eShores Reviews 791

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly approach, making the booking process smooth and enjoyable. Many highlight the exceptional service, noting that everything from flights, hotels, and transfers to complex itineraries is perfectly arranged and goes smoothly. Reviewers appreciate the tailor-made holidays, with staff providing excellent advice, selecting ideal locations, and ensuring all arrangements are seamless, even during unforeseen circumstances. However, some customers were dissatisfied with the service, citing a lack of communication and effort when inquiring about new trips, which led them to book with other companies.

What people talk about most

Holidays

Customers had positive experiences with holidays, with many reviewers expressing satisfaction with the... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction with the overall... See more

Location

Reviewers mention positive feedback about location, consistently praising the selection and positioning of... See more

Booking process

Reviewers highlight positive aspects of the booking process, often praising the ease and smoothness it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well eShores have done it again. Our second time booking with them and yet another outstanding holiday Travelling through China via the bullet train then onto Hong Kong Hotels perfect, b... See more

Company replied

Rated 5 out of 5 stars

Just back from the most fantastic 2 weeks in Costa Rica arranged by Andy. Caribbean side, low highlands, mountains, surf town on the Pacific and then Drake Bay on the Osa peninsular which is one of th... See more

Company replied

Rated 5 out of 5 stars

We had a great time exploring three beautiful cities, Budapest, Vienna and Prague, partly due to the locations and quality of Eshores selected hotels. We did not waste a minute, resulting in being abl... See more

Company replied

Rated 5 out of 5 stars

I have Just got back from a 15night holiday to Thailand booked by Andy. 6 ladies of a certain age & we had a fabulous time. At the booking stage nothing was too much trouble, Andy was extremely patien... See more

Company replied


Company details

  1. Travel & Vacation

Information provided by various external sources

eShores specialise in luxury tailor-made and multi centre holidays. Any destination and itinerary possible - best prices guaranteed!


Contact info

  • Manchester Road 818, OL11 3AW, Rochdale, United Kingdom

  • eshores.co.uk

5.0

Excellent

TrustScore 5 out of 5

791 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing Holiday

We had the best holiday thanks to Emily at eShores. We went to the Greek Islands and everything ran so smoothly and our hotels were ideal and in great locations for us

19 May 2026
Unprompted review
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Reply from eShores

Hi Susan, thank you for your kind review. We're pleased you had such a great holiday. We hope we can help with your next holiday plans. The eShores Team

Rated 5 out of 5 stars

Great service from start to finish.

Great service from start to finish and all queries answered to make holiday go smoothly.

1 June 2026
Unprompted review
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Reply from eShores

Hi Chris, thank you for your review. We're pleased you were happy with the service provide. We hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Nick has been amazing from start to…

Nick has been amazing from start to finish and I have recommended him to everyone

I will do future bookings with Nick as it makes the whole holiday run smoothly
I wouldn’t be more happy with the accommodation and transportation

Thanks so much Nick
Such an amazing job

18 May 2026
Unprompted review
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Reply from eShores

Hi Sammi, thank you for your kind review about Nick and for recommending our services, that's great to hear. We'll look forward to helping with you next holiday plans. The eShores Team

Rated 5 out of 5 stars

Expert travel company.



We had a fabulous time in Croatia.  visiting 4 different islands all arranged by eShores.

All the taxi, airport, and ferries went smoothly.  

Arriving in Split the taxi transfer was waiting, and took us too our hotel.

Lovely hotel/room over looking the harbour.

Next the ferry left for Hvar.  

Another beautiful hotel. A pleasent walk into the city.

After 5 days in Hvar another ferry was booked to Korcula.  Wow.  Absolutley stunning island.
In Korcula, the apartment was central, clean and well equiped.

We left Korcula a day early, changed our ferry booking, and had an extra night in Dubrovenik.

Another stunning place. Booked a Tut Tut tour. The guide was very informative.

After 3 nights and 4 days enjoying Dubrovnik, the hotel with irs pools. A private taxi arrived to take us to the Airport.

10/10 to you for all the bookings, choice of accomodation etc. And a very resonable price.

We wouldn't hesitate in booking another holiday with eShores.

 

 

 

10 May 2026
Unprompted review
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Reply from eShores

Hi Sue, thanks for your review and sharing your experience. We're pleased you had such a great time exploring Sri Lanka, and will look forward to helping you arrange your next adventure. The eShores Team

Rated 5 out of 5 stars

This company did absolutely everything…

This company did absolutely everything perfectly regarding our holiday from getting us the best hotels in the most central places, to messaging us even when we were away making sure everything was ok! We honestly have had the best holiday what we will remember forever and the best experience with booking it with them, there was no hassle they made it so easy for us! X

21 May 2026
Unprompted review
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Reply from eShores

Hi Libbi, thank you for such a kind review, it's lovely to read your comments and we're pleased you had such a great experience and holiday. We hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Chris helped to book our holiday to Singapore and Malaysia

Chris helped to book our holiday to Singapore, Borneo jungle safari, Kota Kinabalu and Penang - he helped to recommend beautiful hotels to stay at, planned all of our transfers and journeys between destinations and navigated lots of flight changes, meaning the whole experience was no stress for us at all!

