Emerdency Reviews 

515
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the helpful, polite, and professional staff who make interactions pleasant and reassuring. Many people highlight the ease and efficiency of the booking process, often securing same-day or next-day appointments, even for emergencies. Reviewers also appreciate the transparent pricing and clear explanations of treatment options, which helps them feel comfortable and informed. Conversely, a small portion of people felt dissatisfied with the service, mentioning issues with booking appointments that were not suitable or being charged extra without clear justification.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the ease of booking same-day emergency... See more

Staff

People report positive experiences with staff, consistently highlighting their professionalism, friendliness,... See more

Booking process

Customers consistently report positive experiences with the booking process, finding it easy and... See more

Price

Users describe positive interactions with price, often highlighting transparent and reasonable costs. Many... See more

User experience

Consumers find the user experience to be overwhelmingly positive, with many describing it as excellent from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This practice was exceptional from the start. Quick appointment. I arrived an hour early and was seen straight away. Dr. Hasnet Rasu explained what treatment was needed, showed me the X-ray and explai... See more

Rated 5 out of 5 stars

I was able to book a appointment for the next day having been in pain over the weekend. The booking process was easy and uncomplicated, upon arrival all the staff were helpful and polite the dentist... See more

Rated 5 out of 5 stars

Booked online, which was very easy to do, in the early hours of Christmas day morning as I was in extreme pain and on holiday in the area. Arrived at Rainworth Dental Care where Dr Rey and all his sta... See more

Rated 5 out of 5 stars

A great service provided from start to finish. Reception were friendly, clear and professional. Check up was handled exceptionally well in a state of the art facility. Summary and treatment options we... See more


Company details

  1. Emergency Dental Service
  2. Dentist

Written by the company

Emerdency helps people across the UK secure urgent dental care quickly and with confidence. More than 42,500 appointments have been booked through our platform to date. Search trusted local dentists, read genuine reviews and book in minutes. Enter your postcode to see real time availability for same day and next day appointments, with prices shown clearly before you confirm. Whether you have toothache, a broken tooth, swelling, infection, a lost filling or crown, wisdom tooth pain or need a root canal or an extraction, we connect you to experienced clinicians for prompt care. Emerdency makes it simple to find appointments across the UK, with clear pricing and friendly support from a team that understands dental emergencies. Patients choose us for fast access, transparent information and dependable service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

515 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(515)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

I contacted Rainworth Dental Care after not being able to get an emergency appointment from my own Dentist. Booked online Friday for Saturday morning. I was greeted by friendly and professional staff and treated by an excellent dentist who talked me through the procedure and made me feel very comfortable. Highly recommended

23 September 2025
Rated 5 out of 5 stars

Very nice place

Very nice place, professional and kind staff. Especially doctor Ali. He took a good care of me. After being sent home with tooth ache being told to take paracetamol. He took good care of me he was as eager to solve my problem. He was very gentle and nice, I wasn’t scared at all. He checked what’s going on and half an hour later the pain was gone.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Using Emerdency was a wonderful experience. The website was simple to manoeuvre and could easily be used by anyone. The booking process was quick and easy, making it simple to get an appointment when needed. I also appreciated that they offer Klarna as a payment option. There were no hidden fees and the prices of treatment were available on the website, which is also helpful. At Ghaffar Dental Practice in Blackburn, I was provided excellent care. I highly recommend Emerdency for hassle-free dental appointments!

5 August 2025
Rated 5 out of 5 stars

Easy to get help

Emerdency made getting an appointment easy and straight forward at a time when I needed help…1st class service all round…

18 August 2025
Rated 5 out of 5 stars

Easy to book.

Easy to book.
Excellent service provided.
Would highly recommend for emergency dental treatment.
Was always nervous about dental treatment but doing through this company really put me at ease.
The dentist himself is absolutely superb.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

It was my third appointment at Derby…

It was my third appointment at Derby Dental Care but it the first to actually have treatment. I am frightened to death of dentists but right from the start I was put at ease by Leah and it turned out to be the best I have ever received. Got two more appointments and am actually looking forward to them. 100% brilliant

9 September 2025
Rated 4 out of 5 stars

Found Dr Ali via Emerdency when I had…

Found Dr Ali via Emerdency when I had severe toothache. Dr Ali was very professional & knowledgeable, he put my mind at rest and carried out a complicated tooth extraction. I wish he was my actual dentist.
It worked out expensive due to being an emergency appointment & not being straightforward.

11 September 2024
Unprompted review

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