I’ve found using Ellacard easy and convenient for sending e-cards. I especially like that I can schedule cards to be sent out automatically on future dates. I also appreciate the variety of cards to c... See more
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Create group, video e-cards for any occasion. Choose from our catalog of free and premium cards, including animated cards, or design your own!
Contact info
422 Bay Ridge Pkwy, 11209, Brooklyn, United States
- 9292820637
- hello@ellacard.com
- ellacard.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Confusing - don't waste your time
Don't waste your time here if you're an occasional "evite" type person. You get what you pay for. I'll confess, I went here seeking a less expensive alternative for a simple e-card for a 11 year old birthday party. All I wanted to do was use a photo my daughter created as the cover and sent it to 15 people. Evite wanted to charge me maybe $1.5-2/invite? So I tried this service (maybe owned by Evite, ironically).
The interface is confusing. Notifications about responses to an event don't seem to occur. Want to share or co-host with a spouse or other person. Nope. Need a mobile experience - get ready for 5 years ago.
Maybe if you send e-invites all the time and want rock bottom pricing and are ok learning a new system for managing all your invites, maybe you'd like this service. Maybe.
Ellacards is not a no subscription fee…
Ellacards is not a no subscription fee service as advertised.
I wish I would have scrolled down to the bottom of the pricing page after the pricing options per card before wasting my afternoon trying to design one card (my first and last time using Ellacards) to discover that prepaid credits are required, not the option to purchase a single card as listed. Ellacards has unique options with the ability to add photos, personalize messages from contributors (friends/family), and add music to their cards but I found it unfortunate that they don’t advertise their pricing credit/subscription fee honestly on their site. I should have known prior to creating the card before I used my time I can’t get back.

Reply from Ellacard
Very, very slick product!
Very, very slick product and outstanding customer support!
Got billed twice after transaction apparently failed!
Tried to finish but the website just kept hanging up and could not complete the transaction. Then two hours later, got notifications from PayPal…Ella Cards billed me twice??!!
And I had already sent an e-card using a different company.
Edit: Ella Cards responded promptly and issued refund.
Deceptive Checkout Experience
Ellacard is peak "we designed our check out experience for maximum revenue versus actual customer experience" design. Look, I work in tech and I understand you want people to "get to the end" but this feels deceptive. You pick your card, entire a little note, enter the email address. It's digital, how expensive could it be, right? $6.99 CAD?! LOL. WHAT? Why is sending a DIGITAL CARD more expensive than me getting an actual card, postage, and sending it in the mail? Of course they're going to bet that you've put too much work in to turn back now and ultimately checkout with your purchase. Zing!
Look, if you're a business, and you're going to send a bunch of emails to your colleagues throughout the year for various occasions, need a bulk signing capability, and want a little pizzazz in the process, maybe the subscription makes sense.
But if you're just an average person looking to sending a one-off card (from one person to one person), you're better off finding an alternative or even just sending an email.

Reply from Ellacard
Tried using PayPal for 2 days
Tried using PayPal for 2 days, I believe the problem is your end. PayPal was my only option. Gave up in the end.
I would go less for a rating but that…
I would go less for a rating but that is not an option. The "service" is a joke and not as advertised. I knew from the start that I would design my own card. I am so glad I did as the selection is mundane at best and uncreative. The site unfortunately does not provide a horizontal format nor informative instructions. My card supposedly was sent to the named collaborators, who I supposed to be those to sign the card, per the "details" for the order but 24 hours after it was supposedly sent none received it. Well, except for the bereaved, who was not to have received it until later in the week AFTER his colleagues had signed it. As others mentioned imagine my surprise when at the end there was a charge as NOWHERE was it mentioned. The charge was not significant and for the convenience it might have been worth it in this time of hybrid schedules had the "service" actually worked as advertised. I already have one email submitted with questions to which 24 hours later I have not gotten a response. I submitted another email a few minutes ago asking how I can be sure the collaborators don't receive the silly card now that the intended individual has already received it. I cannot recommend this "service" and would like to speak to those leaving 5-star reviews to see if they were written by the owners family.

Reply from Ellacard
Couldn't open the link
Couldn't open the link - doesn't appear to work - a pity
We use Ellacard to send cards and gifts…
We use Ellacard to send cards and gifts to our employees and we love how interactive and collaborative the platform is! I would highly recommend.
Great site and experience
Great site and experience. Our company uses Ellacard to celebrate our colleagues for various special occasions. Highly recommend!
Personalized Gifts for Colleagues!
Love using Ellacard to send personalized gifts to my colleagues.
My new favorite greeting card platform
I’ve used a few greeting card platforms, and Ellacard is my new favorite. It’s got the best features - I especially like that anyone can add videos and photos. I started a large group ecard (over 50 people) and everything worked out perfectly. Thanks Ellacard, I’ll be back.
Everything worked as expected
Everything worked as expected. I created a group birthday card for our manager and everyone could sign it before I sent it to her. Would recommend!
Not working
Initially, I was pleased by its options. It doesn't let you crop pictures, but it's fine. When I was testing the card, i asked to send it to me for testing, but no matter what I did, I couldn't open it. I received several emails with the same code. I tried to unsubscribe, it put that since it's a test email, I cannot unsubscribe (as I'm not subscribed). Furthermore, it did say it's free on google and that's why I tried it. It didn't work for me.
Disgraceful
Disgraceful, states clearly fees not forced, then after you waste 10 mins you have to give payment details.
Cards are very plain and site is deceptive with false claims, avoid it save your money.

Reply from Ellacard
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