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eSpares.ie Reviews 

11,960
•
TrustScore 4.5 out of 5

4.5

Appliance Parts Supplier
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Review summary

Created with AI, based on recent reviews

Considering 1,667 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, with many highlighting the ease of finding the right product and the promptness of delivery. The products received are frequently described as exactly what was ordered, of good quality, and fitting perfectly, which often gets appliances working again. Many people also appreciate the fast postage and efficient communication regarding delivery dates. However, some customers experienced issues with orders, including receiving incorrect or damaged items, or products that did not fit their appliances. A few other people also felt that delivery times were not always accurate or that their orders never arrived, leading to frustration with the shipping process.

What people talk about most

Product

Reviewers mention positive feedback about product, with many finding the items to be exactly as described,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and fast... See more

Order

Users describe ambiguous interactions with order, with many reviewers finding the ordering system easy to use... See more

Service

Clients share positive opinions on service, with many reviewers describing it as great, excellent, and... See more

Quality

Customers had positive experiences with quality, consistently reporting that parts ordered were as described... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick and easy, very reasonably priced. Only thing would be an email to say order has been shipped or expected date of delivery, other than date I’ve ordered twice from this company and hadn’t an issu... See more

Rated 5 out of 5 stars

Espares sent me an item which didn’t fit my appliance. When I informed them of this they simply replied that I didn’t need to go to the trouble of returning it, they would just refund me. It was a sma... See more

Rated 5 out of 5 stars

Was able to find a handle fir an old Dyson cylinder vaccum. It was shipped immediately. Received it witin a couple of days. Price was affordable! Am a returning customer.

Rated 5 out of 5 stars

Espares.ie made it super easy to find the part i required for my drying machine. I didnt have to look too hard other than check the serial and model to find my part. Delivery was also extremly quick.... See more

Company details

  1. Appliance Parts Supplier
  2. Battery Store
  3. Electronic Spare Parts and Components Store
  4. Kitchen Supply Store

About eSpares.ie

Written by the company

eSpares is a leading retailer of spare parts for home appliances and they’re on a mission. We want to help people who don’t have any repairs experience to save money (and the planet) by fixing their household appliances themselves.

We offer:
  • Over 1 million replacement parts and accessories for appliances
  • Over 800 how-to video guides on appliance repairs, hosted on their YouTube channel

In short, the eSpares motto is “repair don’t replace”.

eSpares - the online parts store
Follow us on YouTube Follow us on Instagram Follow us on TikTok Follow us on Facebook Contact Us Awards:

Sustainable Award 2021
Sustainability Award 2021 - Winners

eCommerce Awards 2019
Best Email Marketing Campaign - Finalist

SME UK Enterprise Awards
Domestic Parts Supplier of The Year - Winner
Birmingham Chamber of Commerce Awards
Best Customer Service - Finalist

For more information visit the website at www.espares.com

You can chat to us 9am to 6pm Monday to Friday, 9am to 4pm Saturday, or you can drop us a line using our Online Contact Form.

Contact info

  • Medco House, Bordesley Green Road, B9 4UA, Birmingham, United Kingdom

  • espares.ie

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.5

All reviews

(11,960)

1,674 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered a product

I ordered a product , ( a knob for my cooker ) the item that was supplied did not fit and I asked if I could return it, The reply was extremely professional , I was asked to not return it and my bank would be credited with fee , which it was. Well done to all the staff especially Moran and a well deserved 5 stars.

11 June 2026

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