Esky Reviews 1,949

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

VOUS ETES DES VOLEURS BANDES D ESCROCS AIR CARAIBE ME SIGNALE QUE LE CHANGEMENT DE PRENOM AURAIT DU ETRE GRATUIT PUISQUE MA DEMANDE A ETE FAITE DANS LES 24 HEURES D AUTANT... See more

Company replied

Rated 5 out of 5 stars

I would like to share the good service I've benefited from because good thinks have to be said not only bad. I've made a mistake with the year of my birth when I booked the ticket and I let them know... See more

Company replied

Rated 1 out of 5 stars

ATTENTION ESKY est une entreprise d’ESCROC ! Mon vol annulé depuis 2 ans Barcelone-maroc et après tant d’appel et de mail à parler avec des incompétents, il me rembourse 195€ mais se garde 55€ d... See more

Company replied

Rated 4 out of 5 stars

The add on service option is good that is accessible. But somehow the check in luggage price was unexpectedly not included in the promo price. So hopefuly it would be already reflected on the price li... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

Réservation de billets d’avion et d’hôtels en un seul endroit. Assurance, location de voitures, parkings et aubaines sur des billets d’avion pas chers – Nous vous accompagnons à chaque étape !


Contact info

3.1

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It was easy but some information can be…

It was easy but some information can be written in a bigger font. A lot of info not needed on that booking page.

20 June 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback. We are constantly working to improve our website and make booking your trip easier than ever.
Best regards,
eSky

Rated 4 out of 5 stars

I Use this web 1st time.

I Use this web 1st time and all went ok. Mybee a little complicated with lot ob option regarding insurance ana badggage at the end ok.

22 May 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback and we will do our best to improve our services! Have a pleasant trip!
Best regards,
eSky

Rated 5 out of 5 stars

Really good experience again

Really good experience again. I have done a few reservations at the best prices ever and enjoyed the flights !

21 May 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback — your views are very important to us. We are delighted that our services are meeting your expectations.
Best regards,
eSky

Rated 5 out of 5 stars

Fun to use, smooth

Well designed for easy use. Key information required and smooth software performance made it fun.

17 May 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback; we really appreciate it.
Best regards,
eSky

Rated 3 out of 5 stars

Your domain name contains Sata - which is confusing

Your webpage name contains the word Sata, which is the name of Portuguese Azores Airlines. When googling for Sata, the first hit was your page, which was in fact not Sata’s webpage. I realised this only later when I have already booked the flights, which were about 50 eur too expensive than normally. If I could have, I would have cancel the booking immediately. I don’t think it is ok for you to use Sata in the domaine name! It is confusing.

12 May 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback. We read every single opinion from our customers and then draw conclusions. We are constantly working to improve our website to make ticket and accommodation booking easier, and your travel - more enjoyable. If you need support during your trip, please select the appropriate category and topic in the contact form: https://www.esky.com/about-us/contact and we will do our best to help.
Best regards
eSky

Rated 5 out of 5 stars

Easy piecy

Easy and simple, very good

6 May 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback; we really appreciate it.
Best regards,
eSky

Rated 5 out of 5 stars

I can describe the website as " Easy to…

I can describe the website as " Easy to use" reason being it has very simple instructions and basic English words that even a beginner can understand. Bravo

3 May 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your kind words.
Best regards,
eSky

Rated 5 out of 5 stars

Excellent service

Excellent service. I had forgotten to enter the invoice details and wrote to them and got a prompt response in one day. Very user friendly site.

11 April 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your positive feedback. We look forward to serving you again soon!
Best regards,
eSky

Rated 5 out of 5 stars

So far ok

So far all good and easy to do all reservations...hope it will be ok further on

4 April 2022
Unprompted review
Esky logo

Reply from Esky

It's great to hear your feedback and we wish you safe and pleasant travels! If you need us, please feel free to get in touch at any time.
Best regards,
eSky

Rated 5 out of 5 stars

Fast

Fast, easy, productive and comfortable

25 March 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for choosing us for your travel needs!
Best regards,
eSky

Rated 3 out of 5 stars

I stil have not a booking confirmation…

I stil have not a booking confirmation that the flight will actually be on. So Since i dont know i can not cancel or book another filght

23 March 2022
Unprompted review
Esky logo

Reply from Esky

Hello, to get more information about your flight please use our contact form: https://www.esky.com/about-us/contact. Best regards, eSky.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look