eShores Reviews 

824
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and accommodating approach, making the entire process stress-free. The service is frequently highlighted as first-class, with many appreciating the seamless organization of flights, hotels, and transfers. Reviewers note that everything goes smoothly, even when dealing with complex multi-destination itineraries or unexpected changes. People often describe their holidays as amazing and perfect, enjoying well-selected hotels and locations. Many customers express high satisfaction with the booking process, finding it easy to arrange tailor-made trips and frequently rebooking with the company.

What people talk about most

Holidays

Consumers find holidays to be positive, with many reviewers describing their trips as amazing, fantastic, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the outstanding one-to-one personal... See more

Location

Customers consistently note positive experiences with location, frequently praising the excellent and... See more

Booking process

Customers had positive experiences with the booking process, finding it incredibly easy and well-organized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We organised a tailor made holiday to Borneo and Malaysia through Andy at E-Shores. He was extremely helpful and knowledgeable and supportive throughout the process, even when I threw a wobble about... See more

Company replied

Rated 5 out of 5 stars

Just back from the most fantastic 2 weeks in Costa Rica arranged by Andy. Caribbean side, low highlands, mountains, surf town on the Pacific and then Drake Bay on the Osa peninsular which is one of th... See more

Company replied

Rated 5 out of 5 stars

Having come across this company by pure chance, I cannot fault them. Michelle not only picked out some great hotels but her consistent updates and emails meant we were completely at ease going away... See more

Company replied

Rated 5 out of 5 stars

Top quality assistance from Chris at anytime, day or weekend if required. Chris assisted from asking the right questions about us and what we needed from the 21 day 5 island caribbean tour. Total... See more

Company replied


Company details

  1. Travel & Vacation

Information provided by various external sources

eShores specialise in luxury tailor-made and multi centre holidays. Any destination and itinerary possible - best prices guaranteed!


Contact info

  • Manchester Road 818, OL11 3AW, Rochdale, United Kingdom

  • eshores.co.uk

4.9

Excellent

TrustScore 5 out of 5

824 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(824)

232 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing trip to Australia!!

We have just come back from our amazing trip to Australia travelling the East Coast and the experience with eShores was great from start to finish.

Nick Chadwick was our travel consultant and he listened to our requirements from desired route, plans and budget and made sure we were given multiple options to choose from. We still can't believe the quality of holiday we got for the price. eShores took all the stress of booking internal flights, trips and car rentals away, and made sure we had all our documentation before we went and followed up with us when we came home which was a nice touch.

We will 100% be booking all our big trips with eShores in the future and couldn't recommend them enough!!

18 November 2025
Unprompted review
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Reply from eShores

Hi Lucy, thank you for your lovely review. We're pleased to hear you had such an amazing time in Australia and were really happy with the work Nick did. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

eShores are a fantastic company

We have travelled with E Shores a couple of times now and they are just brilliant. From deciding on where to go, booking & the actual holiday everything was done for us, we just had to pack & go.
From start to finish everything went so well apart from a wee hiccup (not eShores fault).
Rachel from eShores was available throughout for any issues & was just amazing during our booking process, there was nothing we couldnt ask, she made us feel looked after.
The itinerary Rachel booked for us was absolutely fantastic, she got everything spot on.
We would recommend eShores for holidays & will use their services again.

1 October 2025
Unprompted review
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Reply from eShores

Hi Annette, thank you for your review and all your kind words. we're so pleased you enjoyed your holidays with us so much and found Rachel so helpful. We will look forward to helping you again in the future. The eShores Team

Rated 5 out of 5 stars

Brazil and Argentina holiday

I had a brilliant holiday to Brazil and Argentina. Emily Chadwick from Eshores helped and organised my itinery. My holiday was amazing, all the internal flights and transfers were well planned, I got Whatsapps to remind me dates & times. The recommended hotels were as described. Emily advised we stay on the Argentinian side when we went to Iguazu Falls and it was the best thing we did. I will definiatley use EShores again.

13 November 2025
Unprompted review
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Reply from eShores

Hi Leena, thank you for your kind review. It's great to hear you had such an amazing time in Argentina and were pleased with the help you got from Emily. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

We had a great holiday in Egypt

I just wanted to say that we were very impressed with both of the hotels we stayed in when we visited Cairo and Luxor. They were extremely clean and modern with a lot of facilities.

The customer service was superb and they were both in excellent locations.

Overall, we had a wonderful, memorable holiday in Egypt.

Many thanks - we will definitely use eShores again in the future.

