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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people found the online platform simple to use and appreciated the ability to complete courses at their own pace. The courses are often described as thorough, easy to navigate, and well-designed, with practical and informative content that is easy to understand. However, some people encountered technical glitches with the website, such as redirects to "oops, not found" pages or issues with overlaid information. A few customers also noted inconsistencies in course content, including grammatical errors, misspellings, and audio that didn't always match the slides, making it difficult to follow.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the ease of understanding and... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the website's ease of use,... See more

Product

Clients share ambiguous opinions on the product. Some customers found the content good and relevant,... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise the staff for being experienced, clear... See more

Quality

Users describe ambiguous interactions with quality. Some customers found the courses thorough and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There were a few errors in the slides. Some were minor spelling errors, but others were issues where the 'button' to view additional information that should have presented over the top of the slide in... See more

Rated 4 out of 5 stars

course was set at a good pace - the narration differed from the text on some of the slides but nothing different in the message. there were also a a few spelling mistakes on the slide about medical e... See more

Rated 4 out of 5 stars

After completing a module or quiz, the site would often redirect to an "oops, not found" page. It was annoying because it meant that I'd have to go back and find the course and find where I left off.

Rated 5 out of 5 stars

I needed to complete this training ASAP for work. The online platform made it simple to complete. The presentations, you can read at your own pace or use the narration, I found a valuable tool if I ne... See more


Company details

  1. Occupational Safety and Health
  2. Association or Organization
  3. Educational Institution

Written by the company

eSafetyFirst Canada has developed and deployed online training and assessment modules to meet and exceed safety standards for workers and employers.


Contact info

4.2

Great

TrustScore 4 out of 5

335 reviews

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Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

All-in-all, okay, could be better.

I liked the online option. I also liked the depth of information on some of the areas of training - it was good information, (although, not all the training material was as well thought out). All-in-all, it was okay - the negative comment below, when corrected, would make it much better.

The tests and training information really needs a good thorough spell checking... I got one answer wrong because the correct answer was incorrectly spelled! There were more that I noticed, but realized that it wasn't correctly edited for spelling. It gives the impression of sloppy work.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

The course is perfect for a busy learner

The course is self paced and is detailed. The quiz at the end allows you to recall material and learn from errors faster. It is at the correct pace and time for a busy learner like me too!!

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Great course

Great course! very informative and easy to set up for my team. Thanks again

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Great job

Great job. The price is unbeatable.
The assistance is very good.

16 September 2025
Unprompted review
Rated 4 out of 5 stars

course was set at a good pace

course was set at a good pace - the narration differed from the text on some of the slides but nothing different in the message. there were also a a few spelling mistakes on the slide about medical emergencies - "fibbers" instead of fibers.

15 September 2025
Unprompted review
Rated 4 out of 5 stars

Course was well explained

Course was well explained
One thing that is quite nice, is that you have a fast forward option
The company was bought out of a different division and I have done these courses 3 times in last 2 months

11 September 2025
Unprompted review
Rated 5 out of 5 stars

hazmat ab

The interface is intuitive and easy to navigate. I’d like the option to print a copy so I can keep it on my desk for quick reference. When answering questions—whether correctly or incorrectly—an explanation should always be provided, clarifying the correct answer. Immediate feedback is valuable and helps reinforce understanding.

12 September 2025
Unprompted review
Rated 3 out of 5 stars

Bad audio tracks

Overall it was a good experience due to how simplistic it was but some of the videos audio was not good and it was messed up and it sounded like there was other noises going on and I made sure that it wasn't anything on my end and it kept doing it for a few of the videos which made it hard to focus on what they were saying as well. Some of the audio played at the same time. What I mean is two of the text boxes were being read at the same time and so you had to pretty much read it yourself rather than listening

6 September 2025
Unprompted review
Rated 4 out of 5 stars

The course was very easy to follow

The course was very easy to follow. I would like to be able to change the speed of the audio in the videos. I found that the slow paced voice made each video take much longer than it would take to just read on your own.

11 September 2025
Unprompted review

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