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eSpares Deutschland  Reviews 4,337

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TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

this might seem a bit weird posting 5 stars after the company sent me the wrong part. BUT!! i value great customer service and the person i spoke to in Birmingham was onto a cal with me within minutes... See more

Rated 4 out of 5 stars

First item arrived broken, but wasn't obvious until it was fitted. However, support team contacted me straight away and sorted the issue very quickly. Very good customer support. Thank you.

Company replied

Rated 5 out of 5 stars

Amazing experience. Ordered the wrong part at First, but then the team was extremely happy to replace it. Thank you espares

Rated 5 out of 5 stars

Excellent website that guarantees delivery of correct parts for my car. Only downside: distribution center located in France, shipment took longer than I expected to be delivered.

Company details

About eSpares Deutschland

Written by the company

eSpares ist ein Online-Shop für hochwertige Originalersatzteile und günstige Alternativen. Unser Ziel ist es eine "Reparieren-Statt-Wegwerfen-Kultur" zu schaffen, indem wir Sie mit dem nötigen Wissen und Selbstbewusstsein ausstatten, damit Sie all Ihre Haushaltsgeräte selbst reparieren können. Damit sparen Sie Geld und schützen gleichzeitig die Umwelt.

eSpares gibt Ihnen das nötige Fachwissen, um Ihre Geräte selbst zu reparieren

Wir haben uns auf den Verkauf von Ersatzteilen für Haushalts- und Gartengeräte spezialisiert und gehören, mit mehr als 2 Millionen Ersatzteilen von über 2000 Herstellern, zu den europäischen Marktführern.

Entdecke unseren YouTube Channel, für hilfreiche Tutorials und Diagnose Videos YouTube . Viele weitere Tipps bekommen Sie auf unserem Blog oder auf unserer How-To Seite, auf der wir Ihnen helfen, Ihre Geräte einfach und kostengünstig selbst zu reparieren.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Very good shop

Very good shop, fast shipping and friendly customer service. The quality of the spare part is not the best, yet for a not-Original it’s ok and also it was for good price. And I could have take optionally the original from Bosch but that would have been more than double price. So 5 Stars because everything ok with the Shop and the shipping.

14 April 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Exactly the piece i needed, fast delivery to germany, cheap price and easy purchasing.

3 April 2019
Unprompted review
Rated 1 out of 5 stars

Never again

I bought a small piece of plastic,to repair my dyson,
paid 12€and the thing arrived broken.till now I got no reactionabout my complaint.bad experience

30 March 2019
Unprompted review
Rated 2 out of 5 stars

You don't need to use Express

You don't need to use Express, because it's not faster (more than 3 days) and much more expensive than the normal 7-10 days (I ordered at the same time from another dealer in England without Express also via DPD and the other parcel was even there earlier (2 days), without the surcharge). And soon it will take even longer with the Brexit anyway. Why then order in Great Britain? ;) And not a good customer service of this company. DPD has stated that it will arrive later than predicted (it is an express shipment and has already taken over 3 days anyway). The company didn't want to believe that they were responsible for the shipment and had to clarify with DPD what was going on. Because they have chosen and commissioned the shipper, so they are also liable for a late delivery (that's how it is in Europe at least). English, always only the advantage, not the responsibility.

26 March 2019
Unprompted review

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