We placed an order Engrave it Online, a keepsake cutlery set, for our grandson's 1st birthday. Perfect gift, quality fantastic and we thought it was excellent value for the money. Nice set in a so... See more
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About Engrave It Online
Written by the company
About Us
Family run business creating Personalised gifts and Awards throughout the UK.
We pride ourselves on our 5 star customer service. Reach out to us by phone, email or messenger.
Buying a gift for someone isn't always easy, but we're here to help make sure that your gift is perfect and has that extra personal touch.
Products and Services
" With Us it's Personal "
Looking for the perfect gift to congratulate one's milestone or maybe beautiful awards that can be personalised and engraved? Look no further! We have our wide range of items that will cater for any occasion from birthdays to anniversaries to graduations! Mark the occasion with a one of a kind, personalised gift today!
You may also want to view our variety of trophies you can use on every awardings, events or even as a gift.
Ensuring that there will be something that will suit every customer's taste.
We want to cater all our customer's needs that's why we use different kinds of engraving machine that enables us to engrave any material from wood, glass, pewter and many more.
Contact info
Unit 32, Filwood business park, BS4 1ET, Bristol, United Kingdom
- 01275 277827
- info@engraveitonline.com
- engraveit.online
Asks customers to review
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Replied to 50% of negative reviews
Typically replies within 24 hours
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Gift box of very poor quality
I ordered a beautiful chrome Quaich for a gift and had it engraved. The item arrived and I was delighted with both the quality of the Quaich and the engraving. However I was bitterly disappointed with the packaging provided. The website states “Comes beautifully boxed for a ready-to-gift presentation.” In fact it came in a bland cardboard box with a big white sticker saying “R2300” on the front. This was clearly not a suitable box for gifting. The sticker made it look like something I had bought from Argos. I feel the box description on the website is misleading. The website should make it clear, by photograph, what the box you get looks like so as to avoid any other customer being misled or disappointed. I have now had to purchase a presentation box from another firm. It’s a real shame because other than the box being a let down every other aspect of their service was exceptional.
Despite emailing this firm and leaving a specific item review they have not been in contact.
Easy process to order
Easy process to order. Product arrived promptly, well packaged.
Very pleased with item as it was ordered for a special occasion.
Would definitely recommend
Perfect
Perfect, just as I wanted. Saying that, the key ring was much better than expected. Delivery time also quick with no hassles. Thank you
Brilliant service
Brilliant service, quick at sending out items. I had a query with mine and they emailed me straight back and rectified it. Will definitely use again in the future.
Communication was very good
Communication was very good. Personalisation was completed as requested. Good job.
Engraved Silver Photo Frame: Excellent Product and Service
10x8 silver wide edged photo frame: Very happy with the product quality, both the frame and the engraving.
Service was excellent - notifying me as soon as product was in stock, matching engraving font with previous purchases and dispatching product promptly.
Thank you
What a quick helpful service
What a quick helpful service. Extra request done without an issue
excellent
It is straight forward to order. the work is always completed efficiently and quick and the finished product is always excellent. Have order numerous items over the years and it is always the same excellent service.
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