I had issues with postage and receiving, xmas etc. Whee my first order did not arrive, I contacted Ellie Grace to determine tracking. The staff were excellent at helping to sort where my item was, and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I saw this ad on instagram and it got my attention to buy a gift for my husband, it arrived within a week after I placed my order. Once it arrived we absolutely fell inlove with it. But the only... See more
Company replied
I purchased this Ellie Grace order as a gift for my daughter, and it was truly a remarkable present. The quality exceeded my expectations, and every detail was beautifully crafted. My daughter absolut... See more
Company replied
Quality! Ellie Grace are legit and do not disappoint! So grateful I chose them for the beautiful bracelet to my grandson. I absolutely love it. Legitimate and ultra friendly staff. Thank you Ell... See more
Company replied
Company details
Written by the company
Create meaningful memories
Contact info
PO BOX 3093, 2077, Asquith, Australia
- 02 8552 8674
- support@elliegrace.com.au
- elliegrace.com.au
4.2
Great
638 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just right
My grandson loved his bracelet and the message that went with it. Thank you for helping me get something that was appreciated.
16 June 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Reply from Ellie Grace Jewellery
Thank you so much for your wonderful feedback!
Your satisfaction is our top priority, and it’s always rewarding to know that our products resonate with our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out.
Thank you again for taking the time to share your experience!
Kind regards,
😊
Beautiful design
Beautiful design, good quality. My grandson wears his all the time. Best thing I have ever bought. Value for money.
7 October 2025
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
So helpful and caring
So helpful and caring, can't thank them enough for their help and support. Certainly a trusted and caring company that make sure you are completely satisfied.
17 June 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your thoughtful feedback. We truly appreciate your kind words and are delighted to hear that you felt supported throughout. Your satisfaction is our priority, and we are grateful for your trust in our company.
Purchased the grandson bracelet he was…
Purchased the grandson bracelet he was really pleased with it. It is made well and opening safe plus had it engraved which was done tastefully, would recommend.
30 November 2025
Unprompted review
Grandson Atari
Amazing quick process from start to finish. Great customer service staff. My grandson is very precious so he deserves the best and this company provides the best
12 December 2025
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful review! We're delighted to hear you had a great experience from start to finish. It means so much to know we could provide something special for your grandson. We truly appreciate your kind words and support!
Beautiful piece of jewellery it is so…
Beautiful piece of jewellery it is so nice and my wife loved it which is what matters
1 January 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your lovely review! We're so pleased you and your wife loved the jewellery. Your kind words mean a lot to us. ✨💖
Such a great item,my grandson went…
Such a great item,my grandson went travelling for 3 months around Thailand,his been swimming and sunbathing,and this bracelet still looks like new,great value,arrived quickly,lots of notice from staff about delivery,highly recommended,
13 December 2025
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your lovely review! We're delighted to hear the bracelet has held up so well and that you were happy with the service. Your recommendation means a lot to us! 😊✨
Well honestly im a honest person and to…
Well honestly im a honest person and to my satisfaction the jewellery was perfectly fine,the amazing part was the lil msg card that made it really good, an added bonus was opening the box and the light comes on making the jewellery shine,well done,E.G
10 June 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Very pleased with the bracelet I got…
Very pleased with the bracelet I got for my granddaughter and she loved it. Would highly recommend this company.
30 November 2025
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your lovely review! We're delighted that your granddaughter loved the bracelet. We truly appreciate your recommendation! 😊✨
Quick and easy ordering and delivery.
Quick and easy ordering and delivery.
Such a lovely item, my granddaughter loved it
18 February 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
First experience
Bought a gift for my wife it arrived on time. Good service was kept updated on progress of order.and the expected delivery date. Very pleased will be using company again.
1 December 2025
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your lovely review! We're delighted to hear your gift arrived on time and that you were kept updated throughout the process. We appreciate your support and look forward to serving you again.
The necklace
The service was excellent I was dealt with courtesy and understanding would recommend to any one
21 November 2025
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful review. We're delighted to hear that your experience with us was a positive one. Your recommendation means a great deal to our team. We appreciate your support and look forward to assisting you again in the future.
Present for my grandson
I was very pleased to receive my purchase of a bracelet for my grandson and was not disappointed,it is very good quality presented in a good box and a very good price delivery was good too . I would definately use them again
13 June 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
I purchased a bracelet for my daughter
I purchased a bracelet for my daughter, although it was late in arriving, (I ordered it 6 weeks before her birthday, so would order with plenty of time to spare), it was absolutely amazing and well worth the money, the craftsmanship was really good and my daughter loves it as well.
4 October 2025
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
A beautiful piece
A beautiful piece. It was a present for my daughter. She really loved it. High quality and quick delivery. I was very impressed. Thank you for making this a special mother daughter experience.
12 March 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
Happy customer …
I purchased 4 bracelets and was very happy they arrived on time good quality would recommend
10 November 2025
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Top quality for the money I paid
Items came on time.
When I saw them I was more than happy,they were bracelets for
My grandsons with beautiful messages inside, I was especially pleased with the box it was top quality .f
For what I paid it was well worth it💞
15 December 2025
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Grandson bracelet
I would highly recommend this company I was delighted with the bracelet I bought fantastic quality and came nicely packaged and good on delivery
10 November 2025
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Thank you
Thank you for your support and service in dealing with you and appiate the kind letter you sent me.*****
12 June 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
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