Esquires Coffee UK Reviews 

I visited the Esquires Coffee Doncaster on Wheatley Hall Road and was disappointed from the start to find that the online menu did not reflect the food actually available in store.
I ordered the omelette breakfast and a large latte. When my coffee arrived, the mug appeared dirty, so I politely asked for a clean one. Although it was replaced, the response from the staff member — “it’s only coffee drips” — felt dismissive, especially as it appeared to be left from a previous customer.
The breakfast itself had some positives; the bacon and sausage were good quality. However, the sausages were stone cold. I informed the staff member, who did replace them straight away, but by the time the fresh sausages arrived, the rest of the breakfast was cold. The plate was simply placed back on the table without any apology or acknowledgement, which left me feeling like I had inconvenienced the staff by raising the issue.
Overall, I was very disappointed, especially as I had been looking forward to trying this place for quite some time. Sadly, I won’t be returning.

The best coffee. Lisa welcomes you. My daughter and I come every Saturday morning at 7 usually and it starts our weekend.
Thanks esquire and thanks Lisa

I went into esquires loughton this morning with my wife had a lovely breakfast full English my wife had a tea and a cake food excellent staff Kind courteous and welcoming also my birthday so a lovely start to the day

Esquires has just opened a coffee shop on Manchester road Congleton literally 2 minutes walk from where I live,what an amazing coffee shop,the staff,from their manageress Zara,to their baristas,Be,Tom,Jaren and Kimmi are all amazing people,genuinely friendly helpfull and polite they are all so easy to talk to.my local stop after walking my dog,plus it's dog friendly.

Staff was helpful and friendly. Menu had a good selection of food and drink. I went with someone with allergies and they accommodated them amazingly, really good wheat and gluten-Free food. Would recommend a stop while shopping g.

We came in earlier about 3 hours ago to find with our astonishment the table we sat at had not been cleared of our breakfast dishes. The place was completely empty of customers and several tables still had dirty dishes on them

Was in the store in Oakham about a month ago now when the young server who’d been doing her hardest to help everyone was yelled at by the manager and she walked out crying her eyes out. Absolutely diabolical behaviour to allow a manager who doesn’t seem to be good at his job shout at someone who clearly knew what she was doing.

Unfortunately the App has not worked for me on a number of occasions and the staff members seem unable to help. I had saved over £8.00 in credit for loyalty and lost it all when the app was changed. I’d accrued over£5.00 in credit a couple of months ago. My loyalty card is saved in my Apple Wallet but has not worked the last few times I’ve tried it so have tried logging on to my account via their website. I’ve ended up resetting my password about 10 times but even though it says it has updated, if I try and log in I get a message saying credentials are not recognised. However, I cannot set up a new account as I’m told there is already an account using my telephone number. Ive tried messaging Esquires Customer Services to no avail. I’ve been going around in circles for weeks. It’s such a shame as I really liked the atmosphere and food at my local Esquires in Southsea but I no longer trust the brand and would rather take my custom to somewhere which rewards its very loyal customers.

Lovely chai late and hot chocolates and the barristas always make me smile.
Breakfasts are delish, especially their avo on toast.. Super yummy!!

Esquires Hertford.
Went in to treat myself to a large breakfast an coffee as a treat with my granddaughter.
Ordered my food
Sat down stairs
Watched the staff member use bare hands dip into a container with raw tomatoes
Then without washing her hands
Took cooked hot chicken out of a container an put on the same sandwich with her bare hands.
If different areas are meant to be used in preparation of these items
Surely different tongs
Or at least gloved hands should be used.
I asked for a refund
Am i sure ?
Yes
Why ?
Bad hygiene
I am washing my hands.
I just watched you. And that dirty top really doesn't look very hygienic.
I was going to leave it
But as she rolled her eyes an looked at me like I am being a pain.
I asked
You always wear your rings as well ?
No answer.
Well you shouldn't
This might seem petty to some.
But if staff can't observe basic hand hygiene
What else are they not bothering about ?
An I am so petty I will never be back.
Used to like going there too.
Such a shame.

