eSIM.net Reviews 2,327

I had a very good experience using this service in Antigua and it was the best I’ve ever had. The prices were very reliable compared to other providers and I highly recommend it.

Amazing customer service, replied email in 1 hour, met all my needs and answered all quieries

Customer support was really responsive, and was able to handle my problem with ease and swiftness. Very thankful for them. The best in the game!

Excellent customer service. I asked for help with a refund, and cancelling a service that had only been required whilst working abroad. They dealt with this with speed and efficiency.

I purchased an e-sim, only to discover my phone was not compatible. I contacted e-sim.net customer service via email and they promptly resolved the issue.

Great service, they react very fast.
The process of buying a e-sim is really easy and would definitely recommend.
Unfortunately my phone wasn't compatible for an e-sim.
After sending a mail with a short explanation, they agreed tot reimburse me.

Very useless customer service. Works fine in England but expect issues everywhere else. Very frustrating overall

Appreciate how responsive and helpful the customer service team has been. Unfortunately had to request a refund as I found out my phone is not eSim compatible (It's over 10 years old) and the team helped to organise a refund and very quick and helpful with their responses.

If I do decide to replace my phone anytime soon I would definitely consider using their services again.

excuse me that my phone doesn't support esim,but thanks steve

I had a good experience, but unfortunately my phone isn't eligible for an eSim. I would buy from them again, excellent service.

Best for Voice & Data

I have used a few esims, mostly data, however this esim has been so userfriendly, no issues, value for money and above all excellent customer service

Responded to my request promptly

Excellent customer service!! Resolved my issue without hesitation, very responsive and focused on the happiness of the customer.

It's very good service

I needed a reliable esim whilst travelling around the Carribbean. I selected the Vodafone Travel Esim. On boarding process was good, it's a shame there isn't a dashboard/portal to see remaining data. I arrived in Barbados and the SIM instantly worked, great. However, as we traveled around the Carribbean, the SIM did not hold up. We arrived in St Kitts and the SIM did not connect despite having good signal. I had to connect to my normal SIM and set up Roamless, which worked fantastically albeit more expensive. As the days followed, the esim failed to connect to subsequent islands despite being within the published list of destinations. I'm genuinely disappointed.

Although my phone is about one of the only new models on the planet to not support an esim I didn't know this and bought one. When I wrote to explain and request a refund they were super helpful and responded quickly. Excellent customer service and according to my brother who recommended them, excellent product.

Bought a German eSIM for a month — everything works perfectly. Activated instantly with no issues. Customer support replies fast and is very accommodating. Definitely recommend!

It made life so easy, getting my phone number before arriving in the UK. Hence I was able to communication easy while I was at the airport.

Very honest company.