Erie fixed our garage roof and finally it is safe and dry again. They also fixed a joist or two that I didn't even realize were broken! The roof had a few holes in it after, I don't honestly... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Across the United States, Erie Home is a leading home improvement and replacement contractor representing decades of experience while providing investment grade improvement solutions, direct to the homeowner. Lifetime warranty offerings and convenient, in-home financing options ensure that every homeowner we work with gets the most value for their investment. We're committed to providing an overall great customer experience making a project completed by us, your easiest home improvement project ever. Erie Home is proud to maintain high consumer ratings with Trust Pilot, Google, BBB, Guild Quality and listed as one of America’s Top 100 Roofing Contractors. Choose Erie Home for your next home improvement project and experience the difference for yourself. Our highly dedicated team is here to help you make your dream home a reality. Erie Home is also listed with Inc. 5000 as one of America’s fastest growing companies as well as a leading brand with the industry’s most widely used source, Qualified Remodeler.
Contact info
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Complete explanation of materials with…
Complete explanation of materials with samples. Easy financing. Job completed on time, left my yard cleaner than when they arrived. Like they were never there, except for a beautiful new roof.

Reply from Erie Home
Top Notch
The quality of roofing material is top notch. Had great communication with the sales rep and installers from beginning until the end. Highly recommend Erie Home.

Reply from Erie Home
Love our metal roof
Great process from begging to end. The sales team that came out walked our whole roof and covered every area of all our attics. They were the only contractor to do so of all the quotes we received. The installation team had our old roof off and the new one installed in 1.5 days! They did a great job keeping the site clean and us informed with the progress. We love our new metal roof and highly recommend Erie Home.

Reply from Erie Home
The crew showed up on time.
The crew showed up on time.
They were very respectful of our property. They cleaned up so well when they finished the job. They checked for nails at least three times.
The roof looks beautiful. It seems to be
high quality material They used.
I think the price is a bit too expensive, but I also am a believer that you get what you pay for. I would definitely recommend Erie roofing if you want top quality materials and workmanship.

Reply from Erie Home
I got my Roff done in a perfect time
I got my Roff done in a perfect time, the guys came early and they worked until the sun is out, I am so happy with the work and very clean . What can I said, looks beautiful very, very neat . I recommend in a heartbeat due to you’ll be very pleased!
Respectfully,
JC Cruz

Reply from Erie Home
Very nice experience they were all very…
Very nice experience they were all very knowledgeable about the products explained everything clearly The work was done on a timely manner and clean up was done efficiently. Would recommend them

Reply from Erie Home
Overall
Overall, it was a pleasant experience. Hard working employees & quality work. Love the 30yr warranty! Top of the line materials is what sold me on Erie home roofing. Financing was easy too! I love my new roof!

Reply from Erie Home
True five star Service came at 7 AM and…
True five star Service came at 7 AM and had the roof on by 2 PM. Did a wonderful job and cleaned up. Couldn’t have asked for a better company would do it over again.

Reply from Erie Home
Very professional company
Excellent presentation by the vendors, great communication all around, and the roofers were amazing. The site foreman answered all our questions. I would definitely recommend Erie Home. Very easy to work with!

Reply from Erie Home
Erie Home was so easy to work with
Erie Home was so easy to work with. From Gage coming to my home and explaining everything involved with getting a new roof. There was no pressure. Then Matt taking over and getting me scheduled. Installation was quick and efficient. So happy with how pretty my roof is.

Reply from Erie Home
They were very quick in finishing my…
They were very quick in finishing my roof they did a wonderful job and scheduling was extremely fast

Reply from Erie Home
Sales associate and the workers were…
Sales associate and the workers were very polite and professional

Reply from Erie Home
Good install crew
I have a two story house with a 45 degree roof. The install team roofed 95% of my house in one day after getting a late start because of rain. They kept a clean worksite, picking up much of the debris as they worked. The second day two men finished the details and cleaned up everything.
My only complaint is that the final price was about 10% higher than the verbal estimate.

Reply from Erie Home
Job completed in one day
Job completed in one day. Small home.
Good job cleaning up. Was told it was a level 4 roof. I went for the first estimate,
Should have shopped around. We love the roof, just seemed a little high $$ to me.
But satisfied with the job.

Reply from Erie Home
We are satisfied home owners
From the beginning salesman to the end of job task everyone was professional made me feel a sense of trust and comfort that we have the right people to get the job done.The roof and gutters looked outstanding. Thank you so much Erie home

Reply from Erie Home
Very Impressive Work With A Commitment to Communication
We were very impressed by the work done by Erie. From the very beginning everything was explained clearly and were shown the high quality of the materials that would be used for our new roof. The communication during the whole process was exemplary. The team was able to deliver the materials and complete a full tear down and installation within 1 day! The new gutters were completed the following day. Erie Home far exceeded my expectations!

Reply from Erie Home
They work was completed on one day
They work was completed on one day, and clean up was very good.

Reply from Erie Home
Elder Abuse!
RUN! Our family discovered that our 80 year old grandma was signed into a home‑improvement loan for 88k with a 10k fee and fully maturing at $182,000 for a roof replacement of her 1400 sq ft. home and double car garage. Quotes for the same work have come in for 16k-19k range. The work was not permitted nor complete although a certificate of completion was provided. Also security footage shows their salesman laying on this elderly and vulnerable woman's floor, he also requested all of her bills so that he could review to qualify her for financing... The legal and risk team justifies this behavior and has offered no solution to resolve this matter.
This situation involves Erie Homes/Erie Construction, LLC
If you experience the same, please report this to adult protective services. This is a crime!

Reply from Erie Home
We love the looks of our new roof
We love the looks of our new roof. The installer did a great job with the roof and the clean up after the job was done.

Reply from Erie Home
Said they’d be here at 7:30 AM
Said they’d be here at 7:30 AM, right on time, started work immediately, very respectful kept the yard clean as they worked. My roof looks amazing. Their cleanup was super , never knew they were here and they follow up with you to make sure that you’re pleased.

Reply from Erie Home
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







