I’ve had enough. Customer support was blunt and rude, and they never call when “attempting” delivery — I honestly doubt they even tried. This package is medicine — urgent and critical — and the stre... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My package from Ali-express has never been delivered and more over have been returned to the sender. No notification from Elta , nothing, nada , que dalle, Tipota. I gave my workplace address on... See more
Every time my mother has to send me a package,they make it so difficult ven saying they are bored to listen to her.Also ask for e-mail and internet of het if she doesn’t want to pay for track and trac... See more
Delays for deliveries within the same city, blatant rudeness, and zero customer service not even the most basic option for personal pickup when a parcel sits rotting at the sorting center for days.... See more
I hate elta Hellenic what they call I…
I hate elta Hellenic what they call I ordered Amazon cream for body 3week early Amazon using elta
Yesterday they send back 🥲 when I asked elta posted they told me we don’t Find ur adress 💩
23 April 2021
Unprompted review
My cousin send gifts for Christmas
My cousin send gifts for Christmas
But elta don’t care anything
19 April 2021
Unprompted review
Waiting ages till a package arrives...
Waiting ages till a package arrives.... No worth all this money we pay for delivery
6 April 2021
Unprompted review
Bad service
Paid for tracked parcel delivery.
Its been 2 weeks now and the tracking code still says it cannot be found on their site.
I have send them email directly and using their form, noone replied.
If you can avoid them do so and use another service cause as many stated they just don't care.
Especially if you are sending, receiving from outside Greece check with transport companies instead.
9 March 2021
Unprompted review
Elta dont know what having a user friendly site means
Elta should realise that in order to survive in such a competitive environment you need to
1) have trained personell with basic computer knowledge !! at least !!
2) Create new flexible web sites for labelling. Not the crap you advertise as new design for labelling in 2021 which is nothing but a basic design made from a high school student in pre-windows , dos logic. That accepts only latin characters !! You should look to what you are doing and be ashamed !! Its an insult for all of us being your customers.!!
3 March 2021
Unprompted review
They are the typical Greek public…
They are the typical Greek public servants. They don't care how long it will take to deliver, or help you solve your problem. Difficult to understand the perpose of their existence! 😊
30 January 2021
Unprompted review
the worst i wait 1 month for the package
the worst i wait 1 month for the package and never come
26 December 2020
Unprompted review
I know they have a lot of work but..
I know they have a lot of work during these days but my parcel has arrived since the 1st of December at its destination and still nothing. This service is supposed to be an express one..
15 December 2020
Unprompted review
I ordered a package via Amazon
I ordered a package via Amazon. Unfortunately the seller decided to use ELTA for shipping the order. As it was really late I decided to track it and to my surprise found that i had been returned to the sender. When I called ELTA to ask why they bluntly told me that they couldn't find the address (I have received every other package I ordered), and that they were not a courier company and as such do NOT call the recipient to ask for details. How is that for efficiency? So they are saving cents by not calling the recipient but paying euros by returning the package to the sender? The logic here remains a mystery. Could anyone explain this please?
18 November 2020
Unprompted review
The worst postal service company in GREECE
The worst postal service company in Europe. Rude and non existent customer service. I even spoke to a manager named Kosma she couldnt care less.
AVOID AT ALL COSTS!
25 October 2020
Unprompted review
No tracking information, delay
No tracking information for more than a week for a package which arrived in Greece from the U.K.
I double checked this in 17track.net and itemsearch.elta.gr.
The item left the U.K. on Saturday 16 October and no tracking info since then (today is Sunday 25 October).
25 October 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.