted review
Estateguru logo

Reply from Estateguru

We understand how disappointing this outcome has been. Project #5642 in Finland went through enforcement and later the borrower’s bankruptcy proceedings. The collateral was ultimately sold by the bankruptcy estate in April 2026, but the sale proceeds were significantly affected by the housing company debt attached to the asset (that was already included in the initial LTV calculation of the loan), legal costs, brokerage costs and bankruptcy administration fees. In parallel, Estateguru also pursued recovery from the personal surety, but according to the bailiff no sufficient funds were available for enforcement, and the surety provider was later declared bankrupt.

This case reflects the pressure that the Finnish real estate and construction market has faced in recent years, particularly due to rising interest rates and weaker market liquidity. We understand that this is a very unsatisfactory result for investors. At the same time, outcomes involving capital losses of this scale have been rare and are not representative of the performance of the broader portfolio.

Rated 1 out of 5 stars

It's a scam

It's a scam - they claim your account is inactive and charge inactivity fee even though you withdrawed money as instructed

10 April 2026
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback.

To clarify, withdrawing funds alone does not necessarily prevent the inactivity fee if a balance remains on the account. The fee is applied when an account has available funds and has not been used for investment activity for more than 12 months.

This is because the investor account is not intended for simply holding funds — it is designed for investing.

Before the fee is applied, investors are notified 7 days in advance. During this notice period, it is possible to withdraw the available balance free of charge or make a new investment to avoid the fee.

If you believe the fee was applied incorrectly in your case, please contact our support team at info@estateguru.co

Rated 1 out of 5 stars

Deep disappointment regarding "Successful recoveries" and overall performance

Dear Estateguru Team,
I would like to express my profound disappointment regarding your recent update on the Development loan #7699 - 1.stage (Finland). Calling a situation where I lost more than half of my invested capital a "successful recovery" is an insult to my intelligence as an investor. There is absolutely nothing successful about this outcome.

I have been investing with you for six years, and my experience has been a complete fiasco. Despite portfolio diversification, my 6-year return stands at a laughable 0.93%. I haven't even recovered my initial principal yet. Your ventures into the German and Finnish markets border on gross incompetence – do you even perform basic background checks on these borrowers?

Furthermore, your fee structure is predatory. Charging investors for "successful loan repayments" (which should be the bare minimum standard) and a €3 withdrawal fee is unacceptable, especially given your abysmal performance. Instead of squeezing your existing investors, you should focus on replacing the incompetent staff responsible for risk assessment and due diligence.

Also, replying to a long-term investor with a bot is a complete mockery and only confirms your lack of respect for your clients. It is clear that nobody even bothers to read emails. This automated approach, combined with your abysmal financial results, is exactly why your reputation is currently in freefall.

I am losing all trust in your ability to manage my investments.

P.S. Please spare me another vague, automated response - your actions speak louder than words (... as do your reviews).

7 April 2026
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback.

We appreciate you pointing this out — the way this situation was communicated or titled was not fully accurate on our side and we will review it internally.

We also recognise that results in some markets, particularly Germany and Finland, have not met expectations. For this reason, we have stopped originating new loans in these markets a long time ago. At the same time, the portfolio issued over the past three years has shown very strong performance. We do understand, however, that this does not change your experience.

For additional context on how different markets are performing and how recovery processes are progressing, you can read more here:
https://estateguru.co/blog/how-the-resolution-of-non-performing-loans-is-progressing-across-different-markets/

We also want to highlight that while automated support helps provide quick and useful answers to many common questions, it is not a perfect system. Investors always have the option to speak with a human member of our team if something feels unclear or unresolved.

Rated 3 out of 5 stars

I like the app in general BUT...

I like the app in general, but there are number of features that do not function or whose proper function in not built intuitivly, so I haven't learned to use them. For one - sometomes it is difficult to find my investment using loan number, it sometimes does not find the loan, other - if I manage to find the loan by search function, - it does not allow me to see payment schedule, third - if I want to arrange my loans by incomming payments, the function does not allow me to see my investments in this order. App also often do not show all my investments/loans, so I have spend time looking for some particular loans. Last but not least - I asked a question about taxes to privatly addressed e-mail and noone ever replied to me, so custumer service is somewhat underwelming. I am sorry for being this critical, but 3 is all I can give at this point unless the issues and user experience do not change for better.

3 April 2026
Estateguru logo

Reply from Estateguru

Thank you for taking the time to share such detailed feedback.

