We received our order quickly but unfortunately we didn't like the fit. The refund process was clear and we were refunded our money. Postage was high because the return was sent to the UK but we had u... See more
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133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom
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Another good experience purchasing from END. Great products, delivered quickly and well packaged. Contacted customer service (turned out it was my ineptitude that was the issue), responses were quick, friendly and helpful (especially given the issue was my failure to read emails before deleting them!). Recommended retailer.
Always a good selection of clothes on offer.A very good sale is never far away.
Good store
First time using End. (not heard of them before, found as looking for a particular product).
Easy to navigate website. Product clearly in stock. Packaged well and dispatched / received promptly using an excellent delivery service.
Beautiful products and great customer service. :)
Excellent support from Lauren!
Fast, to the point, professional and friendly.
And yes, they have an insane amount of brands to very affordable prices. Highly recommend.
Best shopping online EVA!
On sale and the BEST!!
Will continue to shop here…THANK YOU END 🩷
I think i have had a very good experience in the past, both online and in the physical shop at Grey Street in Newcastle. However, this time i was a bit dissapointed because i did not get the help i was looking for: i bought two pair of jeans and they got delivered to my flat door but when i made it home the box had nothing inside and it was ripped slightly on the side. I raised it with customer services immidietaly as i found the box and they told me “we cant help you any further”. The building has a secure entry (keyfob) so when i reported to the police and they gave me a crime reference, the police officer said “it was most likely the dpd driver”.
Anyway, i don’t think End is to blame for what happened, but i think a better assistance to a customer when something like this happens is due. For reference: i have raised a dispute with my credit card, but if End were a bit more professional, i do not want the money, i just want the jeans, they could just have offered to replace them and deliver them to their physical shop this time
Possibly my 10th time or more ordering from END. Love their curation, sometimes we might even get access to collections that might not be available worldwide and their timely delivery is one that not all online platforms can consistently perform so well.
Another great experience with END. Thanks again from the USA.
I ordered pairs of the Kayano 20s and the Kayano 14s which were great price on sale. Delivery was fast as I live in Aus and could not be more happier with them
Absolutely love these shoes! They arrived incredibly fast from END. and looked even better in person. They are the perfect balance of style and comfort—the pointed toe looks so elegant, but the block heel makes them sturdy enough to wear all day at work without any pain. Highly recommend shopping with them!
Excellent price service and products quick delivery and well packaged
Didn’t have Item I ordered. Delivery on website by Tuesday. Didn’t come in time. Customer service no help
Very poor delivery from DPD. The delivery driver failed to follow my delivery instructions, firstly assuming that nobody was in and then on the redelivery on the next day, he delivered the package to the wrong neighbour.
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