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Eneba Reviews 293,984

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TrustScore 4.5 out of 5

4.3

Game Store
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices, often highlighting significant savings compared to other platforms. The purchasing process is frequently described as easy, fast, and convenient, with many appreciating the quick delivery of codes and the overall smooth user experience. People also value the reliable transactions and the helpful customer service that quickly resolves issues. However, some customers were dissatisfied with the product itself, reporting issues such as receiving incorrect game versions, invalid or already activated keys, or problems with region compatibility. A few users also experienced website performance issues, including slow loading times, crashes, or bugs, and some found the cashback system misleading due to restrictions on using the Eneba balance.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers report issues with product accuracy, such as... See more

Price

Consumers generally find the prices to be positive, with many reviewers highlighting fair, cheap, and... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and speed of transactions, the... See more

Service

Reviewers mention positive feedback about service. Many customers praise the fast and reliable service, with... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praise the ease of use, competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Eneba is one of the best platforms in the market today. However, in terms of costs and availability of items, the competition is becoming extremely fierce. All together, a good experience from star... See more

Company replied

Rated 4 out of 5 stars

I am very upset because I bought a lot of gift cards from ENEBA, but the company didn/t want to support me yesterday by returning my money paid for 2 gift cards 300 euros with keys without validity fr... See more

Company replied

Rated 4 out of 5 stars

I tried to buy Kerbal Space Program a little cheeper. It worked perfectly, but there were some problems with payments, most likely from my side, but could 95% recomend. You could also check out Green... See more

Company replied

Company details

  1. Game Store
  2. Gaming service Provider
  3. Online Marketplace
  4. Video Game Store

About Eneba

Written by the company

Eneba is the fastest-growing marketplace for gamers, where verified merchants provide you games and top-ups for the best prices available.
Verified vendors

Verified vendors

Sellers onboarded under the strictest criteria with consistent quality monitoring
Secure checkout

Secure checkout

Partners with the largest global payment providers
Available support

Available support

Fast, reliable help through online support

Experiencing issues?

Please create a ticket explaining the issue you’re facing or question you have by contacting our Support Team. Contact support

Contact info

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Got a Question?

We're ready to help with purrfect timing. Contact our Support Team.

4.3

Excellent

TrustScore 4.5 out of 5

294K reviews

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Rated 1 out of 5 stars

I got scammed

I got scammed

27 April 2026
Eneba logo

Reply from Eneba

Hello there,

Thank you for your review, this is something that needs to be checked right away.

Since you provided us with your email address during the creation of your review, I was able to see that you haven't reached out to our Support Team yet. To investigate your situation further and to provide assistance, our team has reached out to you via a ticket to the email address you provided.

Kindly make sure to check your email inbox and get back to our Support Team.

EDIT

Our Support Team provided you with detailed information on how to stay safe and avoid online scams in the future.

We truly hope the guidance shared will help you avoid situations like this going forward and will change the perspective on our platform.

Warm regards,
Team Eneba

Rated 1 out of 5 stars

''Not enough balance or cashback…

''Not enough balance or cashback spending limits are applied, choose other payment method"

26 April 2026
Eneba logo

Reply from Eneba

Hello there,

Thank you for your review. Thank you for your feedback. We would like to clarify that our cashback program is legitimate, but it does have specific limitations and conditions for use. Since you provided an email when submitting your review, our Support Team has already reached out to you and asked some additional information.

Please make sure to check your inbox (and spam/junk folder just in case) and reply to our Support Team so we can assist you further.

EDIT:

I am still waiting for your reply. Please respond to my email when you have a moment.

Kind regards,
Ruby, Team Eneba

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