Esports Gear Reviews 

441
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently point out that the delivery service is remarkably fast, ensuring that packages arrive safely and securely without any damage. Many buyers are especially pleased with the wide selection of enthusiast-grade hardware that is otherwise difficult to find elsewhere. Consumers frequently emphasize the fair and reasonable pricing across all items, making high-tier peripherals much more accessible. Reviewers also praise the thorough order updates and the immaculate condition in which their purchases arrive. People regularly state that they will happily make repeat purchases due to the consistently smooth shopping process.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional quality of items like mouse pads, skates,... See more

Delivery service

People report positive experiences with delivery service, highlighting exceptionally fast shipping times and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive in pristine... See more

Order

Reviewers mention positive feedback about order experiences, highlighting consistently fast delivery times... See more

Price

Clients share positive opinions on price, noting that products are reasonably and fairly priced. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought 2 Artisan mousepads, plenty of mouse skates and grip tape from EsportsGear.uk, never had any problems with them. Products are fairly priced (especially when you consider stuff like the Art... See more

Company replied

Rated 5 out of 5 stars

Quick delivery and quality products. Ordered mouse pad from them and it came in prestigious condition, not a single bend or mark on the box. Will be looking to get mouse pad from them again. Only... See more

Company replied

Rated 5 out of 5 stars

Awesome that these lads enable us to get gear that would otherwise be out of reach, made better by the fact they are based up North

Company replied

Rated 5 out of 5 stars

Got this for my husband for our anniversary. Massive improvement on the previous wobbly keyboard and he loves the new mouse as well. Came faster than expected and he found out what it was the second i... See more

Company replied


Company details

  1. Computer Accessories Store

Written by the company

Gear For Gamers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

441 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(441)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great stuff

Fast delivery, item in excellent condition, seller most recommended

26 July 2025
Unprompted review
Esports Gear logo

Reply from Esports Gear

Thanks Stav, we appreciate the kind words!

See you again soon 🤝

Cheers,
Mark

Rated 5 out of 5 stars

Everything was as expected

Everything was as expected. They were honest with the pricing and postage. They just seems a company to trust.

9 July 2025
Unprompted review
Esports Gear logo

Reply from Esports Gear

Hey Dene,

Thanks for dropping us a 5-star review, we appreciate the support!

And I'm glad to see our customer care team were able to get your tech support issue moving forward.

Happy gaming 🤟

Mark

Rated 5 out of 5 stars

Arrived quickly products as described…

Arrived quickly products as described and fair price. I will likely return the next time i need mouse skates and such :)

4 July 2025
Unprompted review
Esports Gear logo

Reply from Esports Gear

Hey hey!

Thanks for the 5-star review - we love to hear that <3

Glad we impressed and we can't wait to see you again soon 🤝

Happy gaming,
Mark

Rated 5 out of 5 stars

Very quick

Very quick, very good, no complaints

28 June 2025
Esports Gear logo

Reply from Esports Gear

Hi Edwin,

Appreciate the 5 stars🙌

Glad everything went smoothly!

Happy gaming!
Joanne

Rated 3 out of 5 stars

Damaged Packaging

Mousepad was delivered in a slightly bent box which now makes the pad not lay flat. Not sure if it an issue from warehouse or courier but is very frustrating to use.

3 July 2025
Unprompted review
Esports Gear logo

Reply from Esports Gear

Hey Jacob,

Thanks for taking the time to leave a review, and we're really sorry to hear your mousepad didn't arrive in perfect condition.

We do our best to pack everything securely, but occasionally items can shift during transit. The good news is, the pad should naturally flatten out and settle after a bit of time and use, especially once it's had a chance to adjust to your room's climate.

We truly appreciate your feedback — it helps us keep improving. If you have any issues down the line, don’t hesitate to reach out! 😊

Joanne

Rated 5 out of 5 stars

Great Support

Initially the wrong product was sent, but customer support was extremely helpful and had a replacement sent out swiftly.

28 May 2025
Esports Gear logo

Reply from Esports Gear

Hey Brandon,

Thanks so much for the review!

Apologies again for the mix-up at first, but we’re really glad we could get it sorted quickly for you.

Appreciate your patience!

Happy gaming,
Joanne

Rated 5 out of 5 stars

I Bought the X-ray pad Jade Air Skates

I Bought the X-ray pad Jade Air speed skates and everything was packaged well. I was given constant updates on delivery tracking. They also have a leaflet within to give you a chance to get your order for free if you win a draw.

28 May 2025
Esports Gear logo

Reply from Esports Gear

Hi there,

Thanks for the review!

Glad to hear the skates arrived safely and that the tracking updates were helpful.

Hope you enjoy the skates — and good luck with the draw! 🙌

Cheers,
Joanne

Rated 5 out of 5 stars

Great fast delivery

Great fast delivery

2 June 2025
Unprompted review
Esports Gear logo

Reply from Esports Gear

Hey Ivan,

Thanks for the review!

So glad everything got to you nice and fast — enjoy!

Cheers
Joanne

Rated 5 out of 5 stars

Products delivered fast

Products delivered fast, also the contact support was great

27 May 2025
Unprompted review
Esports Gear logo

Reply from Esports Gear

Hey Vanghele,

Thanks for the review! 😄

Happy everything got to you fast~

Enjoy your new gear
Joanne

Rated 1 out of 5 stars

Had an issue

Had an issue, they never bothered responding

28 May 2025
Unprompted review
Esports Gear logo

Reply from Esports Gear

Hey Brad,

Thanks for taking the time to leave a review. We take all feedback seriously and always want to help when something’s gone wrong.

