Overall straightforward and intuitive booking process for my Marseille car hire but let down slightly in one area. The terms and conditions state that any driving license endorsements have to be highl... See more
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All fine except for trying to sell insurance when it was already provided by the car rental firm itself. Very much made to look like one won't be covered unless purchasing from Enjoy.
Company replied
It was a genuine discount as I had checked the company website beforehand and got slightly more discount with Groupon. Fairly easy to redeem and book. No hidden fees
Company replied
I had a failed payment whilst I had all information filled in correctly. I copied and pasted the same info and filled in again, and then it worked. Otherwise worked fine.
Company replied
Company details
Written by the company
EnjoyTravel.com is a global travel comparison platform that helps customers compare car hire, hotels, airport parking, airport lounges and travel extras in one convenient place. With a leading edge against other travel comparison brands, we focus on comparing the widest range of big brands and local ones too, offering the biggest choice and best prices. We enable you, our customer to search and compare prices, rental terms and key conditions from a wide network of trusted international and local providers, making it easy to compare options side by side and choose the best value for each trip. Our focus is on transparency and simplicity. We aim to clearly present pricing, inclusions, exclusions and important rental information upfront, so travellers can make informed decisions before they book. By bringing multiple suppliers together into one comparison experience, with a slick express payment checkout built using the latest technology, we help customers save time and money while increasing choice and flexibility. We support customers before, during and after travel, working closely with our partners to maintain high standards and resolve issues efficiently. Whether travelling for business or leisure, EnjoyTravel.com is designed to make comparing and booking travel straightforward, competitive and reliable worldwide.
Contact info
Borers Arms Road, RH10 3LH, Copthorne, United Kingdom
- 0330 165 9369
- hello@enjoytravel.com
- enjoytravel.com
4.4
Excellent
12K reviews
Asks customers to review
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Reply from EnjoyTravel.com
Destiny Okoebor,
We're delighted to hear that you found our car rental service easy and convenient to use. Thank you for sharing your positive feedback!
EnjoyTravel.com
Reply from EnjoyTravel.com
roberto calugi,
We're delighted to hear that you found our service simple to use and that the reservation process was quick. Thank you for your positive feedback; we truly appreciate it!
EnjoyTravel.com
The booking process was nice & easy as…
The booking process was nice & easy as always.
Used you plenty of times before, always reliable & a good service.
5 August 2026
Reply from EnjoyTravel.com
Jean Blick,
We're so glad to hear that your booking process was easy and that you've consistently found our service reliable and good. We truly appreciate your continued trust in us!
EnjoyTravel.com
Zero customer protection! Enjoy Travel allows their suppliers to scam you!
Do NOT book through Enjoy Travel. They act as a broker, take your money, and then completely abandon you when their local suppliers scam you at the rental desk. I fully prepaid a rental at London Stansted via Enjoy Travel. When I arrived, the supplier (Europcar/Keddy) lied to my face, claimed my prepayment was "only a deposit," and forced me under severe duress to pay an additional £1,762.15 to get the car. When I contacted Enjoy Travel’s customer service, they completely refused to help. They hid behind the paperwork, claiming that because I signed the contract under pressure at the desk, it counts as a voluntary "upgrade." They ignore the fact that the signature was obtained through blatant fraud and deception by their own business partner. Enjoy Travel has zero buyer protection, and they seem to actively profit from suppliers who rob stranded tourists. If you want to lose thousands of pounds, book with them. Otherwise, stay far away!
18 July 2026
Unprompted review
Great price and ease of booking
5 August 2026
Reply from EnjoyTravel.com
Customer Colin,
We're so pleased you found our prices great and the booking process easy. Thank you for your wonderful feedback!
EnjoyTravel.com
Reply from EnjoyTravel.com
Brendan Walls,
We're delighted to hear that you found our service to be easy, quick, and affordable. Thank you for your positive feedback; we truly appreciate it!
EnjoyTravel.com
Excellent company
5 August 2026
Reply from EnjoyTravel.com
Thank you for taking the time to leave a review. We are delighted to hear that your booking experience with us was quick and easy.
EnjoyTravel.com
Uncontactable if you have any problems
Avoid as the customer service is poor
I had an issue on collecting the car as I did not realise the company did not accept amex for deposit. Whilst I understand that this was my issue and my oversight, I was advised by the rental company to contact EnjoyTravel.
I tried calling them (in office hours) on 6 occasions, each time being put in a queue for 5 minutes and being told no-one was available and to leave a message. I left 2 messages and to this point (5 days later) have not been contacted back. I was therefore left after an early morning and long flight unable to collect the car and with no one to contact for assistance
I'm sure they will respond stating it was my fault for not reading the agreement (which I accept) as they seem unwilling to address the issue of no-one being able to call for help despite being at 11:00 on a Friday
31 July 2026
Unprompted review
Went well easy
5 August 2026
Reply from EnjoyTravel.com
Thank you for taking the time to leave a review. We are delighted to hear that your booking experience with us was quick and easy.
EnjoyTravel.com
very easy to book
5 August 2026
Reply from EnjoyTravel.com
Mr John Carlisle,
We're so happy to hear that you found the booking process straightforward and simple. Thank you for your wonderful feedback!
EnjoyTravel.com
Reply from EnjoyTravel.com
Jo,
We're delighted to hear that you found our booking process easy to follow. Thank you for your positive feedback; we truly appreciate it!
EnjoyTravel.com
Reply from EnjoyTravel.com
Maria del Carmen Rivera Ferna,
We're delighted to hear that you found our service easy and optimal so far. Thank you for sharing your positive experience with us.
EnjoyTravel.com
first time using the site
4 August 2026
Reply from EnjoyTravel.com
sunny kem,
We appreciate you trying our site for the first time. We hope your experience was positive, and we look forward to assisting you again.
EnjoyTravel.com
Very easy booking
4 August 2026
Reply from EnjoyTravel.com
We are so pleased to hear that you found our site easy to use and friendly. Thank you for your positive feedback; we appreciate it very much!
EnjoyTravel.com
Reply from EnjoyTravel.com
We are so pleased to hear that you found our site easy to use and friendly. Thank you for your positive feedback; we appreciate it very much!
EnjoyTravel.com
Great fast and good prices
4 August 2026
Reply from EnjoyTravel.com
Jack,
We're so pleased you found our service great, fast, and appreciated our good prices. Thank you for your wonderful feedback!
EnjoyTravel.com
reliability
4 August 2026
Reply from EnjoyTravel.com
We are so pleased to hear that you found our site easy to use and friendly. Thank you for your positive feedback; we appreciate it very much!
EnjoyTravel.com
Transaction was seamless
4 August 2026
Reply from EnjoyTravel.com
We are so pleased to hear that you found our site easy to use and friendly. Thank you for your positive feedback; we appreciate it very much!
EnjoyTravel.com
Reply from EnjoyTravel.com
We are so pleased to hear that you found our site easy to use and friendly. Thank you for your positive feedback; we appreciate it very much!
EnjoyTravel.com
Reply from EnjoyTravel.com
We are so pleased to hear that you found our site easy to use and friendly. Thank you for your positive feedback; we appreciate it very much!
EnjoyTravel.com
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