Esquires in Saffron Walden is to me the best coffee shop in the town.
I would like to give a shout out to Poppy and Wendy who are always so friendly and helpful.

Decided to try the new Esquires in Oakham today - so disappointing. Such a long wait for the coffee to be delivered to our table after ordering and then it wasn't worth the wait. Organic doesn't necessarily mean good and the modus operandi doesn't seem to work.

This situation is quite problematic. As a business professional, I was attempting to have coffee while organizing several of my orders, all of which involve partners based in China. However, I found that I was unable to access any of their websites, as the internet connection appeared to block them. This is both unusual and concerning.

I find myself in the strange situation of submitting a bad review for the new Leatherhead branch which hasn't even opened. I applied for a job there and following a telephone interview I was invited to a face to face interview which I attended on a Tuesday. I received a message on the Friday apologising for not being in touch and promising to make contact on the Monday. That day came and went and despite me messaging I was fobbed off by the person who interviewed me saying he'd be in contact and saying he'd ring me which he never did. It was apparent that I hadn't got the job but at least have the decency to let me know officially. It was well over two weeks after my interview that I attended the new coffee shop in Leatherhead while it was got ready for opening and I confronted the person who interviewed me. I was greeted with what I can only describe as pure arrogance! He'd apparently done nothing wrong with not contacting me and to him it was shame that I felt any different! What a horrendous advert this behaviour paints of an apparently professional company. I think I had a lucky escape by not getting the job!

I’m
Feeling generous on giving 3 stars whist the coffe place in Market Harborough was clean and tidy unfortunately the guy behind the counter completely mixed up our order and we got charged more for his incompetence we asked for a latte and cappuccino coffees he asked small or regular we said small abd we got regular totally not listening To us !!!! then the coffee was brought us which was nice but we got 2 cappuccino’s not a good thing I did accept my drink and took a sip only for it to be luke warm milk bearly heated I think the guy on there needs some more training !! Or an ear wash lol hers where the 3 stars come in the food though was delicious and well presented but this was done by a different service assistant thankfully I don’t think I’d of trusted him with our food also but sadly we paid well over the odds for two heated sandwiches with side salad and two luke warm (tepid I’d. Call it ) drinks I would return but I’m
Hesitant !!!!!!! Need a goodwill gesture to go back because of the server NOT LISTENING OR DOING HIS JOB WELL !!

brilliant company - smashes any other retail coffee shop out the park - very welcoming and professional team highly rate and recomend

Allways go in and out of the franchise, especially the shop in St neots, alleays well managed well mannered staff , highly professional.

The shops decor is allways clean warm and welcoming and iv noticed they are always doing subtle changes to keep it looking 10/10

Would highly recommend these franchise over any other highly street coffee shop , its no comparison to Costa or greggs

Have eaten in and had takeaways from newly open Esquires Kingston ( within Next, Market Place) and love it. Staff are so welcoming and everything I’ve tried has been delicious, very fresh and knockout coffee ( very important to me). Yesterday I had a pesto chicken and Nduja toasted sourdough sandwich, very moreish. The jacket potatoes are my go to, not many places do these and the choice of toppings are great, tikka chicken my current favourite. Lovely to sit overlooking the Market Place for a bit of quiet people watching away from the hustle. Recommended to friends and everyone seems to have enjoyed it.

I have used the Leighton Buzzard branch a few times now and the experience is generally poor, from first impression, broken glass in door, the glass food counter is always filthy, the glass looks like it is cleaned with a mop, service is never very attentive, they take your money and hand you a numbered spoon glued into a pot with bathroom sealant, there is never any sugar available, and after an excessive wait for a simple late, they bring it over with no spoon, coffee quality hit and miss.

Eaten twice in Gerrards cross for breakfast before 10.30 am
Food cold
Toast not toasted even Thoigh meant to be toast
Eggs cold
Bacon cold

Very disappointing