eShores Reviews 

824
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and accommodating approach, making the entire process stress-free. The service is frequently highlighted as first-class, with many appreciating the seamless organization of flights, hotels, and transfers. Reviewers note that everything goes smoothly, even when dealing with complex multi-destination itineraries or unexpected changes. People often describe their holidays as amazing and perfect, enjoying well-selected hotels and locations. Many customers express high satisfaction with the booking process, finding it easy to arrange tailor-made trips and frequently rebooking with the company.

What people talk about most

Holidays

Consumers find holidays to be positive, with many reviewers describing their trips as amazing, fantastic, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the outstanding one-to-one personal... See more

Location

Customers consistently note positive experiences with location, frequently praising the excellent and... See more

Booking process

Customers had positive experiences with the booking process, finding it incredibly easy and well-organized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We organised a tailor made holiday to Borneo and Malaysia through Andy at E-Shores. He was extremely helpful and knowledgeable and supportive throughout the process, even when I threw a wobble about... See more

Company replied

Rated 5 out of 5 stars

Just back from the most fantastic 2 weeks in Costa Rica arranged by Andy. Caribbean side, low highlands, mountains, surf town on the Pacific and then Drake Bay on the Osa peninsular which is one of th... See more

Company replied

Rated 5 out of 5 stars

Having come across this company by pure chance, I cannot fault them. Michelle not only picked out some great hotels but her consistent updates and emails meant we were completely at ease going away... See more

Company replied

Rated 5 out of 5 stars

Top quality assistance from Chris at anytime, day or weekend if required. Chris assisted from asking the right questions about us and what we needed from the 21 day 5 island caribbean tour. Total... See more

Company replied


Company details

  1. Travel & Vacation

Information provided by various external sources

eShores specialise in luxury tailor-made and multi centre holidays. Any destination and itinerary possible - best prices guaranteed!


Contact info

  • Manchester Road 818, OL11 3AW, Rochdale, United Kingdom

  • eshores.co.uk

4.9

Excellent

TrustScore 5 out of 5

824 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(824)

232 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

3rd holiday booked

Just booked by third holiday with eshores. Always a personal service from a friendly knowledgeable team. My first 2 holidays with Laura which were fantastic and this time with Anna. Nothing to much trouble. It makes booking a holiday so easy when you need something that can't be booked as a standard package holiday. It's too daunting trying to book interconnecting flights, ferries,transfers. And hotels. They do it with ease.
They will always be my first choice.
Happy Holidays!

23 March 2026
Unprompted review
eShores logo

Reply from eShores

Hi Lance, thanks for your review and your kind words about your experience booking with us. We're pleased to hear you found Laura and Anna so helpful, and that you've had such great trips with us. We'll look forward to helping you with many more adventure. The eShores Team

Rated 5 out of 5 stars

Singapore & Bali & Thailand

Andy at Eshores has been fantastic. I came across eshore online and once Andy had spoke to me, he was very supportive and gave me loads of information. All the bookings and hotels andy found has been perfect, I couldnt fault them at all. Very good service from Andy and I am happy to say he has now planned my 3rd holiday when I normally do them myself. Thank you so much for all you have done

6 March 2026
Unprompted review
eShores logo

Reply from eShores

Hi Rosie, thank you for your kind review. We're pleased to hear you found Andy so helpful and that you have had 3 great trips with us. We'll look forward to helping you with holiday number 4. Thanks again, the eShores Team

Rated 5 out of 5 stars

Pamela and Simon Radley’s trip to Singapore and Thailand

Thanks to Chris for arranging our fabulous holiday. Everything went really smoothly and the transfers were totally stress free. All the hotels advised and booked for us were perfect.
Thank you also for the pre holiday advice and information. We will definitely contact you again in the future.

