UK ENIC - formerly UK NARICReviews 

I wanted a Statement of Comparability. There were problems with the process. I tried everything on my end to resolve them. UK NARIC sabotaged everything. That's why it's so bad.

In the UK, a major issue exists regarding the comparability of English qualifications. They only recognise English from Ireland, Australia, the United States, and Canada. For applicants from other countries, they claim the level of study does not meet their standards. Despite this, they still charge a fee and then state that the applicant is not qualified in English. This is frustrating, especially since English is the only requirement we need assessed — everything else is fine. It feels like this department is just taking money without providing real services.

I am writing to express my absolute outrage and deep dissatisfaction with the appalling service I have received from UK ENIC. My experience has been nothing short of disgraceful characterized by shocking delays, dismissive and unhelpful staff, and a complete lack of professionalism or accountability.

I applied for a Statement of Comparability fiver months ago and only received it about three weeks ago. I received nothing but silence, confusion, and excuses. Your so-called “customer service” is a joke every interaction I’ve had has been met with rudeness, condescension, and a total unwillingness to listen or assist. It is frankly unbelievable that an organization tasked with something as important as credential recognition can operate with such incompetence.

Because of your failure to process my application in a reasonable timeframe, I lost a job opportunity that depended on this document. Let that sink in, a job I worked extremely hard to secure, gone, because your staff couldn’t be bothered to do their jobs or even communicate properly.

The complete lack of transparency, accountability, and basic courtesy I’ve encountered is unacceptable for any organization, let alone one operating under government endorsement.
Your organization’s inefficiency and poor treatment of applicants have real consequences — financial, professional, and emotional. I suggest you take this complaint seriously

I expect a prompt and professional reply … for once

I am extremely disappointed with the ENIC service. It has now been over two months since I paid my fee to receive my statement of compatibility, and I am still waiting. Despite the fact that I attended well-known and accredited schools in the United States, there seems to be a new issue with my documents every time I check in. Instead of moving forward, the process feels like it’s going backwards.

I expected a professional and straightforward evaluation of my documents, but the experience has been frustrating, unorganized, and completely lacking in transparency. After paying a significant fee, I should not still be stuck in limbo without clear communication or progress. I cannot recommend this service to anyone looking for timely or reliable assistance.
Unfortunately, you won't even be able to choose an alternative service because apparently there aren't any in the UK.

My experience was excellent. The service was fast and the staff were very friendly and helpful

The process was simple, communication was clear and timely, and the product was delivered within the stipulated time frame.

I had a great experience with UK ENIC. The whole process of recognising my overseas qualification was straightforward, and I received the result promptly through the online portal. Communication was clear and professional, and everything was handled efficiently. I would definitely recommend their service to others.

Yes company provide a good service .overal im happy with this service they complete the process in sheduled time.
Proper guide me for the process.

Highly professional and well accepted globally. I am fully satisfied with UK ENIC's services

The timeframe in reviewing submitted documents within few weeks of submission is laudable. Quick response to any updates raised is also encouraging. I recommend this company

i lost my code and called them they sort out in free mins, super good service

It would be more transparent and, frankly, more honest if UK ENIC listed on their website the overseas qualifications they will not give a statement of comparability for. Instead they let applicants apply wasting both time and money.

I recommend everyone from another countries, who wants to prove any education achieved outside from the UK, to use UK ENIC service. Their service works perfectly and all on time.

I am very satisfied that I chose them.
Thank you UK ENIC

MK

It is a complete waste of your time if you ask for a comparability statement for the US qualification GED. They will simply say there is no comparability. Save your money.

After I received my statement of comparability, I sent them a message with two simple queries.

The first one was about whether the qualification title in English was equivalent to specific degree I was asking about - "Bachelor of Arts" (this is a simple yes/no question). The second query was about a sentence they included in my statement saying that I had not provided a certificate of completion for my secondary education, but only transcripts. I explained to them that the institution where I graduated didn't issue a separate certificate, but a single document where the front side contains the transcripts and the reverse of the document contains what is equivalent to a certificate, signed and stamped by the relevant authorities. In their response, they ignored my first query altogether. For my second query, they said I had to reapply again (pay again) and submit the missing certificate, which I had already submitted.

I sent them another message explaining that my first query had not been answered, and that they had not understood the documentation I sent them, since what they were asking me to send is something I had already submitted in my original application. In the new response, they sent me a link to their website with general information about the statement of comparability instead of answering my yes/no question (appalling), and suggested that I could apply for a reassessment, despite I provided a clear explanation about the comment in my statement of comparability that was factually incorrect.

In summary: I paid a hefty fee to receive a statement of comparability that contained factually incorrect information (which I proved and explained to them), yet they ignored me, refusing to correct the error, plus ignored a simple yes/no question by sending me a link that didn't answer my question. They just don't care once they got your fee, and ignored my queries with generic templates - very disappointed by this unprofessional service.

Excellent service from start to finish. The process was clear, professional, and fast. I received my qualification recognition without any issues, and the staff were always helpful and responsive. Highly recommend UK ENIC for anyone needing their overseas qualifications recognised in the UK.

I recently used UK ENIC’s services, and I was thoroughly impressed from start to finish. The entire process was handled with the utmost professionalism; every step was clear, transparent, and efficient. Communication was prompt and courteous, and any queries I had were answered in detail, leaving no uncertainty.
UK ENIC not only delivered exactly what I needed but did so in a way that made the whole experience stress-free. Their combination of knowledge, efficiency, and customer care truly sets them apart. I would highly recommend UK ENIC to anyone seeking reliable and professional credential evaluation services.

The quick and easy few step process made it easier and faster.

Very useful to compare your certificate with the UK standard