Chris even checked in with us part way through the holiday to make sure everything was going to plan which was really appreciated.

Would highly recommend eShores, they're really helpful, attentive and flexible so we could plan the exact holiday we were hoping for. Thank you Chris!

8 May 2026
Unprompted review
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Reply from eShores

Hi Becky, thank you for your lovely review and all your kind words about Chris and the team. We're pleased you had such a great time exploring Malaysia and hope we can help plan your next adventure. The eShores Team

Rated 5 out of 5 stars

Even better than we were hoping for

We were impressed with eShores right from the start. I sent them a tentative outline of what we wanted, which was quite complicated. They got back to me within 24 hours to discuss our thoughts in more detail and make great suggestions we had not considered. Within another 24 hours they came up with a plan for a three centre holiday (Istanbul, Thessaloniki, and Crete) that hit the mark. We went with all their suggestions, taking their first options for Istanbul and Thessaloniki, and their 2nd choice for Crete, which was more expensive than the first choice but appealed more to us.
Everything about the holiday was perfect. We loved the hotels. It was great to have everything arranged for us as a package, including the four flights and six airport-hotel transfers.
There was a hiccup with the transfer from Istanbul Airport to our hotel. The driver could not find us. EShores were available on the phone and very helpful, telling us that if there was any further delay we should simply take a taxi and they would refund us. That wasn't necessary, because the driver did find us within a few minutes of that reassurance, but it was good to know that eShores were on the ball and proactive.
In summary, eShores set up a wonderful holiday and we are very grateful. Thank you eShores.

17 April 2026
Unprompted review
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Reply from eShores

Hi James, thanks for sharing your experience and for all your kind words. We're pleased you had such a great holiday and were happy with all we did. We hope we can help plan your next holiday. The eShores Team

Rated 5 out of 5 stars

Budapest, Vienna, Prague.

We had a great time exploring three beautiful cities, Budapest, Vienna and Prague, partly due to the locations and quality of Eshores selected hotels. We did not waste a minute, resulting in being able to experience as much as possible. Although maybe a third night in Vienna would have enabled us to taken more time and explore more. The flights and trains were also good. My wife and myself have already recommended Eshores to others. Should we decide to undertake a similar itinerary again we will be in touch with Eshores.

8 May 2026
Unprompted review
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Reply from eShores

Hi John, thank you for taking the time to share our experience and for recommending us. We're pleased you had a great experience and hope we can help you with future holiday plans. The eShores Team

Rated 5 out of 5 stars

China & Hong Kong

Well eShores have done it again. Our second time booking with them and yet another outstanding holiday

Travelling through China via the bullet train then onto Hong Kong

Hotels perfect, bullet train effortless.

We had originally a transfer flight to Dubai. Due to the trouble in the middle east this was reschuled with no fuss or extra cost

One slight hiccup which wasnt eShores fault. Our pickup from Hong Kong to our hotel didnt arrive. However this was rectified almost immedietley. Excellent customer service

Only question now is. Where are you sending us next

6 May 2026
Unprompted review
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Reply from eShores

Hi Callum & Leanne, Thanks for your kind review. We're pleased to hear you had such a great holiday in China and that you were pleased with everything we did. Looking forward to helping you find where you'll go on your next adventure. The eShores Team

Rated 5 out of 5 stars

Absolutely fantastic experience from…

Absolutely fantastic experience from start to finish! The whole holiday was organised perfectly, with excellent communication throughout and everything running smoothly exactly as promised. The accommodation was superb, the transfers seamless, and the attention to detail really made the trip stress-free and enjoyable.
Andy our E Shores representative was fantastic throughout. And we would like to add that E Shores exceeded our expectations and that we would not hesitate to book further holidays with them.
Thank you for a lovely holiday
from Sean and Collette

9 May 2026
Unprompted review
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Reply from eShores

Hi Sean and Collette, thank you for taking the time to write a review and sharing your feedback. We're pleased to hear how happy you have been with Andy and your experience in general and that you had great holiday. We'll look forward to helping with your next holiday. The eShores Team

Rated 5 out of 5 stars

Malaysia and Vietnam

We have just returned from a trip to Kuala Lumpur and Vietnam all arranged by Andy. Everything was perfect from start to finish. All the hotels, transfers, internal flights were excellent. Andy always arranges the perfect itinerary for us and we will be booking again with him soon. Vietnam is a brilliant holiday destination. Anyone thinking of booking with Andy just do it!