We’re glad to hear that you generally like the platform, but we also recognise the issues you’ve pointed out. Difficulties with search, missing functionality such as payment schedules, and inconsistencies in how investments are displayed are not the experience we aim to provide. We will pass this feedback on to our product team so these areas can be reviewed and improved.

Regarding your message about taxes, we’re sorry to hear that you did not receive a reply. This is not the level of service we aim for. If you’re still waiting for clarification, please reach out again or use the chat and request a human agent — we will make sure your question is addressed.

Rated 5 out of 5 stars

Qualified projects

Qualified projects. Easy-to-use platform.

3 April 2026
Estateguru logo

Reply from Estateguru

Thank you for your feedback. We’re glad to hear that you find the platform easy to use and the projects good — we appreciate you sharing your experience.

Rated 1 out of 5 stars

Thousands in euros in defaulted loans…

Thousands in euros in defaulted loans in Germany since 2022. Communication on the matter is very very sparse

31 March 2026
Estateguru logo

Reply from Estateguru

We understand your concern regarding loans in recovery, particularly in the German market. Some of these cases have taken longer to resolve than expected, but they continue to be actively managed by our recovery team.

To improve transparency, we have introduced regular updates on each problematic loan, prepared by our recovery team, so investors can better follow the progress of these cases directly on the platform.

You can also find more detailed overviews here:
Across different markets:
https://estateguru.co/blog/how-the-resolution-of-non-performing-loans-is-progressing-across-different-markets/

Specifically about Germany:
https://estateguru.co/blog/german-loan-recoveries-update-from-early-2026/

Rated 1 out of 5 stars

Stay away

Stay away!

After investing here for many years the company just doesn't care about investors at all, especially the management attitude is to avoid the issues and try to hide the problems under the positive talk.

few reasons:

- failure of risk management regarding German loan portfolios, caused massive losses to many investors, including me.
- inadequate AUM fee. I still have to pay that wonderful fee even if I keep seeing my principal write offs every month, why?
- poor returns, the fact is, my returns for the last year are negative, and I keep loosing money every month due to overdue loans
- the company doesn't respond to my questions, I am still waiting to reply after a month since I send you an email, where is that?

31 March 2026
Estateguru logo

Reply from Estateguru

Thank you for sharing your feedback.

First of all, we’re sorry to hear that you have not received a reply to your inquiry. This is not the level of service we aim to provide, and we will look into what may have caused the delay.

We also recognise that some of the older loans, particularly in the German market, have not performed as expected and have impacted investor returns. These cases remain under active recovery, and we continue to work on resolving them.

To improve transparency and communication, we have introduced regular updates on each problematic loan, prepared by our recovery team, so investors can better follow the progress directly on the platform. In addition, we publish market overviews that provide broader context on recovery processes and performance across regions.

You can read more here:
Across different markets:
https://estateguru.co/blog/how-the-resolution-of-non-performing-loans-is-progressing-across-different-markets/

Specifically about Germany:
https://estateguru.co/blog/german-loan-recoveries-update-from-early-2026/

Rated 1 out of 5 stars

Started OK but now it is definetly a scam

I started investing in EstateGuru about five years ago. After several loans defaulted, I stopped investing in the platform.

I've had a couple of loans in default for over two years now, and when they repaid the remaining amount, they applied an outrageous €50 inactivity fee (the account is inactive because of the defaults; otherwise, I wouldn't have had an account years ago) and another €3 withdrawal fee.

IMO, what clearly confirms to me that this is a company that has given up and is only trying to scam its clients out of their money is the recently added €50 fee. No bank or normal platform charges such a high fee; it's simply a low and fraudulent practice. I'm amazed they haven't been taken to court yet.

31 March 2026
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for your feedback.

To clarify, the inactivity fee is applied only after 12 months without new investments and only if there are available funds on the account. Investors are always notified in advance and can withdraw their available balance free of charge during the notice period to avoid the fee.

Rated 1 out of 5 stars

Many failing loans

Many failing loans, even though they are promised over-secured (which is misleading/wrong), then you‘re waiting for years while the „in-activity fee“ is eating all the money that’s left.

30 March 2026
Unprompted review
Estateguru logo

Reply from Estateguru

We understand your concern regarding the inactivity fee. To clarify, it is applied only after 12 months without new investments and only if there are available funds on the account. Investors are always notified in advance and can withdraw their available balance free of charge during the notice period to avoid the fee.

