I had a good experience with Enter CoLiving. While I ran into a couple of maintenance issues during my stay, the customer service team was great. Huge thanks to Analex for being so responsive and help... See more
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Coliving company based in Barcelona, Spain. Renting out rooms in completely furnished apartments with all conveniences included, and a community of international people with regular events 🛋.
Contact info
Poeta Cabanyes 14, 08004, Barcelona, Spain
- 936 06 79 53
- coliving@entercoliving.com
- entercoliving.com
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Replied to 32% of negative reviews
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Deposit not refunded and overall poor experience with Enter Coliving
I strongly advise anyone considering renting with this company to be very cautious.
According to my rental contract, the deposit should be returned within 30 days after signing the “finiquito.” I signed mine on July 3rd, and today it has been more than 70 days – yet I still haven’t received my deposit back. Despite multiple attempts to contact them, there has been no proper response.
Unfortunately, the deposit issue was not the only problem during my stay:
• Serious safety issue ignored: The façade of the building was falling onto the street. Firefighters had to intervene and even entered my room, but the company did not respond for over three weeks. During this time, they closed my shutters as a “solution,” leaving me without daylight for weeks.
• Pest problems: The apartment had recurring cockroach and rat infestations. While they sent pest control once for cockroaches, they never properly solved the issue, and I had to handle most of it myself.
• Lack of communication & accountability: Reaching the company in urgent situations was nearly impossible. Emails and calls often went unanswered.
Overall, this has been one of the worst rental experiences I have ever had. The combination of not returning the deposit (despite clear contract terms), ignoring serious safety hazards, and failing to maintain livable conditions shows a complete lack of professionalism and respect for tenants.
I hope this review helps future tenants make an informed decision before signing with this company.

Reply from Enter Coliving
I would advise everyone to be cautious…
I would advise everyone to be cautious when looking for a home through this platform. I left their apartment on April 30, 2025, and I am still waiting to receive my security deposit. Despite paying for support services in addition to rent and the deposit, it is extremely difficult to get in touch with the staff and receive any response. In our case, we were without hot water for days and without an oven for weeks.
All the positive reviews leave me skeptical. Every time you contact someone from their team for assistance, they later ask you to leave a positive review mentioning them. This seems like an internal evaluation mechanism, but these reviews are written “hot,” immediately after interaction. I would be curious to hear from other users about their experiences during the closing phase.
Beware of ENTER!
Beware of ENTER!
It’s been months and they still refuse to return my deposit. Their office, phone, and email are useless — no response at all. I have now been forced to take legal action just to get my own money back. This company is a disgrace and nothing but a scam
Do not rent from this organization
Do not rent from this organization! They don’t answer your questions quickly and they take months to pay your deposit back( I still don’t have it back 3 months later and don’t know if they will) They let you pay the most that possible and will change the rent.
pure scammers and a really dramatic…
pure scammers and a really dramatic company. I paid 850 deposit and only got 425 euros back. You are simply scammed as a tenant and if you say something about it you get useless excuses in response. Absolutely do not rent a room from this company. Also got mouses on my room and the co tenants are rude and digusting.
As you can see from their reaction, they do not respond to you in any way, even now that they are simply doing criminal things and unlawfully withholding and embezzling money. They draw up illegal contracts that do not comply with the law and are scamming you with this. they never respond to you in any way and are simply fooling you

Reply from Enter Coliving
DO NOT RENT FROM THIS COMPANY!
DO NOT RENT FROM THIS COMPANY!
False promises, dirty houses, no communication, no solutions... it is a huge mess at this company! Do not rent here, it f*cked up my stay in Barcelona. Find something at Badi, Idealista, Spotahome but AVOID THIS COMPANY !

Reply from Enter Coliving
AVOID THIS COMPANY
AVOID THIS COMPANY!
I had a horrible experience with this company... Please be very careful and don't rent here!
First of all, I was explicitly assured I would be living with two female roommates before I signed the contract. Upon arrival, I discovered there were 2 filthy guys living in the apartment. Another tenant in the same building experienced the same issue, she is now living with a 44 year old man....When I raised this with management, they refused to take responsibility and instead asked for proof—proof of what? Their own sales team’s misleading information?
Later I discovered that my roommates could unlock my private room with their digital key on the app! I did not know these people and felt completely unsafe in my own living space. AND MY KEY didn't work leaving me locked out of my room, forcing me to sleep on the couch... . Their response? Blame my phone instead of their faulty system.
Once they have your money, they STOP caring. I repeatedly contacted customer service, and they just forwarded my concerns to "management," which refused to take action.
Even after all these issues, they refused to refund my management fee, which supposedly covers "service costs." What service? I faced constant problems and had to beg for basic assistance.
This company does not care about tenants—once they have your payment, they will ignore your concerns and make zero effort to fix their mistakes. If you’re considering renting with them DON’T. There are far better, more professional options in Barcelona!!

Reply from Enter Coliving
Cleaning
Rafael is a nice guy, he cleans the apartment amazing, and he leaves the apartment spotless.

Reply from Enter Coliving
Everything good
Alex did a great job at helping me with the apartment! Really appreciate the work and trust.

Reply from Enter Coliving
highly recomended in santa madrona 27
highly recomended in santa madrona 27, a good place to stay and very accessive place!

Reply from Enter Coliving
Rafael helped me very well
Rafael helped me very well! He is always in for a small talk!

Reply from Enter Coliving
Great organization
Great organization. They were super accommodating, and made me feel taken care of. Thank you for helping me out Koen :)

Reply from Enter Coliving
Good
A bit overpriced for such apartments, but overall everything was good. Friendly staff, especially the cleaner Rafael, who always did an excellent job cleaning!