I’ve checked with our customer care team, and we can’t find any messages or orders linked to your name. We also used Trustpilot’s feature to request more information about your order so we could look into this properly and help you, but it looks like you didn’t respond.

A few possibilities, just in case:

1 - You might want to check your spam folder in case your mail provider was being overzealous and our reply ended up there by mistake.

2 - It’s also possible this review was meant for a different company; that kind of mix-up happens more often than you’d think.

3 - Or if you did place an order under different details, feel free to email us at customercare@esportsgear.uk, and we’ll be happy to help.

All the best,
Mark

Rated 4 out of 5 stars

Mouse arrived on time

Mouse arrived on time. However the box was badly damaged. Thankfully the mouse itself was fine and working great

26 April 2025
Unprompted review
Esports Gear logo

Reply from Esports Gear

Hi Izzy,

Thanks for the review!

Happy to hear the mouse is working great. Bit of a bummer about the box, but glad it made it to you safely in the end~

Happy gaming!
Joanne

Rated 5 out of 5 stars

Great item and fast delivery

Great item and fast delivery

25 April 2025
Esports Gear logo

Reply from Esports Gear

Hi Yan,

Thanks for the review!

Glad you liked the item and that it got to you fast—always the goal!

Happy gaming!

Joanne

Rated 5 out of 5 stars

really fast shipping with package being…

really fast shipping with package being in great condition upon arrival, lovely jubbly.

1 April 2025
Esports Gear logo

Reply from Esports Gear

Hi Shahan,

Thanks for the review🫡

Speedy delivery and zero damage? we love to see it

Glad it pulled up lookin lovely jubbly 🙌

happy gaming!

Joanne

Rated 5 out of 5 stars

Huge variety, reasonable prices, fast service.

There’s a HUGE variety of peripherals available; all at incredibly reasonable prices. I bought a Lamzu Atlantis Mini from these guys. Mostly to support what I assume is a UK based store as opposed to somewhere like Amazon. Today whilst on a night shift I ordered a Ducky MIYA Pro and it has already been shipped. It hasn’t even hit 7:00AM yet. That’s with the FREE shipping option. Service has been impeccable so far. They also offer discounted prices on returned items. That’s what I went for with the Ducky MIYA Pro. I have more than enough trust in these guys and already know the product will be in perfect working order despite the box already being opened. Moving forward I’ll most likely order exclusively from these guys (and girls).

21 March 2025
Unprompted review
Esports Gear logo

Reply from Esports Gear

Hi Louis

MASSIVE thanks for the love! We’re thrilled to hear you’ve had such a great experience with us.

Stoked you’re rocking the Lamzu and snagged a sweet deal on the Ducky! We try our best to get orders out super quick, even with free shipping, so it's great to hear that's working well for you~

Hit us up anytime. Until then, enjoy the new gear and happy gaming!!

Cheers,
Joanne

Rated 2 out of 5 stars

One of my sets of keycaps was missing a…

One of my sets of keycaps was missing a key this was very upsetting.

9 March 2025
Unprompted review
Esports Gear logo

Reply from Esports Gear

Hey Jack,

Sorry to hear one of your keycaps was missing; that’s definitely not what we want for anyone’s experience!

Just a heads-up though, we didn’t hear from you before this review. We’re always happy to sort things out if they go wrong, but we need a chance to help first.

Drop us a quick email at customercare@esportsgear.uk with more information on the issue/what was missing, and we'll get you sorted :-)

Cheers,
Mark

Rated 5 out of 5 stars

Prompt and well packed delivery

Prompt and well packed delivery. Thanks again

3 March 2025
Esports Gear logo

Reply from Esports Gear

Hi Callum,

Thanks a ton for the review~ So glad everything worked out smoothly!

Enjoy your new gear,
Joanne

Rated 3 out of 5 stars

Product Review

Took way too long to deliver but other then that really great product

31 January 2025
Esports Gear logo

Reply from Esports Gear

Hey Treq,

Thanks for your order and for leaving a review! :-)

I checked your shipment, and your order actually arrived two days earlier than the estimated delivery time we provided.

To confirm: you selected 'Free Royal Mail Untracked (4-5 Working Days)' delivery option; it was delivered ahead of schedule, not delayed.

I hope this clears up any confusion. Please feel free to email us if you have any other questions about your order: customercare@esportsgear.uk.

Happy gaming! 🤟
Mark

Rated 5 out of 5 stars

Excellent customer service very helpful!

Excellent customer service extremely helpful if it wasn't for royal mail taking ages to deliver my order it would have gone off without a hitch... Mark who I spoke to in my emails with the shop was amazing kept me updated through the whole escapade with royal mail and made sure my items got delivered properly.

Safe to say I will be ordering again!

6 January 2025
Unprompted review
Esports Gear logo

Reply from Esports Gear

Hi Daniel,

Thanks for the amazing review! Happy to hear you had such a great experience with our customer service.

Sorry about the Royal Mail delay, but glad we could sort it out for you!

If you ever need anything else, don’t hesitate to reach out.

Happy gaming,
Joanne

Rated 5 out of 5 stars

Fast delivery and great product

Fast delivery and great product. keyboard was delivered within a couple of days of order and is amazing.

2 January 2025
Esports Gear logo

Reply from Esports Gear

Hi Alex,

Thanks for the awesome review! Great to hear that the item exceeded your expectations and arrived quickly!

Feel free to reach out if you need anything else!

Enjoy your new gear,
Joanne

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