Rated 1 out of 5 stars

It's handled like a scam

It's handled like a scam:
- several of the loans got bankrupt or its getting several years of reimbursement, altought the theoretical protection (collaterals/etc..). So the company just didn't have enough expertise in the sector, or it's a half scam
- when you finally get some money back from all these "in recovery" loan, you have to withdraw them ASAP, otherwise you pay a 10€/month fees
- but recently they've introduced a fee for eachwithdraw. This fee was NOT declared since the beginning, they've just added it later, when money was locked into loans

21 March 2026
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for sharing your experience.

On the inactivity fee: it applies after 12 months without new investment activity, and investors are notified in advance so they can make a free withdrawal or reinvest before the charge applies.

On the usual withdrawal fee: the €3 per transaction charge covers costs associated with payment processing and is displayed transparently in our fee schedule.

On defaulted loans: recovery is active across all non-performing cases. Over €67 million has been returned to investors to date, including €7.5 million in 2025. More detail on how recovery is progressing across different markets is available here: https://estateguru.co/blog/how-the-resolution-of-non-performing-loans-is-progressing-across-different-markets/

If you have questions about your specific portfolio, please reach out to info@estateguru.co

Rated 1 out of 5 stars

All I want is out!

The enrollment process was painfully slow and the customer support both uninformed and unhelpful. When I finally figured out the problem that was stopping me and got past it, the actual investing process was pretty good.
However, many of the loans didn't work out and wound up in recovery, and while I don't blame Estateguru for a recession, they are the ones that are screening the offers.
I invested about 60,000 euros in various loans, none more than 2,000 euros when Estateguru informed me that they didn't want anymore US customers and my account was suspended. However, they didn't pay off any existing loans, I was going to have to wait for them.
At first I was able to transfer any cash that showed up when a loan was repaid via the website. But then they changed the website to disable that feature for suspended accounts. Now I have to go through customer service via email to withdraw my money. But the bigger problem is the money not showing up because the loans are mostly defaulted.
It's been over two years now and I'm still trying to escape. Of the 60,000 euros, my account still has 28,000 euros, with 24,000 euros in recovery. By June I hope to get back the last 4,000 from performing loans (unless they default also, lol). No idea how long the others will take.
To be fair, they don't charge me any fees, but then I don't see how they can, since they have suspended my account and won't allow me to make any investments.
What is especially annoying is they keep sending me emails every week or so, that I have to update my KYC information. Why would I do that when all I want is out? In fact, I probably wouldn't have bothered with this review if they would just stop with those annoying emails.

25 March 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. It takes forever to get your money back, and they charge a fee for idle accounts — which they introduced after I invested. When I complained, they just responded with legal jargon. They basically want you to keep pumping money in. The only reason to invest here is if you plan on investing thousands, and if you are investing thousands, you should invest elsewhere.

I have been with this company for 3 years, and every time I receive money from my investment, they deduct money as an idle account fee. STAY FAR AWAY FROM THIS COMPANY WITH YOUR MONEY. I hope this company goes bankrupt so it can stop scamming small investors.

Most investments pay out in small increments, meaning the payout itself might only be 15–20 USD. Then I am forced either to pay the processing fee for withdrawal or to leave the funds in my account until there is enough to withdraw. Assuming the withdrawal fee is 3 USD, and I only receive 20 EUR per month from my investment until it is fully paid, my actual return is reduced by 15%.

The alternative is that they charge your account an inactivity fee, which basically evaporates any investments.

Either way, investors lose. STAY AWAY FROM ESTATEGURU! LET THEM GO BANKRUPT!

24 March 2026
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for sharing your experience. We'd like to address the concern about the inactivity fee.

The fee applies after 12 months without new investment activity, and investors receive advance notice before it is charged — giving you the opportunity to make a free withdrawal or reinvest before the threshold is reached.

Rated 1 out of 5 stars

Do not put your money here

Do not put your money here, they stupid 50 euro fee for unused account stolen twice my money once the recovered a load that was in default for ages and they did not send me the notification, scammers.

They send loan recovered after taking the 50 euro 😂

22 March 2026
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for leaving a review.

Our practice is to notify investors in advance before the inactivity fee is charged, specifically so they can withdraw free of charge before it applies. If you didn't receive that notification ahead of either charge, that falls short of what we aim to provide.

Please contact us at info@estateguru.co and ask for your case to be reviewed — we'd like to look into what happened and make sure you received the correct communications.

Rated 1 out of 5 stars

Stay away from this total SCAM!!!

