We received our order quickly but unfortunately we didn't like the fit. The refund process was clear and we were refunded our money. Postage was high because the return was sent to the UK but we had u... See more
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133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom
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won't retroactively apply discount after my order was shipped (sale happened on the day my order was shipped). customer service was unhelpful.
I’ve been a long time customer and my account was hacked. The transaction and delivery were rejected and money was paid back so that was fine. But following this my account has been suspended for suspicious behaviour even though I’m the one who reported the issue in the first place. I’m now unable to ordered anything. Despite spending a lot of money in the past. No common sense from customer service and refusal to escalate the issue even if I’ve reported the fraud in the first place. They let the transaction go through in the first place even though I rejected from my banking app.
Excellent site for purchasing and the very fastest returns process!

Reply from END.
I am really pleased with the 2 new pairs of Adidas trainers I got from END recently. Even better as they were in the sale 😃
Well packaged and quickly despatched. 5 stars as always

Reply from END.
Great experience always! Have ordered from END. multiple times and highly reliable. They continue to be my favourites for trainers and brands.

Reply from END.
So far 5 star. The size 11 was significantly smaller then other shoes of the same size. But I followed the prompts and sent it back for a size exchange. Let see how the full process goes. But so far so good.

Reply from END.
best price (and it was clear upfront the cost, including duties/taxes), delivery was fast (international too), the app is so easy to use, and the product was just what I wanted.

Reply from END.
Great product at even greater price. Swift delivery, thanks!

Reply from END.
I bought my 94-year-old father an Adidas burgundy tracksuit top, size XL, just as described on the website. He was delighted! It arrived on time in a sturdy, nice box. Genuine, honest sellers—a pleasure to buy from. 5*****

Reply from END.
Purchasing from End is good as usual.
However, FedEx changed the delivery schedule twice from 8/24 to 8/25 and 8/25 to 8/26 which is the original schedule..

Reply from END.

Reply from END.
A little annoyed there was a surprise fee from FedEx of $78 CAD. That was enough for me to want to cancel the order. Happy with the clothes though

Reply from END.
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