17 April 2026
Unprompted review
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Reply from eShores

Hi Julie, thank you for your review and your recommendation. We're pleased to hear you had a great trip to Vietnam and were happy with everything Andy did to help. We'll look forward to helping with your next adventure. The eShores Team

Rated 5 out of 5 stars

Greece-This review is a bit late but necessary.

This review is a bit late but I went on multi-site holiday to Greece in September 2025. Rachel was the travel consultant and she was fabulous throughout in communication was extremely knowledgeable to the places I visited and found wonderful accommodation in the best locations. Rachel took all the stress out of working out the important factors when trying to book a holiday and I would definitely book through Rachel again. Thanks so much, would highly recommend.

14 September 2025
Unprompted review
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Reply from eShores

Hi Tayo, thank you for your kind review. We're pleased to hear you had a great time in Greece and that you found Rachel so helpful. We look forward to helping with your next holiday. The eShores Team

Rated 5 out of 5 stars

Perfect Thailand experience

Told eshores what we were looking for, and Nick found everything for us. Kept us informed of any flight changes that were necessary. Just back from 3wks,
3 locations, all hotels , transfers , flights were perfect.

13 April 2026
Unprompted review
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Reply from eShores

Hi Christina, thank you for your kind review. We're pleased you for Nick helpful and had a great experience. We hope we can help plan your next holiday. The eShores Team

Rated 5 out of 5 stars

Emily was our contact at eShores

Emily was our contact at eShores, She was so professional, always quick to reply to any of my messages and lovely to talk to. I have organised many multi city trips myself but thought this time, with such a language barrier, going to China, I would get some help. Emily made a complicated trip so much easier and even better everything went so smoothly. Fantastic!

14 April 2026
Unprompted review
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Reply from eShores

Hi Genette, thank you for your review and kind words about Emily. We're pleased to hear how happy you were with the service you received, and we hope we can help you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Thailand

I have Just got back from a 15night holiday to Thailand booked by Andy. 6 ladies of a certain age & we had a fabulous time. At the booking stage nothing was too much trouble, Andy was extremely patient & couldn't do enough for us. We did 5 nights in Phuket, 2 nights at the treehouses in Koh Yao Noi (amazing!! 5*) then 6 nights in Krabi. Transfers everything went perfectly smoothly, fabulous holiday & exceptional service from Andy throughout! 😄

18 April 2026
Unprompted review
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Reply from eShores

Hi Fionna, thank you for your lovely review. It's great to hear you all had such a good time, and were happy with all Andy did to help. We hope we can help with your next holiday. The eShores Team

Rated 5 out of 5 stars

Tailor made holidays with a personal touch

Another great trip our third multi centre booked through eshores. Fantastic advice and selection of hotels, very accommodating with preferences of nights stays and locations.
We will definitely be using again in the future, top service especially from Andy R.
Thank you so much !!

11 April 2026
Unprompted review
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Reply from eShores

Hi Stella, great to hear you've had 3 trips now with us - we're pleased to hear how happy you've been with Andy and the team. We'll look forward to helping you again soon. Thank you for the review. The eShores Team

Rated 5 out of 5 stars

Fantastic holiday in South America

Just returned from a fantastic holiday in South America. We visited Peru, Chile, Argentina and Brazil. Loved every minute with so much to do and see. Thanks once again to Andy, everything went like clockwork, flights, hotels and transfers. Would highly recommend Eshores, Andy and the team did a great job. Thank you and can't wait to book our next holiday with Eshores.

8 April 2026
Unprompted review
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Reply from eShores

Hi Sara, thanks for your kind review and we're pleased to hear you had a great time exploring South America and were pleased with all Andy and the team did. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Wonderful trip to South America

Chris as always very helpful when it came to choosing where to stay and which hotels to use.

25 February 2026
Unprompted review
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Reply from eShores

Thanks for your kind review Pauline. We're pleased to hear you've found Chris so helpful. The eShores Team

Rated 5 out of 5 stars

Vietnam 2026

Andy @Eshores had everything arranged for us, flights, transfers and picked the best hotels for us, they are the very professional and the prices are great, i have and will continue to recommend them to friends

10 April 2026
Unprompted review
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Reply from eShores

Hi Joanne, thanks for your review and recommending us to your friends, it's much appreciated. The eShores Team

Rated 5 out of 5 stars

Great multicentre trip to Borneo.

Great multicentre trip to Borneo.
Lovely Hotels great locations,City, rainforest & beach.
A holiday with many flights/transfers all on time, thanks Eshores

10 April 2026
Unprompted review
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Reply from eShores

Hi Chris, your welcome, thanks for your kind review. We're pleased you had a great time in Borneo. The eShores Team

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