Envy Shoes Reviews 

1,382
TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

Flo is honestly the best , the quality of the shoes are insane , always bringing out different designs , the auctions on live are insane and always so welcoming and warming , there are styles and size... See more

Rated 1 out of 5 stars

Ordered shoes 3 weeks ago and they still haven’t arrived, was finally told they’re on pre order even though this is not mentioned on the website, tried to contact countless times to find out when thes... See more

Rated 1 out of 5 stars

Ordered shoes on pre order for delivery in February. Sent numerous emails Chasing as absolutely nothing received from them in regards to updates! Finally had enough and asked for a refund as the ev... See more

Rated 5 out of 5 stars

I honestly couldn’t be happier with my experience with Envy! From the moment I placed my order, everything was seamless. The delivery was incredibly quick, and my shoes arrived well packaged and... See more

Company details

  1. Shoe Store

Written by the company

The online destination for women's footwear, for heels, ankle boots, thigh high boots & more. 15% off when you sign up to our newsletter


Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

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Hasn’t replied to negative reviews

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2.9

All reviews

(1,382)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Flo is honestly the best

Flo is honestly the best , the quality of the shoes are insane , always bringing out different designs , the auctions on live are insane and always so welcoming and warming , there are styles and sizes for everyone advocating for different people and thier taste , fast shipping and overall a great experience - Courtney O’Sullivan ( Courtney.osullivan2)

29 July 2026
Unprompted review
Rated 5 out of 5 stars

I honestly couldn’t be happier with my…

I honestly couldn’t be happier with my experience with Envy! From the moment I placed my order, everything was seamless. The delivery was incredibly quick, and my shoes arrived well packaged and in perfect condition.

The quality exceeded my expectations – you can immediately tell they’re made with care and attention to detail. They’re unbelievably comfortable, even after wearing them for hours, and the design is absolutely spot on. They’re stylish, modern, and I’ve already had so many compliments when wearing them.

What really impressed me is the value for money. It’s not often you find shoes that combine premium quality, outstanding comfort, and fantastic design at such a reasonable price. Every part of the experience, from ordering to unboxing to wearing them, has been first class.

I wouldn’t hesitate to recommend Envy to anyone looking for great-looking, comfortable shoes backed by excellent service. I’ll definitely be ordering again, and Envy has gained a loyal customer!

12 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely Disgusting Service

Absolutely Disgusting Service! Ordered shoes, money taken ….. still no shoes ! Apparently they’re on pre order?????????? Really? At no point was this said when ordering, can’t get hold of anyone. Please don’t waste your money on this company

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Ordered shoes 3 weeks ago and they…

Ordered shoes 3 weeks ago and they still haven’t arrived, was finally told they’re on pre order even though this is not mentioned on the website, tried to contact countless times to find out when these are due in just to be ignored. Quick to take money but can’t reply!

27 April 2026
Unprompted review
Rated 1 out of 5 stars

I cant even talk about the shoes yet

So I cant talk about the shoes yet, because they still didnt arrive. Paid extra for premium shipping 1-2 working days. I ordered 3 weeks ago. Wanted to wear them to prom, unfortunatly prom was a week ago. Not sure what to do now 50 bucks just for shipping. 30 to envy shoes, but hey guess what I had to pay 20€ uptop for zoll (dont know the english word, its german). Yeah gonna ask for my money back when the shoes arrive. Maybe sending them back depending how the shoes arrive. Im pissed

23 March 2026
Rated 1 out of 5 stars

AVOID

Ordered shoes on pre order for delivery in February. Sent numerous emails
Chasing as absolutely nothing received from them in regards to updates! Finally had enough and asked for a refund as the even I ordered the shoes for had passed and then received an email
Saying they had been dispatched! Received my parcel
On Saturday 28th March (over 6 weeks after ordering!) Don’t even want the shoes anymore but can’t even be bothered sending them back as given the service received I doubt I’d ever receive a refund! Shoes are ordered from Envy but branding on shoe says Chic!

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Scam?

Ordered some shoes on the 13th October that were for pre-order, shipping mid November. I contacted them in December asking for a refund and cancellation as I had still not received my order or sent any follow up and was told that they were still on pre-order and they did not cancel/ refund my order. It is now February and when I enter my order number and email on the chat it says “there is a problem finding your order”. Customer service is terrible.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company!!

Do not buy from this company!!! Payed for boots over a month ago and still not received them!!! Sent numerous emails all ignored then got one reply saying they will be delivered mid November… still nothing !! Terrible customer service!

22 November 2025
Unprompted review
Rated 3 out of 5 stars

Not great

Order no 90595 ordered boots on 6th October and still haven’t received them. I’ve had no communication ans when I go on to the website it says order unfulfilled yet the money has been taken

5 October 2025
Unprompted review
Rated 1 out of 5 stars

Envyours

I got shoes after about 3 or 4 weeks but they are not the shoes I ordered. I have emailed several times. I want the shoes I ordered or a refund,

9 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM WEBSITE - Fake Fake Fake

DO NOT BUY FROM THIS WEBSITE OR COMPANY!!!!!!!!

The show i purchase was not of the style or shoes i ordered. It had stick on silver sequins that was pulling off. The website does not have any contact details to contact Envy Yours in regards to the shoe.

OBVIOUSLY THIS SITE IS FAKE, Do not order!

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Poor communication

My parcel got left at my front door, I emailed the company twice before I got a reply - to which they just said for me to ask my neighbours if they took my parcel as it says delivered! This was 2 weeks ago I still am no further in an update in regards to my missing parcel and I’m down the 2 pairs of shoes I bought. Absolutely Awful definitely wouldn’t recommend!

18 August 2025
Rated 1 out of 5 stars

I ordered 2 pair of sandals on May 5th…

I ordered 2 pair of sandals on May 5th l just received them June 24th they were nothing like what l ordered l wish l could take a picture of the crap they sent me...DO NOT ORDER FROM THIS COMPANY...🚨🚨🚨🚨🛑🛑🛑🛑 l just think it's wrong for this company to pop up on your Facebook page post false advertisement ,take your money then disappear and you?
Can't get in contact with them.
Something really needs to be done about this.

23 June 2025
Unprompted review

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