24 November 2025
Unprompted review
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Reply from eShores

Hi Gary, thank you for your kind review. We're pleased you had a great experience and enjoyed Egypt. We look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Adventure in Brazil

We've just returned from an amazing adventure in Brazil. Dave arranged everything including all our transfers and internal flights and as usual it was perfect. A holiday of a lifetime with memories we'll never forget. Thanks so much from the Robinson's

30 November 2025
Unprompted review
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Reply from eShores

Hi Claire, thank you for your review. It's great to hear you loved your trip to Brazil and were pleased with the work Dave did. We hope we can help you arrange another adventure soon. The eShores Team

Rated 5 out of 5 stars

A fantastic holiday

We have just returned from our wonderful multi stop holiday to Malaysia .
Andy Rogerson from E shores planned and booked everything to perfection . From the flights to the amazing hotels we loved every minute. The transfers were timely and we could not fault a single thing .
This is our second great experience with Eshores and Andy did us proud again 👍
Thank you so much for your kindness and professionalism when planning our holidays
We can’t wait to book our next trip .

16 November 2025
Unprompted review
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Reply from eShores

Hi Roy, we're so pleased to hear you had such a great time in Malaysia and were happy with the service provided by Andy. Thanks for taking the time to share this feedback, and we look forward to helping you with your third adventure. The eShores Team

Rated 5 out of 5 stars

Amazing trip

Amazing trip. The whole thing start to finish went smoothly including flights, hotels and transfers. Hotels were decent and locations were exactly what we wanted. Kelly helped us plan the trip exactly how we wanted it. So helpful and so flexible. Great price as well.

24 November 2025
Unprompted review
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Reply from eShores

Hi Jack, thank you for your kind review. We're pleased you had such a great time and were pleased with the work Kelly did. The eShores Team

Rated 5 out of 5 stars

Andy the travel agent has been…

Andy the travel agent has been brilliant with his holiday and travel advice we use him all the time, would highly recommend

14 November 2025
Unprompted review
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Reply from eShores

Hi Kevin, thank you for your kind review. It's great to hear you use Andy regularly to book your holidays. We hope we can help with many more holidays. The eShores Team

Rated 5 out of 5 stars

Dave did it again!

We have been using Eshores since 2013 and just wouldn’t book our holiday anywhere else now. Dave got us the perfect tailored itinerary for what we asked for and everything ran smoothly. Nothing is ever too much trouble and the communication excels making it such a personalised experience at such reasonable prices.

16 November 2025
Unprompted review
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Reply from eShores

Hi Rachel, thanks for such a kind review and for booking with us for so many years, it's genuinely appreciated. The eShores Team

Rated 5 out of 5 stars

Thank you Hannah for making our holiday ‘The Best’

We’ve just got back from our multi-stop holiday to Sri Lanka, the Maldives, and Dubai. Hannah planned everything perfectly for us—the hotels were amazing, and we even managed to get an upgrade in the Maldives.

It was very reassuring to know that every single detail had been taken care of. I’m already looking forward to booking my next holiday with eShores

15 November 2025
Unprompted review
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Reply from eShores

Hi Jill, thank you for your review, it's lovely to hear you had such a great holiday and that you were pleased with the work Hannah did. We'll look forward to helping you with your next holiday. The eShores Team

Rated 5 out of 5 stars

Incredible Trip to Japan!

I've just got back from my second multi-centre holiday with eShores, this time to Japan, and I genuinely can't fault them at all. I've had the pleasure of dealing with Chris on both trips I've booked through them and he's just fab. From answering my 1000 questions and changing details multiple times for us (which I'm sure was a pain), to providing great knowledge on the places we visited, I can't sing his praises enough. All the hotels and transport we booked were great and the whole process is so easy. My friends who I went with on this trip were so impressed with everything he'd booked for us as well and I'll definitely be back in contact to book our next trip. I highly recommend them to anyone looking to go on holiday, whether it's a multi-centre trip or not :)

14 November 2025
Unprompted review
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Reply from eShores

Thank you for your lovely review. We’re delighted to hear your second trip with us was just as seamless and that Japan was so fab! Chris will be thrilled with your kind words — he always aims to make everything as smooth and stress-free as possible, so it’s great to hear his support made a difference. Thanks again and we will look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Wonderful Vietnam

We have just returned from Vietnam, what a Fantastic experience. Dave did us proud, from initial booking plus enabling tweaks we requested. Everything went like clockwork, flights, transfers, hotels etc. one thing that amazed me, we had a call from EShores out of hours whist sitting in hotel lobby in Phu Quoc to let us know our transfer flight to Bangkok was delayed by one hour, how good is that? Thanks once again EShores for a fantastic 3rd trip booked with yourselves

