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See what reviewers are saying

Rated 5 out of 5 stars

I'd been searching for a travel adaptor for my partner, finding exactly the same unit that I already have on eMax. Ordered it Wednesday night and it arrived by courier on Friday morning. Outstanding... See more

Rated 1 out of 5 stars

We ordered a park bench. Arrived damaged, no assembly instructions, and a part missing. Sent email (with photos) and rang several times. Phone never answered, messages returned nor emails replied to.... See more

Rated 5 out of 5 stars

great communication and fast delivery.products arrived exactly as pictured on website.happy to shop again.

Rated 5 out of 5 stars

Excellent service, quick response time to any queries, very fast shipping, and product arrived well packaged and safely. Also appreciate the friendly emails, and keeping you informed about shipping an... See more

Company details

  1. Electronics Store
  2. Cell Phone Accessory Store

Information provided by various external sources

eMax.co.nz : - Home & Living Kids Stuff Fashion & Health Furniture Computers & Networking Sports & Outdoors Business & Industry Pet Supplies Car Accessories Consumer Electronics Houseware, Home Decorations, Furniture, Home & Living, Gifts, Electronics...


Contact info

4.0

Great

TrustScore 4 out of 5

67 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.0

All reviews

(67)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've used emax a few times and I've got…

I've used emax a few times and I've got nothing but good things to say.... yeah ok shipping wasn't that great but who cares I still got it other than that my products I ordered were in excellent condition and the price was awesome compared to other rip off companies i willing give emax 5stars

4 February 2021
Unprompted review
Rated 5 out of 5 stars

I was very happy with my purchases

I was very happy with my purchases. Quick response, delivery and very good quality. I would recommend and buy more products again. I purchased 2 backpacks, hiking pole and camel bak for our recent tramp. Thank you.

29 December 2020
Unprompted review
Rated 4 out of 5 stars

Bit slow

Ordered on Sunday, delivered on Friday. I live in greater Auckland, so that's pretty slow. Maybe they still have an online backlog, but we've been at level One for two weeks now. Otherwise, tracking order via the website was good, and products were just as expected. So - OK. I would shop there again.

23 October 2020
Unprompted review
Rated 1 out of 5 stars

Very poor shipping time

Very poor shipping time, don't even know where the parcel is. After numerous complaints, parcel delivered damaged and item does not even work. Now I have to use my own money to return the item to get original cost of goods refund. Go figure this supplier!
They sell fake goods, items are not original so don't get hopes high if you receive item that is intended to replace your original broken item.

16 September 2020
Unprompted review

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