Esslab are a fantastic partner to work with and consistently go above and beyond to support their customers. Recently, they received an enquiry for consumables outside of their range, and rather tha... See more
Company replied
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We had a non standard problem, important and urgent which required research by Esslab to give us the solution. After discussions, Chris @ Esslab gave me a list of products using in stock components... See more
Company replied
We, Medtech General Trading dealing with Esslab as a Distributor in UAE and we are getting good support from their customer services and quick response from their Sales and Export Division Ms.Karo... See more
Company replied
I always get quick responses to my inquiries. As a B2B client i am grateful to the discounts given on particular brands. Overall am satisfied with my dealings with Esslab. #KAROLINA, Owen, Theresa... See more
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Company details
Written by the company
With over four decades of industry experience, ESSLAB has built a reputation as a trusted supplier of Certified Reference Materials, Instrumentation and Consumables. Our independence & expertise means that we have the capability to supply the latest high quality products which represent the best value & choice to all our customers. We have established long-standing relationships with industry-leading suppliers who share our commitment to quality and innovation. By working closely with Inorganic Ventures, Hamilton, Macherey-Nagel, OHAUS, and other renowned manufacturers, we can bring you the latest advancements in laboratory technology and ensure that you have access to the most reliable products on the market. Customer satisfaction is at the core of everything we do. We strive to exceed your expectations by providing technical expertise, exceptional customer service, and prompt support at every stage of your journey with us. Our knowledgeable customer service team is always ready to assist you with product enquiries, technical questions, and order processing, ensuring a seamless experience when you choose ESSLAB as your laboratory supplier.
Contact info
356-358 Prince Avenue, SS0 0NF, Westcliff-on-Sea, United Kingdom
- 01702 555577
- sales@esslab.com
- esslab.com
4.8
Excellent
185 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service and value for money.
13 April 2022
Reply from ESSLAB
Thank you for your feedback, we really appreciate the time taken to review our company and the products we offer.
Great customer support
Great customer support. Really fast and complete responses. ESSLAB has a lot of documentation, trainings and educational resources both for customers and distributors!
8 April 2022
Unprompted review
Reply from ESSLAB
Dear Babscrist, thank you for the positive feedback, we are delighted our resource material and training are beneficial.
great service
5 April 2022
Reply from ESSLAB
Thank you for your kind words, the feedback is much appreciated and will be passed on to the team here at ESSLAB.
Reply from ESSLAB
Thank you for the positive feedback, we are delighted to have met expectations and look forward to a successful business relationship.
Reply from ESSLAB
Thank you for the KUDOS, your feedback is important to us and has been passed on to the team.
Excellent service
15 March 2022
Reply from ESSLAB
Thank you for taking the time to leave your review of our company, we are delighted that you feel excellent service was provided.
Judy is very helpful
10 December 2021
Reply from ESSLAB
Thank you for the feedback, we shall pass your feedback on to Judy.
Quick Reponses make all the difference
I'm overall happy with Esslab as a supplier as my contact is very quick and coming back to me with quotes and is very helpful and informative.
29 November 2021
Reply from ESSLAB
Thank you for the positive comments regarding your experience with ESSLAB, we appreciate the time taken and will pass on your feedback to Judy your account manager.
Easy to deal with company
22 November 2021
Reply from ESSLAB
Thank you for your feedback, we are glad you found our company easy to deal with a look forward to working with you in the future.
Product is great.
Product is great.
Customer support is excellent.
Delivery times could be better.
19 October 2021
Reply from ESSLAB
Thank you for the positive feedback, I'll pass this on to the manufacturer and sales team. Regarding delivery times, this is a priority objective for ESSLAB and Inorganic Ventures. I'm pleased to say that Inorganic Ventures are now producing ISO17034 reference materials with a 5 year shelf life so we hope to begin holding UK stocks of custom standards by the end of the year.
Every experience has been well…
Every experience has been well communicated in a timely manner, with staff going out there way to help
4 October 2021
Reply from ESSLAB
Dear customer, it's always great to hear our positive feedback from our customers. Thank you for taking the time to provide a review and we look forward to exceeding your expectations in future.
Excellent
Excellent support from ESSLAB as always.
Looking forward to get more business opportunities in future.
23 September 2021
Reply from ESSLAB
Dear Rushikant, thank you so much for the positive feedback. We look forward to building a positive business partnership.
Outstanding customer service
We had a non standard problem, important and urgent which required research by Esslab to give us the solution. After discussions, Chris @ Esslab gave me a list of products using in stock components. Order one day, delivered the following day.
You can't ask more from a supplier.
27 July 2021
Unprompted review
Reply from ESSLAB
Dear Malcolm, thank you very much for the positive feedback. We hold significant amounts of ISO17034 reference materials in stock and are delighted that we were able to exceed your urgent requirements. Thank you again for the kind words, it is very much appreciated.
Great Place to Buy Equipment
Chris Hoskyn was a great source of information and could not have made the purchase process any quicker or easier. 5* service
2 June 2021
Unprompted review
Reply from ESSLAB
Dear Organic, thank you very much for the positive endorsement of our Sales Manager Chris Hoskyn. Your feedback is much appreciated and we look forward to supporting you in future.
very good samples with very good packing
24 March 2021
Reply from ESSLAB
Dear Raha,
On behalf of the ESSLAB team, thank you for the positive feedback, we look forward to supporting you laboratory consumable need in future.
Reply from ESSLAB
Dear Stuart,
Thank you for the positive feedback, we look forward to assisting you again in the near future.
Excellent customer service
Excellent customer service and always a friendly chat! I have been a customer of Esslab for a few years now, and always find them to be really helpful with whatever my ICP standard need is! -Special thanks to Judy
24 February 2021
Unprompted review
Reply from ESSLAB
Thank you for the positive feedback Richard, the ESSLAB team appreciate you taking the time to share your experience.
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