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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are consistently pleased with the high quality of the products, noting that items look exactly as designed and are made from premium, durable materials. The delivery service is frequently praised for being fast and reliable, with many orders arriving earlier than expected. Reviewers also appreciate the excellent service, competitive pricing, and the company's attention to detail, often receiving feedback on their designs before printing to ensure a great final product. However, some customers also noted issues with product dimensions not matching specifications, blurry images, or items arriving bent with busted corners. There were also occasional complaints about difficulties with application, such as tears or lack of adhesive, and some experienced delays or confusion regarding shipping timelines.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising its quality, appearance, and the speed... See more

Quality

People report positive experiences with quality, often praising the accurate, high-quality, and long-lasting... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Users describe positive interactions with service, highlighting great quality and timely delivery as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an incredible experience working with eSigns, and I can't say enough good things about Robin Bauer! I was under an extremely tight deadline, and Robin went above and beyond to help me every step... See more

Rated 5 out of 5 stars

Uploaded my design on Sunday afternoon, the next day I received an "artwork approved, file is perfect!" message. My banner was delivered on Thursday, in plenty of time for a weekend craft show. It loo... See more

Rated 5 out of 5 stars

Initially, almost all my images were too small, but the team at eSigned really stepped up on short notice. It was awesome. I had the banner in time to take it with me to AKC National Agility Champio... See more

Rated 5 out of 5 stars

I had ordered the first sign several years ago, and when I needed to order another, you still had the record of my order, and all I had to do was click the "Reorder" button and check out. You couldn'... See more


Company details

  1. Prints and Signs Store
  2. Business to Business Service

Information provided by various external sources

Create premium banners and custom signs cheap! Upload a design or edit signs online. Overnight printing & FREE Shipping available. Order Today!


Contact info

  • Lochlin Drive 7729, 48116, Brighton, United States

  • esigns.com

4.5

Excellent

TrustScore 4.5 out of 5

163 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

eSigns does not support the 1st Amendment

I gave eSigns 1 star because 0 is not an option.
They deemed my satirical political sign inappropriate but they could not give a valid reason other than taking exception of my last caption of "Make Dictatorship Great Again". Given the similarity to the MAGA slogan, it seems that management are Trump supporters and they bring their politics to work which, is a bit ironic since we're talking about a signage and free speech and yes, the constitution. "Sad, very sad, very very sad"

11 March 2024
Unprompted review
Rated 1 out of 5 stars

Goof proof guarantee is a fraud

Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.

4 January 2024
Unprompted review
Rated 1 out of 5 stars

Product missed delivery date because vendor sent late. Only offered credit

Product purchased, didn't arrive on time (despite upgrading to next day air). Vendor was late in providing shipment according to UPS.

No refund offered, only credit for future purchase, and only for amount paid not a penny more.

Didn't really feel a "so sorry, we messed up". Felt more a "oh well, that happens, we'll credit you for next time". When they know full well there likely won't be a next time.

This was my third time ordering with esigns (repeat customer) and that's how they handled this order.

From one business owner to another, when you mess up, do more than making it right. (This hasn't even been made right.)

I won't order from esigns again if time is of the essence.

7 November 2023
Unprompted review
Rated 1 out of 5 stars

I ordered 5 customized lawn signs for…

I ordered 5 customized lawn signs for my dad’s 75th surprise birthday party. I paid extra ($70 extra) to make sure the signs arrived the day before the party. I only received 1. 2 others were delivered the day after. I still have not received the final 2.

I was told I could not be refunded the total price of the signs that are still missing, only 50% of the cost of printing.

You only get one chance to celebrate a milestone birthday with a loved one. This company did not add to our experience at all.

21 July 2023
Unprompted review
Rated 5 out of 5 stars

We ordered two vinyl signs 3x10 full…

We ordered two vinyl signs 3x10 full color etc etc. As expected, they are awesome. Colors are vibrant and just what I hoped for.
We have been eSign customers like for decades. I still have a 4'x10' booth sign I bought 10 years ago and use every summer for a local festival. Looks as good as the day I got it. Honestly cannot say enough good stuff about the company and the staff. I don't know them, but I always feel like they have my back. Once I hit the "Submit Order" button, I stop worrying about anything associated with getting my sign printed and delivered.

11 July 2023
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars

If I could give zero stars, I would. If you need your order to arrive by a certain deadline DO NOT trust the claim nor pay extra for next day delivery if you have a tight deadline. I place my order on a Wednesday afternoon sometime after 12:30. I received an email indicating that the order had been processed and approved after 1pm. I was expecting the delivery to get to me by Friday considering I paid extra for their alleged "next day delivery". The order never came and I was just told today, Saturday that the order will arrive next Wednesday. I reach out to customer service and the rep says that the order was accepted after their 7am daily cutoff and they are PST. WHAT??!!??!. Then added that it was put through on June 1st because of this and by the time it goes into actual production, it will then be mailed out and arrive within the "next day delivery". Because of this lie/excuse, I can't get a refund for the next day fee because they claim they are doing it next day based on their twisted timeline. DO NOT DO BUSINESS WITH THIS COMPANY. I should have looked at other reviews because I see a few who mention the same problem.
RUN, Don't walk away from this business. There are others out there who can and will do better.

3 June 2023
Unprompted review
Rated 4 out of 5 stars

eSigns is Aweseome!

eSigns is great & very easy to work with! We've been using them for several years now for our Top 10% Seniors Banners, and they always do an amazing job! They have a very quick turnaround time with proofs & delivery of the final product. Their prices are reasonable as well!

1 March 2023
Unprompted review
Rated 1 out of 5 stars

Worst Experience Ever

I asked for a simple one-sided banner with two lines of text and a specific grommet placement. "No problem!" said the sales rep. Three weeks later and after talking with 6 different customer service reps (whose English is a second language) about their failure to follow my simple instructions, I gave up and demanded a refund. A total waste of my time that caused a missed deadline which cost me money and lost opportunity.

21 October 2022
Unprompted review
Rated 5 out of 5 stars

Superb product and customer service!

This was the first time I used eSigns. The online template to create the banner was very intuitive and smooth as silk. One banner included a photo taken in 1996. The quality of the photo printed on the banner was superb!!! The product quality is superb as well. I will definitely use them again.

7 July 2022
Unprompted review

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