I appreciate the quality of many of the close out items I buy as they are the 'blank canvas' to my artistic creations. I wish that Epic would pack the clothing items in trash bags to minimize the d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We placed an order of volleyballs as a gift for our first time boys team. We wanted to give them a good ball that wasn’t overly expensive but that they could use to practice until the next season.... See more
Company replied
Exactly what I order and arrived before the estimated delivery date shipping out of Kansas City, if I recall correctly. Mileage may vary, but this was my second straight purchase of baseball pants (Ch... See more
Company replied
My school's room has been broken since last school year and I was determined to get a new one. Since they are old, I thought I was going to have a hard time finding one. With the help of my custodia... See more
Company replied
Company details
- Sporting Goods Store
- Activewear Store
- Printed Clothing Store
- Soccer Store
- Sportswear Store
- Work Clothes Store
Written by the company
Epic savings. Epic Wins. Epic sports gear, activewear, and closeouts
Contact info
9750 East 53rd Street North, 67226, Bel Aire, United States
- epicsports.com
4.5
Excellent
6K reviews
Replied to 81% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Missing shirts made right
I ordered 7 shirts, when I received my order 2 shirts were missing. I emailed Epic Sports and they sent out the 2 shirts either that day or the next and I received them a few days later. I understand things happen, but they corrected the problem immediately.
10 March 2026
Unprompted review
Reply from Epic Sports
Thank you for sharing your experience. We're glad we could solve the issue quickly!
It was easy to order and the delivery…
It was easy to order and the delivery was quick!
23 March 2026
Unprompted review
Reply from Epic Sports
Thank you for your review!
When there was a change to my order due…
When there was a change to my order due to availability I was notified quickly so that adjustments could be made and maintained my delivery date. That was a game changer for me. Other companies I have used sent me incomplete orders then I had to make changes that caused delays.
30 March 2026
Unprompted review
Reply from Epic Sports
Thank you for your review! Looking out for order emails helps avoid delays for our customers.
Reply from Epic Sports
Thank you for your review!
Reply from Epic Sports
Thank you for your review!
Reply from Epic Sports
Thank you for your review!
Bartlett High School Experience
We were given up to date notifications. Delivery still came within a good time frame even after the delay. Prices were great. Would absolutely recommend.
2 April 2026
Unprompted review
Reply from Epic Sports
Thank you for your review!
Reply from Epic Sports
Thank you for your review!
Reply from Epic Sports
Thank you for your review!
Received item earlier than expected.
Received item earlier than expected.
8 April 2026
Unprompted review
Reply from Epic Sports
Thank you for your review!
The affordability of the pants was…
The affordability of the pants was terrific. It does take a rather lengthy time to complete to the delivery process. If you could quicken the shipping time, it would be perfect overall.
21 March 2026
Unprompted review
Reply from Epic Sports
Thank you for your review!
Good products at good prices
Good products at good prices. I wish delivery was a bit quicker but it's not bad. It just requires planning on my part.
6 April 2026
Unprompted review
Reply from Epic Sports
Thank you for your review!
Website Errors. Shipping Error. Poor Customer Service. Dishonest.
Their website crashed multiple times while I was placing an order. They end up sending 2 orders instead of one. So I return the extra product within their 10 day return window, pay $32 for shipping to return the product they made an error on. They flat out lied and said I sent it outside the window of their return policy. I have the charge and receipt to prove it was within the window. Very disappointing customer service and execution on their part. Do NOT recommend!
30 March 2026
Unprompted review
Reply from Epic Sports
Adam, I'm sorry for the confusion! Customer service replied with: No worries! We will process your return when it arrives. Credit will be issued to your original payment. Please allow up to 2-10 days for the credit to post to your bank.
great prices fast delivery
7 April 2026
Unprompted review
Reply from Epic Sports
Thank you for your review!
Thank you!
Great selection
Good value
Quick delivery
Good quality items
10 March 2026
Unprompted review
Reply from Epic Sports
Thank you for your review!
Reply from Epic Sports
Thank you for your review!
Easy to shop and very helpful staff
6 April 2026
Unprompted review
Reply from Epic Sports
Thank you for your review!
Poor customer service
Poor customer service, do not stand by the items they sell when they are defective. Impossible to communicate with them.
6 April 2026
Unprompted review
Reply from Epic Sports
I understand emailing isn't as quick as one would like. The vendor requires us to get a photo of the defective product in order to investigate. They won't approve on our word. Customer service asked if you could send a photo of the air valve. Once they receive it, they can submit it to the vendor to either get a replacement or refund for you. Please let them know which you prefer when you send the photo.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.