Epione Medical Services Reviews 

11
•
TrustScore 3.5 out of 5

3.4

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Company details

  1. Medical Equipment Supplier

Written by the company

Epione provide high quality event, production and site first aid and medical cover. Alongside online sales of a full range of first aid and pre hospital equipment and consumables.


Contact info

3.4

Average

TrustScore 3.5 out of 5

11 reviews

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1-star

No recent history of asking for reviews

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3.4

All reviews

(11)

1 review in the last 12 months

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Rated 1 out of 5 stars

Epione Medical are a

Epione Medical are a
strange company here in Denmark, they also sell medicine but contact is completely impossible, when you call they pick up the phone and hang up again, when you write to them via email there is no answer, have tried twice . Remember, satisfied customers lead to more sales.

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Avoid scammers

Purchased expensive item from them, its not arrived an these scammers are impossible to contact, emails are returned and mailbox is ful

6 January 2023
Unprompted review
Rated 1 out of 5 stars

Do not purchase from this company

Do not purchase from this company. They will fail to deliver. You will be unable to contact anyone, straight to answer machine. You cannot leave message as full. Will ignore contact via email. I am now in dispute with company through my bank and still considering to start small claims process

8 September 2022
Unprompted review
Rated 1 out of 5 stars

Worst company ever,

Worst company ever,

I ordered equipment 2 weeks ago and it never arrived. There phone is disconnected and they don't respond to emails.

Do not use them

21 June 2022
Unprompted review
Rated 1 out of 5 stars

Placed an order payment taken and order…

Placed an order payment taken and order confirmed never received my order. Tried numerous times to contact by various methods no reply to anything. Now the mailbox is full so cant even leave any message. Terrible service wouldnt recommend at all.

23 May 2022
Unprompted review
Rated 1 out of 5 stars

I placed an order on 19 august but…

I placed an order on 19 august but nothing received till now i dont think they are geniune company i report it to the company house and yo the police as a scam company in the uk because they don’t pick up phones they didn’t reply to emails and they didn’t send the my order

4 September 2021
Unprompted review
Rated 1 out of 5 stars

BAD CUSTOMER SERVICE!

I ordered some medical equipment which was very expensive, they failed to deliver the equipment and ignored all emails and messages left on their answer machine.
VERY POOR SERVICE!
WOULD NOT RECOMMEND!

25 August 2021
Unprompted review
Epione Medical Services logo

Reply from Epione Medical Services

Good Morning Andy,
Thank you for your review.
We will apologise and accept that communication from us could have been quicker. However we wouldnot go as far as to say you were ignored.

The discount code you used was for community sports teams and not handed out publicly - this is a subsidised discount for which you did.not qualify. We were however looking to process the order.

In light of your concerns for our customer service we have fully refunded your purchase.

Again we apologise for any delay in reply and wish you a pleasant day.

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