Was recommended to Essex Clear Ears by a friend and was surprised by how clear my ears were after being syringed. I've been going through this procedure every 3 to 4 months for a great many years in v... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My mother and I both recently attended Essex Clear Ears for a six monthly check of our new hearing aids. This was slightly earlier than planned, but mum (aged 90) was having some minor difficulties.... See more
Company replied
I thought I was going deaf till I visited Essex Clear Ears Was made very welcome. Spoke to the operative who asked several questions before starting the procedure with hardly any discomfort just a li... See more
Company replied
I have used clear ears for a number of years now and have a hearing aid fitted which came with a complete follow up program which included free wax removal hearing test and installing any recent updat... See more
Company replied
Company details
Written by the company
With over 19 years of audiology experience in the NHS and private services, Essex Clear Ears offers ear wax removal, hearing assessments and hearing aid provision with a personal touch. Developing a complete care package for your ears! Appointments can be booked at our clinic in Rayleigh, Essex or in the comfort of your own home.
Contact info
136 High Street, SS6 7BU, Rayleigh, United Kingdom
- 01268 780625
- info@essexclearears.co.uk
- essexclearears.co.uk
5.0
Excellent
522 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pleasant and professional
Pleasant and professional. Am a regular customer and will be returning again.
11 July 2024
Reply from Essex Clear Ears
Thank you for such a kind review, we look forward to seeing you again!
Good but not cheap.
8 July 2024
Reply from Essex Clear Ears
Thank you for your review! We're really pleased you had a good experience with us. We aim to offer high-quality care that is also accessible, but we appreciate your feedback and we will keep it in mind as we continue to improve. Hope to see you again soon!
Home visit
Response to my query was very quick and helpful but unfortunately my left hearing aid came apart again, and I am waiting to have it fixed. I managed to push it back together but am worried it will happen again.
1 July 2024
Reply from Essex Clear Ears
Thank you for your feedback! We're glad you found our service quick and helpful. Regarding your hearing aids, we understand your concerns so if have any problems feel free to visit us so we can provide a solution. Your hearing health is our priority and we are always here to help!
Excellent
Accommodating people, friendly, professional, really came across that they all loved their roles. Great advice/service. Thank you
8 July 2024
Reply from Essex Clear Ears
Thank you for the review, we really appreciate your support!
Essex Clear Ears
Mitch, the Hearing Care Professional, was very good.
The administration and order processing let them down
on various occasions.
10 June 2024
Reply from Essex Clear Ears
Thank you for the review, we appreciate it!
I am not a new customer and I know that…
I am not a new customer and I know that I can rely on your staff to do an first class job always.
28 June 2024
Reply from Essex Clear Ears
Thank you for the the review, we really appreciate it!
Reply from Essex Clear Ears
Thank you the kind review, we really appreciate it! :)
Reply from Essex Clear Ears
Thank you for such a kind review! We really appreciate it :)
Great efficent pleasant experience
Good customer service. Quick & efficent. I felt comfortable & confident.
12 June 2024
Reply from Essex Clear Ears
Thank you for the kind review! We’re pleased to hear that you were pleased with the service provided :)
Always caring and efficient.
3 June 2024
Reply from Essex Clear Ears
Thank you for the review! We really appreciate it :)
Reply from Essex Clear Ears
Thank you for the review! We’re pleased to hear that you were happy with the service provided :)
The fact that I can hear so much better…
The fact that I can hear so much better and the care given by Jo.
31 May 2024
Reply from Essex Clear Ears
Thank you for such a kind review, I’ll be sure to pass this onto Jo! :)
Friendly and clear advice given
Friendly and clear advice given. Would definitely recommend this service.
23 May 2024
Reply from Essex Clear Ears
Thank you such a lovely review! We really appreciate it :)
Great service
Great! Arrived on time , friendly consultation test and advice. Brilliant all round service. Many Thanks.
21 May 2024
Reply from Essex Clear Ears
Thank you for the review, we really appreciate it! We’re glad to hear that you were pleased with the service provided :)
Reply from Essex Clear Ears
Thank you for such a kind review, we really appreciate it!
Very good helpful company
13 May 2024
Reply from Essex Clear Ears
Thank you for such a kind review, we really appreciate it!
The most comfortable ear moulds
The most comfortable ear moulds, professional advice given plus friendly helpful staff.
1 May 2024
Reply from Essex Clear Ears
Thank you for such a kind review! We really appreciate it :)
Essex Clear Ears
I like to use local companies and Essex Clear Ears is convenient to where I live. I have used them several times now and find them very friendly and efficient. The procedure for suctioning the ears is painless and the outcome has always been successful. I will continue to use them in the future.
23 April 2024
Reply from Essex Clear Ears
Thank you very much for the kind review, we really appreciate it! We’re glad to hear that you were pleased with the service provided :)
Reply from Essex Clear Ears
Thank you for the review! We’re glad to hear that you were pleased with the service provided :)
Reply from Essex Clear Ears
Thank you very much for kind review, we really appreciate it! :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.