18 February 2026
Unprompted review
eShores logo

Reply from eShores

Hi Simon, thank you for your review, we're pleased to hear Chris arranged such a great holiday. We will look forward to helping with your next adventure. The eShores Team

Rated 5 out of 5 stars

Fabulous holiday and fantastic service

Nick at eShores organised every aspect of our trip to Thailand and Hong Kong. All flights, hotels and transfers were booked and we couldn't fault any of it as it all went so smoothly. The conflict in the middle East started whilst we were away and after some discussion with Nick, we were booked on alternative flights, our additional accommodation was arranged in the same hotel without us needing to worry. We had two extra nights in Hong Kong but could relax knowing that everything had been dealt with. We cannot praise eShores enough, especially Nick, and would recommend anyone thinking of travelling abroad to use their services.

12 March 2026
Unprompted review
eShores logo

Reply from eShores

Hi Ian, thank you for your kind review. We're pleased you had a great time, and we were able to assist and reassure you, when you were effected by the issues in the Middle East. We hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Thailand trip

Andy worked hard to create a perfect itinerary for us. The flights, transfers and hotels were absolutely spot on.

28 February 2026
Unprompted review
eShores logo

Reply from eShores

Hi Hannah, thank you for your review. We're pleased you were happy wit everything Andy did. The eShores Team

Rated 5 out of 5 stars

Fabulous holiday

We had an amazing holiday, thanks to Andy at EShores for putting it all together for us , we have used this company before and they are just great , the holiday went so smoothly, with not one hiccup at all , we wouldn’t use anyone else

22 February 2026
Unprompted review
eShores logo

Reply from eShores

Hi Linda, thank you for kind review. We're pleased to hear Andy was able to assist in arranging a great holiday, and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Chris helped us build the perfect trip :)

Chris helped us build the perfect holiday for our little family! His advice was so accurate, especially with me being apprehensive travelling long haul with an 18month old. We did Singapore, and Chiang Mai and Khao Lak in Thailand - the flights and transfers were so smooth, and all recommended accommodations were great too. We booked our honeymoon with Eshores in 2024 and had a similar experience (with Michelle)
I would highly recommend booking multi destination trips with Eshores, they are great at what they do!

14 March 2026
Unprompted review
eShores logo

Reply from eShores

Hi Sowmya, thank you for your lovely review and kind comments about your holidays with us. We're pleased you had such a great time in Thailand and hope we can help with your next holiday plans. The eShores Team

Rated 5 out of 5 stars

Vietnam in 2 Weeks: Flawless North-to-South Magic – Thanks to Andy!

Just back from an amazing 2-week trip to Vietnam—and it was flawless from start to finish. Huge thanks to Andy for the spot-on itinerary that balanced culture, food, relaxation, and zero hassle.
We kicked off in Hanoi, soaking up the chaotic charm of the Old Quarter with its buzzing streets, incredible street food (pho and bun cha for pennies), Hoan Kiem Lake, and legendary egg coffee.
Next, we flew to Hoi An (smooth transfers via Da Nang). This UNESCO gem was pure magic—lantern-lit nights, cycling through rice paddies, beach time, and mouthwatering cao lau. Best part: had two custom suits made by talented tailors for next to nothing—great quality, perfect fit, and ridiculously affordable.
We wrapped up in Ho Chi Minh City, hitting the War Remnants Museum, Notre Dame Cathedral, and the lively Ben Thanh Market—plus epic street food and nightlife.
All domestic flights and transfers worked perfectly—no delays, no stress. Value for money was unbeatable: incredible meals, charming stays, and experiences (like those suits!) at bargain prices. Vietnam in 2026 is still one of the best deals out there.
If you're planning a trip, go for it—thanks again to Andy for making it seamless. Highly recommend!

28 February 2026
Unprompted review
eShores logo

Reply from eShores

Hi Timothy, thank you for sharing your experience and all your kind words. We're pleased to hear you had such a great time in Vietnam and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Excellent Service from beginning to end

From the very first time that we contacted Nick at eshores, we had nothing but professional and friendly service. Although we knew that we wanted to go to the Philippines, as this was our first time going there, we were unsure of where to visit. Nick listened to our needs and put together a superb itinerary, ensuring that we saw a variety of different places and by so doing experienced many different things.
On arrival at our first resort, we were welcomed by a typhoon which meant that all ferries, activities etc were postponed. As soon as Nick was informed by the ferry company that our ferry was cancelled, he contacted me and sorted everything including accomodation and travel. Later on in the holiday, he also solved a small issue with a hotel which was undergoing refurbishment.
Throughout the entire planning and holiday, our service from eshores was both professional and friendly. All our needs were considered and taken on board and nothing was too 'small'.
We will certainly be using this company again and strongly recommend them if you require personal and efficient service at a competitive price.