20 March 2026
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for leaving a review. We're sorry you feel this way, if there's a specific experience or concern behind this, we'd genuinely like to understand it. Please reach out to us at info@estateguru.co and we'll be happy to look into your case directly.

Rated 1 out of 5 stars

Dormancy fee wiped out my loan recovery the moment it arrived

I invested on EstateGuru several years ago. Over time, multiple loans defaulted and repayments stopped — so naturally, I paused adding funds while waiting for recoveries. My account was never abandoned; I still held active defaulted loan positions on the platform.
In May 2024, a representative named Daniil contacted me warning about a dormancy fee if I didn't invest or top up. After that single message, I heard nothing for nearly two years.
Then on 5 March 2026, a partial recovery on Project #3235 finally came through — EUR 41.76 credited to my account. Nine days later, on 14 March 2026, the exact same amount was deducted as a "dormancy fee" (EUR 50/month for 24 months of inactivity), leaving my balance at exactly EUR 0.00.
Think about what that means: years of waiting for a defaulted loan to partially recover, only for the platform to pocket the proceeds the moment they arrived — with zero prior warning and zero time to react.
Calling an account "dormant" when it holds active defaulted loans in recovery is contradictory at best, predatory at worst. If this fee continues monthly, every future recovery on my remaining defaulted loans will be absorbed the same way, leaving me with nothing.
A formal complaint has been submitted. I would strongly caution any investor considering this platform to read the fine print on dormancy fees — especially if any of your loans are in default.

19 March 2026
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for taking the time to share this in detail. The situation you've described — waiting years for a recovery only to see it immediately offset by the inactivity fee — is frustrating and we understand why.

The inactivity fee applies after 12 consecutive months without new investment activity and our practice is to give advance notice before any charge is applied. If the notification in May 2024 was the only warning you received, and no further communication came before the fee was applied in March 2026, that falls short of what we aim to provide and we'd like to look into it properly.

Please contact us directly at info@estateguru.co and ask for your case to be reviewed by a human agent. We want to understand exactly what happened and ensure you receive a proper response.

Rated 1 out of 5 stars

My experience with Estateguru

My experience with Estateguru: 4100 eur invested, 2700eur recovered. Recently, part of an investment was recovered and the rest was written off, a loss for me. From the amount received (about 80 euros), they retained 50 euros as a fee for inactivity. Even if they claim that I can withdraw the money before applying this fee, I didn't receive any notice of recovering these 80 euros. But I constantly receive emails about new opportunities to invest.... I sincerely do not recommend this platform

17 March 2026
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for sharing your experience. We understand how frustrating it must be to receive a recovery and then have a significant portion immediately offset by a fee.

To clarify how the inactivity fee works: it applies after 12 months without new investment activity, and investors receive advance notice so they have the opportunity to withdraw free of charge or reinvest before the fee is charged. You should also have received a notification. If it didn't arrive, then we would gladly look into it to find a solution.

If you'd like us to review the specific circumstances of your case, please reach out to info@estateguru.co — we're happy to look into what happened and respond directly.

Rated 1 out of 5 stars

Avoid this platform by all means

Avoid this platform by all means – funds stuck for years
I am extremely disappointed with my experience. What was initially presented as a relatively short-term investment (around 12 months) has turned into a situation where my funds have been tied up for over 5 years due to defaulted loans.
There has been a clear lack of transparency and communication regarding the status of these loans and the recovery process. Despite multiple requests, I have not received clear timelines or meaningful updates on when I can expect to recover my money.
What is most concerning is the absence of any clear compensation framework for such prolonged delays. As an investor, I accepted a certain level of risk, but not the complete lack of accountability and visibility I am currently facing.
Instead of protecting my funds from inflation, this investment has resulted in ongoing financial loss and uncertainty.
Based on my experience, I cannot recommend this platform to others. Investors should be aware of the risks related to long-term defaults and the lack of clear recovery timelines.

18 March 2026
Unprompted review
Estateguru logo

Reply from Estateguru

Thank you for sharing your experience.

Recovery is active and ongoing across our non-performing portfolio. To date, more than €67 million has been recovered from defaulted loans, including €7.5 million in 2025 alone, and we invested €1.7 million of our own funds into recovery activities last year. Starting in 2026, quarterly updates on each individual loan's status are published directly in your investor portfolio view — so progress is now visible.

On timelines: enforcement through courts and bailiffs operates on its own schedule, often outside our direct control, which makes it impossible to give guaranteed recovery dates. What we can say is that every active case is being pursued, with the goal of maximising what is returned to each investor.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look