10 November 2025
Unprompted review
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Reply from eShores

Hi Julie, thank you for taking the time to submit a review. We're pleased you had such a great time in Vietnam and we're happy with the assistance you got from Dave. We hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

perfect trip - highly recommended

My sister used eShores to book her trip to Bali a few years ago, so i decided to give them a call to assist in planning my trip to Thailand. I spoke to Rachel who was fantastic. She listened to what i wanted and made some great suggestions. Within a couple of hours of our conversation, she sent me 3 itineraries of which 1 was almost perfect and i just tweaked very slightly. We had a fabulous holiday and i wouldn't hesitate in using eShores again

9 November 2025
Unprompted review
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Reply from eShores

Hi Rosh, thank you for your kind review. We're really pleased you trusted us with another holiday and had such a great experience booking with Rachel and had a great time in Thailand. We hope we can help with your next holiday. The eShores Team

Rated 5 out of 5 stars

Excellent service. Would highly recommend.

eShores arranged a brilliant itinerary and made all the bookings for us for our recent trip to Vietnam. Everything went exactly as planned and we could not have had a better time. From the initial advice we received, to the flexibility shown over our flight and hotel preferences, to the 100% accuracy of all the bookings, tickets, trips, transfers etc, eShores could not have done a better job for us. A big thanks to Nick and we will definitely use eShores again.

20 November 2025
Unprompted review
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Reply from eShores

Hi Belinda, thank you for your kind review. It's great to hear how pleased you were with the service provided by Nick and the team and that you had a great time in Thailand. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Dealt with Rachel regarding a multi…

Dealt with Rachel regarding a multi centre holiday to America and was very impressed with her effort and attention to detail when trying to sort out various hotels and room types and flights to suit our needs .There was alot of to-ing and fro-ing and not once did it seem like a job too big for Rachel who always remained calm and friendly when we spoke on the phone . Rachel is a credit to E-Shores and we hope to cross paths again in the future.

20 November 2025
Unprompted review
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Reply from eShores

Hi Robert, thank you for taking the time to submit a review and share your experience. We're so pleased you found Rachel so helpful, and hope we can help with your next holiday. The eShores Team

Rated 5 out of 5 stars

5 Star Travel Experience South America

The communication was excellent from first booking to amendments on our itinerary as well as follow up on returning from our trip. All flights, pre arranged car pick ups from and to airports on time and hotels were excellent. I would thoroughly recommend e shores travel for their breadth of knowledge regarding the places we visited, support package ( not required!) as well as the excellent customer service.

5 November 2025
Unprompted review
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Reply from eShores

Hi MC, thank you for your review. We’re really pleased to hear that everything ran smoothly and that you were happy with all the support throughout your trip. It’s great to know we helped make the experience so enjoyable. Thanks again for the recommendation — we hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Thailand Holiday

Michelle was very friendly and helped organise our whole trip to Thailand including flights, transfers and hotels. Communication was great and everything ran smoothly. We had an amazing holiday with no stress as everything was taken care of.
Thank you!

31 October 2025
Unprompted review
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Reply from eShores

Hi Abby, thank you for your review. We're delighted to hear that Michelle was so friendly and helpful, and that everything ran smoothly throughout your Thailand trip. It’s great to know you had such an amazing holiday. Thanks again for your kind comments — we look forward to helping with your next one. The eShores Team

Rated 5 out of 5 stars

Thailand

Andy from e shore made our holiday put it all together for us pick ups hotels and flights, and it all just worked amazing beautiful hotels. Can't thank Andy enough for making our hoilday the best to date.

1 November 2025
Unprompted review
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Reply from eShores

Thank you for your review Paul, and we're pleased it was so memorable We hope we can help again with your next holiday. the eShores Team.

Rated 5 out of 5 stars

Singapore & Cambodia holiday

The itinerary Hannah pulled together was perfect from flights and transfers as we moved around 4 locations to the hotels and locations in each place we visited.
We had a slight communication issue with transfers in one location but Hannah was quick to answer our emails and pick up directly with the hotel to confirm and sort everything out.
This is our 3rd time using Hannah for a Asia trip and we'll defiantly be using her again.

1 November 2025
Unprompted review
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Reply from eShores

Hi Lee, thank you for your review and kind comments. We're pleased Hannah has been so helpful and that you've enjoyed your holidays with us. We looking forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Thailand review

Chris our Agent was excellent front start to finish, nothing was ever an issue, he planned our package holiday and listened to our families requirements/needs and also made suggestions for trips which would suite everyone. He was alway on hand to answer any questions, fantastic service from start to finish would defo recommend booking with Chris and eShores company 100%

25 October 2025
Unprompted review
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Reply from eShores

Hi Hayley, thank you for your review and kind words about Chris. We're pleased you had a great a great experience. The eShores Team

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