1 March 2026
Unprompted review
eShores logo

Reply from eShores

Hi Janet, thank you for your lovely review and sharing your experience. We're pleased you had a great time in the Philippines and that you found Nick so helpful arranging the trip and the support you got whilst you were away. We hope we can help with your next holiday plans. The eShores Team

Rated 5 out of 5 stars

A big thanks to Eshores

A big thanks to Andy at Eshores, for all his hard work plannng our holiday to Austraila, booking flights and hotels that we requested, it all worked like a dream.

The only down side of the complete holiday was getting stuck in Dubia with all the middel east tension, on the way home, First flight cancelled as we were boarding to fly back to UK. Andy came to the rescue and rebooked us another flight back to the UK, ok it was into a different airport, but It at least we would get back to the UK.
It worked perfectly and we got back safe and sound, when many others are still stuck in Dubia.
Great work, and comms, Many thanks to Andy and the Eshores team.

4 March 2026
Unprompted review
eShores logo

Reply from eShores

Hi Mike, thank you for your review and kind words about Andy and the team. We're pleased you had a great time in Australia and we were able to assist getting you home. The eShores Team

Rated 5 out of 5 stars

Vietnam Holiday Review

The holiday was extremely well planned from start to finish.
All our taxi transfers turned up on time and it was really helpful to receive a text from them just prior to picking us up.
The location of the hotels in each of our destinations was very good, allowing us to walk to the city centre and other local attractions.
The flights, both international and domestic, were particularly well chosen and allowed ample time between connections.

14 February 2026
Unprompted review
eShores logo

Reply from eShores

Hi Maria, thanks for your kind review and feedback. We're pleased you had such a great time and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Wonderful holiday to Singapore and Perth booked by Dave Felton. Amazing as always!

We have just returned from an amazing holiday to Singapore and Perth, organised by Dave Felton. As always, Dave put together a fabulous itinerary for us with top notch hotels and excellent flights. We had 4 nights in Singapore, which gave us ample time to explore the sights and stayed in an amazing hotel - The Village Albert Court which is perfectly situated for exploring, with everything within walking distance. We then flew to Perth for 9 nights - and once again, Dave got us a great deal staying at an outstandingly beautiful 5 star hotel - the Parmelia Hilton. So much to do on our doorsteps, with easy access to the local metro stop and the CBD. Dave always goes over and above the call of duty to find us an excellent holiday and it's always so reasonably priced - with great flight times (nothing too early in the morning!!). Thanks again Dave. We will be booking again soon with you. I can't recommend this wonderful company enough. We have been booking with Dave for over 10 years now and wouldn't look elsewhere.

7 February 2026
Unprompted review
eShores logo

Reply from eShores

Hi Christine, thank you for your lovely review and all your kind words about Dave. We're so pleased you had such a great time in Australia and look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Fantastic holiday tailored exactly to our needs

Chris listened to what we were looking for in our holiday in Singapore & Maldives providing options for us .There were a few issues with flight changes & hotels which we were all sorted swifly & professionally & we finished up with a fantastic experience.

12 February 2026
Unprompted review
eShores logo

Reply from eShores

Hi Debra, thank you for your kind review and pleased everything worked out and you had a great holiday. We hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

A big thank you to Andy from EShores…

A big thank you to Andy from EShores who arranged our recent holiday to Sri Lanka and the Maldives.

Andy arranged all flights, transportation, hotels and local guides in Sri Lanka with an itinerary tailored to our needs. Andy accommodated all our requests in a professional, friendly and timely manner and recommended elements we hadn’t considered.