Reply from Enter Coliving
Great attention and everything was…
Great attention and everything was super helpful. Alex was really helpful and he helped me in every step!

Reply from Enter Coliving
The Perfect Example of How a Rental Company Should NOT Operate
My experience with Enter Coliving in Barcelona is the textbook example of how a rental company can fail at every level and repeatedly leave its tenants stranded. What started as a temporary housing solution quickly turned into a nightmare filled with poor communication, legally questionable practices, and disregard for tenants' rights.
The Two-Month Electricity Crisis: Total Chaos
From the first month, the problems began: severe power outages that lasted nearly two months. The power would cut out several times an hour without warning—even during simple tasks like cooking or doing laundry.
This meant:
Showering while the power goes out and suddenly being left without light in the bathroom.
The router needing five minutes to reconnect after each outage, making working from home impossible.
Cooking became a challenge because using multiple appliances at once caused immediate outages.
We repeatedly asked Enter Coliving for updates, but after a week of silence, they told us to "stop complaining" because they were "working on it." Three weeks later, there was still no solution. Only after we resumed pressing them and emphasizing our legal rights did they finally act. In the end, it took nearly two months before the issue was resolved.
Their compensation? A tiny rent reduction for one month. This was presented as a "favor," though Spanish tenancy laws obligated them to provide more substantial compensation. They violated four rental laws and still acted as if they were doing us a favor.
Contract Extension: An Attempted Eviction
As if the electricity crisis wasn’t enough, another disaster followed. A month before my contract ended, I requested a one-month extension and sent all the necessary details. Enter Coliving sent me a contract—but without the dates filled in.
I followed up four times by email and twice by phone, but received no response. To secure my extension, I signed the contract.
Ten days before my contract ended, I received this message:
"Sorry, we double-booked your room. You need to move out."
This happened two days before Christmas. I explained that I had signed a legally binding contract. Their response?
"There’s no date, so it’s invalid."
They tried to persuade me to leave without legal action. I hired a lawyer, who confirmed that the contract was valid. After we sent a legal letter, Enter Coliving admitted I had the right to stay.
A Pattern of Unprofessionalism
The problem with Enter Coliving isn’t an isolated mistake—it’s a pattern of mismanagement and tenant neglect:
No communication: We had to chase them constantly during both crises. Instead of taking responsibility, they told us to "stop complaining."
Lack of transparency: They sent incomplete contracts and tried to use their mistakes to disadvantage tenants.
No respect for legal rights: They only agreed to the contract extension after receiving a legal letter—something that shouldn’t have been necessary.
Previous Experience: A Repeat of Mistakes
This wasn’t my first issue with Enter Coliving. Last year, I signed my contract and paid in full. But four days before moving in, they informed me my room had been double-booked. They offered me an alternative for a month and promised I could move into my booked apartment afterward.
After a month, I moved in—but to a different room. I accepted to avoid hassle.
They also delayed my security deposit for weeks. After five weeks, I was told:
"We don’t have the money ready. It’ll be sent next week."
They didn’t keep that promise. I had to call multiple times before the refund arrived. And to top it all off, my brand-new €300 Samsonite suitcase was stolen from the shared hallway closet, which is suspicious considering I lived with housemates I trusted.
Conclusion: DO NOT RENT HERE
Enter Coliving sells luxury and comfort but delivers stress, uncertainty, and chaos. The pretty pictures on their website and their promises of a seamless coliving experience are nothing more than marketing hype. In reality, they treat tenants like numbers and avoid fulfilling legal obligations.
Avoid Enter Coliving if you want certainty and respect. There are far better coliving options in Barcelona where you won’t have to worry about being kicked out or living in constant frustration.

Reply from Enter Coliving
A very nice helpful employee named Alex…
A very nice helpful employee named Alex showed me around and informed me about the house. A very positive experience :)

Reply from Enter Coliving
The contact and booking process was…
The contact and booking process was incredibly quick and easy. Alex was amazing – he gave me a detailed tour of the available apartments via video chat, explained everything thoroughly, and answered all my questions.
Additionally, he was always available on WhatsApp and assisted me step by step with the booking process. Fantastic service and highly recommended!
A very good experience and a greet stay…
A very good experience and a greet stay in santa madrona 27, good communication and very good neightbors! Tjanks to Judith !
ENTER COLIVING: AVOID AT ALL COSTS
AVOID AT ALL COSTS: UNSAFE FOR WOMEN, UNPROFESSIONAL, AND NEGLIGENT
Enter Coliving is a disaster. They overcharge for poorly managed flats and fail to provide even basic safety or accountability.
Unsafe Living Conditions: My flatmate brought 2–3 men to live in his room, adding a second mattress to the floor. What was meant to be a flat for three people suddenly housed six, most of whom were complete strangers. These unverified tenants monopolized the bathroom (which had no locks), used the washing machine daily, and created an environment where I felt like a prisoner in my own home. I raised these concerns repeatedly, providing photo evidence and citing the rental contract, but management did nothing.
Negligence and Disregard: Management dismissed my safety concerns, refused to enforce their own rules, and offered an insulting 10% discount as “compensation.” To add insult to injury, they still have not returned my €880 deposit after more than two months.
Exploitation of International Clients: Enter exploits international tenants by charging premium prices for unsafe, overcrowded flats and banking on tenants’ unfamiliarity with local laws.
If you value safety, professionalism, or your sanity, avoid Enter Coliving at all costs. There are far better options in Barcelona.
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