UK ENIC - formerly UK NARIC Reviews 352

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its speed and efficiency, often noting that processes were completed ahead of schedule. Many people found the user experience to be smooth, clear, and easy, particularly when uploading documents and navigating the online portal. The staff are consistently described as helpful, professional, and well-informed, contributing to a positive overall experience. However, some customers also noted dissatisfaction with the customer service, citing issues like slow responses, conflicting information from different agents, or a perceived lack of professionalism. A few other people also felt that the service was a waste of money due to specific document requirements or the inability to process certain qualifications, leading to frustration and missed opportunities.

What people talk about most

Service

Users describe positive interactions with service, highlighting its speed, clarity, and professionalism. Many... See more

Response time

Reviewers mention positive feedback about response time. Many customers were impressed with the quick... See more

User experience

Clients share positive opinions on user experience, highlighting the straightforward and user-friendly... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the staff for... See more

Staff

Consumers generally find staff to be positive. Many reviewers praise the team's kindness, helpfulness,... See more

Based on these reviews

Rated 5 out of 5 stars

Enic is the fastest way in the UK to have a comparability statement. The service was really fast, I applied Monday and got my statement the week after; the customer service was amazing as well. They... See more

Company replied

Rated 5 out of 5 stars

I recommend everyone from another countries, who wants to prove any education achieved outside from the UK, to use UK ENIC service. Their service works perfectly and all on time. I am very sati... See more

Company replied

Rated 5 out of 5 stars

Very convenient service. Easy and cost benefit for non uk residents since its fully digitalized. no need of postal service at all. Im very satisfied with UK Enic service.

Company replied

Rated 5 out of 5 stars

I've had a great experience with UK ENIC. It was helpful in translating my diploma. Quick and easy to fill out online. Got quick answers in any questions.

Company replied


Company details

  1. Educational Institution
  2. Employment Center
  3. Information Bureau

Written by the company

(We are not connected with ENIC Sports Inc) The UK's national organisation for recognising international qualifications and skills. Formerly known as UK NARIC UK ENIC is a leading information service provider offering impartial, trusted judgement on international qualifications. Our services have been developed to ensure that the skills, competencies and qualifications of those coming to the UK to work, study, practice or settle are recognised at the appropriate level. UK ENIC also supports every university in the UK, all colleges that admit international students, employers, professional bodies, UK Government departments, and immigration advisers understand more about educational, vocational and professional systems outside the UK. UK ENIC is the designated United Kingdom national organisation for the recognition and comparison of international qualifications and skills. We perform this official function on behalf of the UK Government. Operating under contract to the Department for Education (DfE), UK ENIC serves as the UK’s information point on the recognition of overseas qualifications. We also provide the only official source of information on international education systems and qualifications attained from outside the UK, as prescribed by the Lisbon Recognition Convention. UK ENIC is part of the European Network of Information Centres (ENICs) and the wider ENIC-NARIC network. The United Kingdom is a signatory of the Lisbon Recognition Convention which obliges the signatory nations to make arrangements for recognising qualifications across borders and to provide information on education systems and higher education institutions. UK ENIC provides these services.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

352 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service

Great service

27 January 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review Daniel.

Best wishes, UK ENIC

Rated 5 out of 5 stars

I received my result before the…

I received my result before the expected deadline. The process was smooth, clear, and professional. I am very satisfied with the service provided by UK ENIC.

22 January 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and sharing your experience, Cleide.

We're delighted that you're so happy with the service.

Kind regards
UK ENIC

Rated 5 out of 5 stars

Proper and Professional

They handled the evaluation and comparison of my Overseas document almost seamlessly

11 February 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Leo.

We're delighted that you're so happy with the service.

Kind regards
UK ENIC

Rated 5 out of 5 stars

Their quick response impressed me

Their quick response impressed me. I received a reply from the organization within five days, as stated on the portal. That's integrity.

13 November 2025
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and sharing your experience Felix.

We're delighted that you're so happy with the service, and support from our customer service team.

Best wishes for the future, UK ENIC

Rated 5 out of 5 stars

ENIC Statement

Enic is the fastest way in the UK to have a comparability statement. The service was really fast, I applied Monday and got my statement the week after; the customer service was amazing as well. They let me know any extra documents I needed and communication through the chat service was convenient and easy.
Highly recommend to anyone who has done any education abroad.

1 January 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your revie and sharing your experience, Sattara.

We're delighted that you're so happy with the service, and outcome, together with the support from our customer service team.

Best wishes for the future, UK ENIC

Rated 3 out of 5 stars

The assessment is fair but you need to…

The assessment is fair but you need to give enough information on what certificate to upload and how to upload it.
You also need to put grade on your statement a many educator demand for it

3 February 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review.

We provide information on our website about the document requirements, and instructions on how to upload the documents can be found within the user portal, guiding you through the document upload process.

Should we need anything further from you, our Information Officers will advise you through the online account.

We do advise on our website that we cannot provide grade comparisons - The Statement of Comparability service is designed to provide guidance on the comparable level of qualification. We also provide guidance on the Statement of Comparability that it should be accompanied with the transcripts or marksheets for the qualifications covered - enabling institutions to better understand your grade achievements.

We hope this clarifies the nature of the service, however please reach out to our customer service team if you still have any questions.

Kind regards, UK ENIC

Rated 5 out of 5 stars

Very fast response

1 November 2025
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We're delighted that you're so happy with the service.

Kind regards, UK ENIC

Rated 5 out of 5 stars

Fast and professional service!

I recently used UK ENIC for my Statement of Comparability and was very impressed with the turnaround time. I received my documents much sooner than I expected. The process was straightforward, and the communication was clear throughout. Highly recommended if you need your qualifications verified quickly!

20 November 2025
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We're delighted that you're so happy with the service.

Kind regards, UK ENIC

Rated 5 out of 5 stars

The best

Hi! Sincerely I'm very happy . Your collaborate was in the max level. Every question or anything that I wanted to ask were very easy and fast answering. Thank you.

3 February 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We're delighted that you're so happy with the service.

Kind regards, UK ENIC

Rated 5 out of 5 stars

The use was easy

The use was easy. Uploading the documents also was easy.
Please consider advicing on materials that can be uploaded for comparison despite the degree certificate.

3 February 2026
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We're delighted that you're so happy with the service.

The service is designed to review qualifications for eligibility. We are sorry, due to the significant number of international qualifications we review, it is not part of the service to publish details ineligible or eligible qualifications.

Kind regards, UK ENIC

Rated 5 out of 5 stars

Excellent service

Requested an equivalency certificate.
Very straightforward and if your documents are insufficient they will advise you and keep you updated.
Overall very satisfied with their service.

15 December 2025
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We're delighted that you're so happy with the service.

Kind regards, UK ENIC

Rated 5 out of 5 stars

Great service

Great service. Rapid and effective communication as well

19 November 2025
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

We're delighted that you're so happy with the service.

Kind regards, UK ENIC

Rated 5 out of 5 stars

Supportive and timely services

Supportive and timely services, Received my document as expected

20 November 2025
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Hammad.

Best wishes for the future
UK ENIC

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