We had a fantastic holiday and will certainly use EShores again for future travel arrangements.

16 January 2026
Unprompted review
eShores logo

Reply from eShores

Hi James, thank you for your review and kind words about Andy. We're pleased you had a great time in Sri Lanka and the Maldives, and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

3 weeks in Thailand traveling

My husband and I travelled in Thailand for 3 weeks in February. It was the best holiday we've ever had. It was well organised by e-shores, from travel tickets to airport transfers to hotels, back to airports or marinas, whichever was next on the itinerary. All we had to do was turn up at the reception with our suitcases. The itinerary was tailored to our needs after having a detailed telephone conversation with Nick, the e-shores agent and we told him about our interests and preferences. We will most definitely use e-shores again, and would highly recommend them to anybody who wants to travel. Thank you e-shores

1 February 2026
Unprompted review
eShores logo

Reply from eShores

Hi Susan, thank you for your review and all your kind words about your experience. It's great to hear how much your enjoyed your Thailand holiday and we will look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

A truthful account of the holiday booking experience

I have been booking holidays with Mr.Chris Eaves from eShores for the last five or so years.
I have found Chris to be knowledgeable patient and helpful.His advice has proven to be very useful on more than one occasion. Aside from his professionalism he is a very personable and friendly individual and booking a holiday now is just like giving an old friend a call. I would wholeheartedly recommend eShores as a company and Chris Eaves is a great asset to them.

Sincerely
Paul Blackwell

26 February 2026
Unprompted review
eShores logo

Reply from eShores

Hi Paul, thank you for your review and sharing your experience of booking through us over the past few years. It's lovely to read all your kind words about Chris. Thanks again, the eShores Team

Rated 5 out of 5 stars

Very helpful

I have used Eshores for a couple of trips now and I’ve found them to be very helpful. Nick has always listened to what I have asked for and together we work out the perfect itinerary. His advice is invaluable to me when planning where to stay etc. I am already in contact with him to discuss next years trip which I will be using Eshores to book.

5 February 2026
Unprompted review
eShores logo

Reply from eShores

Hi Lorraine, thank you for your kind review. We're pleased to hear how happy you have been with the service provided by Nick and we look forward to sending you away again soon on your next adventure. The eShores Team

Rated 5 out of 5 stars

New Zealand January 2026

This was our second holiday booked via Michelle at e-shores. We went to New Zealand north and south, with flights, ferries, trains and tours all booked for us in 2 different parties and despite it being high season , it all worked really well. Any minor glitches were quickly resolved and we had a great time. After 4 weeks one party went on to Fiji and Singapore- again accommodation and all transfers were of a good standard.

1 January 2026
Unprompted review
eShores logo

Reply from eShores

Hi SE, thank you for sharing your experience. We're pleased you were happy with everything and your trip to New Zealand went well. We hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Holiday delight

We have just come back from our 2 place holiday from New York and Barbados we booked online with ESHORES, our agent Nick chose our both hotels, flights and taxis door to door we had an amazing time everything went to plan I would like to thank Nick again for all the work he did for us I would recommend eshores to everyone thanks again HAPPY

3 February 2026
Unprompted review
eShores logo

Reply from eShores

Hi Brian, thank you for your kind review. We're pleased you had such a great time and were pleased with everything Nick did. The eShores Team

Rated 5 out of 5 stars

Caribbean holiday

Just back from a 2 week holiday in Antigua and Barbados. Our first time using eShores. From the initial enquiry Anna has been amazing. Everything with the hotels and transfers went smoothly. Anna even tracked us down to ensure we were aware of a flight change between the islands and rearranged transportation for us. We were grateful as it avoided hanging around the airport for 6 hours.
We’ll definitely use the again and would recommend the company.

5 February 2026
Unprompted review
eShores logo

Reply from eShores

Hi Mandi, thank you for your kind review. It's great to hear that you were pleased with all your arrangements for your Caribbean holiday and were happy with the support you received from Anna. The eShores Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look