Flo is honestly the best , the quality of the shoes are insane , always bringing out different designs , the auctions on live are insane and always so welcoming and warming , there are styles and size... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered shoes 3 weeks ago and they still haven’t arrived, was finally told they’re on pre order even though this is not mentioned on the website, tried to contact countless times to find out when thes... See more
Ordered shoes on pre order for delivery in February. Sent numerous emails Chasing as absolutely nothing received from them in regards to updates! Finally had enough and asked for a refund as the ev... See more
I honestly couldn’t be happier with my experience with Envy! From the moment I placed my order, everything was seamless. The delivery was incredibly quick, and my shoes arrived well packaged and... See more
Company details
Written by the company
The online destination for women's footwear, for heels, ankle boots, thigh high boots & more. 15% off when you sign up to our newsletter
Contact info
United Kingdom
- hello@envyshoesuk.com
- envyshoesuk.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely love the shoes better than…
Absolutely love the shoes better than the picture fast and efficient service
Totally fabulous
Thank you

Reply from Envy Shoes
£8 less in refund as shoes did not fit…
£8 less in refund as shoes did not fit the buyer that’s a lot of money 😬

Reply from Envy Shoes
Delivered on time
Ordered lunch time and the shoes were delivered the next day. I was well informed on the delivery time .

Reply from Envy Shoes
Missing parcel, no reply from Envy
Ordered evening heels for my wedding and paid for next day delivery. Order did not arrive. EVRI is the delivery service and have clearly lost the parcel as shoes should have been here 4 working days ago. Have contacted Envy Shoes 3 times and received no reply. Wedding is in 5 days and will have no shoes…

Reply from Envy Shoes
Faulty shoes
Some of the diamonds on the shoe were already off and that was disappointing to see as the shoes did not look brand new

Reply from Envy Shoes
Lovely shoes for my daughters Prom
Lovely shoes for my daughters Prom. She is really pleased with them.

Reply from Envy Shoes
Heel Saga-Why you shouldn’t order here
1) Accidentally ordered the wrong told them within good time, they said they have updated and the new size will come.
2) It came to me in the wrong size, so returned it and all of a sudden the product was sold out..they asked me to pick another one
3) I pick the same in a different colour apparently in the seconds they replied it was sold out so after browsing I picked another set of heels that look very similar to the original pair and they it was in stock.
4) Order comes and it’s someone else’s order. The package had my address inside was flats that weren’t even my size and someone else’s receipt and address.
5) Told them they made me organise a collection which I did it was collected they asked for proof 5 times I kept sending it. These were supposed to arrive end of April and till this very day I haven’t got my heels or a refund. I keep getting an apology and asked for the collection receipt which I’ve seen multiple now.
This was my first time ordering from them they had beautiful heels I wanted to try but the experience has been so bad and considering I still don’t have my order is appalling. Don’t shop here guys the customer service cones lovely at first but as you can see that’s where it ends too. Very very disappointing

Reply from Envy Shoes
Shoes were better than anticipated and…
Shoes were better than anticipated and the delivery was quick

Reply from Envy Shoes
package came really fast!
package came really fast!
and the shoes are gorgeous and good quality!
they match my birthday dress perfectly and cant wait to wear them!!

Reply from Envy Shoes
To start with have me the wrong order…
To start with have me the wrong order with broken pieces on the shoe and when they finally sent the right order the same issue again with broken pieces and heel broke within an hour of me wearing them. DO NOT ORDER

Reply from Envy Shoes
I got a pair of boots and the zip split…
I got a pair of boots and the zip split and couldn’t wear them

Reply from Envy Shoes
Guys don’t even bother honestly
Guys don’t even bother honestly, the only good thing I can say is it came quick , that’s probs cuz I’m based in the uk or was just fortunate lol …. apart from that, they be catfishing their stuff it looks nothing like the picture, the quality of the shoes is horrible looks so worn out and imagine i just bought it, guys the reviews don’t lie , don’t know why my dumbass didn’t check. Luckily it was only £30 but still. Save your coins people and go to the mall to get your flippin heels gotdamn it , because their better then these flippin ones. I should’ve knew there was suttin fishy with this website they do all these stupid coupon codes, that when you use it it never works, don’t fall for it people, they just want you to spend your money. Don’t waste it WARNINGGGGG!!!. NEVER AGAIN. LOL All those followers on instagram Have to be fake Cause ain’t no wayyyyyyy , they have us fooled, You can always buy Fake followers , don’t Fall for it , RUN AWAY FROM THIS SITE IMMEDIATELY!!!
OH YEAH THEIR COMMUNICATION IS HORRIBLE , YUCK!

Reply from Envy Shoes
Delivered like ordered and expected,
Delivered like ordered and expected,
unexpected quick delivery.

Reply from Envy Shoes
Shipping is horrible & Boots Look Different
The boots look different from the picture on the website. Shipping and delivery took 2 weeks.

Reply from Envy Shoes
Won’t order again
I ordered my shoes on 1/17 and paid extra for expedited shipping and have yet to receive my shoes. The package is showing in Ohio pending a clearance event, I reached out to customer service and was told it’s out of their control. If you are in the US reconsider your order. This was my first and last time ordering with envy.

Reply from Envy Shoes
DO NOT RECOMMEND-OVER 1 MONTH NO ORDER
If I could give 0 stars I would!!! Placed my order on 23rd December 2022 today is the 25th January 2023 over a month and still haven’t received my order. I contacted customer services and their resolution or lack there of was absolutely shocking I was advised to wait 28 days to see if the courier manages to find the item which the courier confirmed they lost instead of rightfully offering a refund or replacement and managing the courier company with regards to the claim after doing so as most companies do they instead make this the customers problem, from the reviews I have read I am not the only one who has had issues like this, I also paid for next day delivery and was not refunded for this even though this was a service I clearly did not receive. Daylight robbery in my opinion. Won’t be ordering again and I do NOT recommend.

Reply from Envy Shoes
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






