Quick and easy, very reasonably priced. Only thing would be an email to say order has been shipped or expected date of delivery, other than date I’ve ordered twice from this company and hadn’t an issu... See more
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Review summary
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Reviews shaping this summary
Espares sent me an item which didn’t fit my appliance. When I informed them of this they simply replied that I didn’t need to go to the trouble of returning it, they would just refund me. It was a sma... See more
Was able to find a handle fir an old Dyson cylinder vaccum. It was shipped immediately. Received it witin a couple of days. Price was affordable! Am a returning customer.
Espares.ie made it super easy to find the part i required for my drying machine. I didnt have to look too hard other than check the serial and model to find my part. Delivery was also extremly quick.... See more
Company details
- Appliance Parts Supplier
- Battery Store
- Electronic Spare Parts and Components Store
- Kitchen Supply Store
About eSpares.ie
Written by the company
eSpares is a leading retailer of spare parts for home appliances and they’re on a mission. We want to help people who don’t have any repairs experience to save money (and the planet) by fixing their household appliances themselves.
We offer:
In short, the eSpares motto is “repair don’t replace”.
Follow us on YouTube Follow us on Instagram Follow us on TikTok Follow us on Facebook Contact Us Awards:
Sustainable Award 2021
Sustainability Award 2021 - Winners
eCommerce Awards 2019
Best Email Marketing Campaign - Finalist
SME UK Enterprise Awards
Domestic Parts Supplier of The Year - Winner
Best Customer Service - Finalist
For more information visit the website at www.espares.com
You can chat to us 9am to 6pm Monday to Friday, 9am to 4pm Saturday, or you can drop us a line using our Online Contact Form.
We offer:
- Over 1 million replacement parts and accessories for appliances
- Over 800 how-to video guides on appliance repairs, hosted on their YouTube channel
In short, the eSpares motto is “repair don’t replace”.
Follow us on YouTube Follow us on Instagram Follow us on TikTok Follow us on Facebook Contact Us Awards:
Sustainable Award 2021
Sustainability Award 2021 - Winners
eCommerce Awards 2019
Best Email Marketing Campaign - Finalist
SME UK Enterprise Awards
Domestic Parts Supplier of The Year - Winner
Best Customer Service - Finalist
For more information visit the website at www.espares.com
You can chat to us 9am to 6pm Monday to Friday, 9am to 4pm Saturday, or you can drop us a line using our Online Contact Form.
Contact info
Medco House, Bordesley Green Road, B9 4UA, Birmingham, United Kingdom
- espares.ie
4.5
Excellent
12K reviews
Asks customers to review
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Very easy to order the video was a greT…
Very easy to order the video was a greT help. Delivery was prompt no issues.
Would definitely recommend to a friend
12 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from eSpares.ie
Dear Miss Nwajuo,
Thank you for your review.
I am sorry to hear of the issues experienced.
Orders placed on standard delivery are despatched via AN Post and usually delivered within 5-7 working days. We are required to allow 10 working days for AN Post to deliver & lapse before the order can be classed as lost in transit after which we will refund the order.
Please contact our customer services team should you require further assistance.
Please accept our apologies for the inconvenience caused.
Kind regards,
Hamza
Tremendous service
I have used espares in the past and never have I been dissatisfied with anything that I have ordered, however I must say on this occasion that they have excelled with their service. I ordered a part for a fridge and it didn't fit l contacted espares and I received a prompt reply from zanick , he organised a full refund and not only that he and the rest of the team left no stone unturned searching for a replacement part. I was really impressed by espares and I would not hesitate to recommend them to anyone seeking a new part for an appliance. Ps, the manufacturer has discontinued the item so no joy but a full refund nonetheless.
11 June 2026
Sent me my spare part in a timely no…
Sent me my spare part in a timely no nonsense manner.
12 June 2026
All good with my purchase
10 June 2026
Dyson Parts , delivered to my door
Parts arrived within a couple of days of being ordered, just as described, delivered right to my door, saving the hassle of trying to find an outlet that supplies the parts that I would have had to travel to. So great service :-)
12 June 2026
Website easy to navigate
Website easy to navigate. Product easy to find. Product as specified
5 June 2026
Order glass for oven door on Wednesday…
Order glass for oven door on Wednesday and it was delivered Express on Friday great service .very pleased with e Spares.
11 June 2026
Your website was excellent super spare parts ,
Your website was excellent ,
Found the fridge drawer no problem,
Delivery was within 24 hours,
Thank you so much..
11 June 2026
They sent out the wrong part.
11 June 2026
Reply from eSpares.ie
Dear Gerard,
Thank you for your review.
I am sorry to hear of the issues experienced.
All parts (apart from universal items) are model number specific and model details should be used to confirm suitability.
Suitability of genuine parts need to be verified using the 'Models this fits' option on the product page.
We want you to be totally happy with your eSpares purchase, which includes a hassle free returns procedure should you need to send an item back to us.
If a part is incompatible, damaged or faulty, simply return it to us within 14 days of delivery in the condition you received it and we'll arrange a refund.
Please accept our apologies for the inconvenience caused.
Kind regards,
Hamza
My order never arrived
My order never arrived. I put the order in on Thursday 4th June 2025.
Regards
Jarlath Doran
4 June 2026
Reply from eSpares.ie
Dear Mr Doran,
Thank you for your review.
I am sorry to hear of the issues experienced.
Orders placed on standard delivery are despatched via AN Post and usually delivered within 5-7 working days. We are required to allow 10 working days for AN Post to deliver & lapse before the order can be classed as lost in transit after which we will refund the order.
Please contact our customer services team should you require further assistance.
Please accept our apologies for the inconvenience caused.
Kind regards,
Hamza
Excellent service
Excellent service. Easy to navigate site. Delivered exactly as ordered.
10 June 2026
Excellent from start to finish
Excellent from start to finish, would recommend to others.
10 June 2026
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