Elithair Reviews 

4,359
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The whole experience has been great. The professionalism of everyone I contacted from ElitHair greatly impressed me. The surgery was painless and had no issues with swelling. The after care specialist... See more

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Rated 5 out of 5 stars

I had a hairline transplant with Elithair and felt well taken care of from start to finish. The team did a detailed trichoscopy beforehand and explained why they reinforced areas where I already had h... See more

Rated 4 out of 5 stars

I recently reached out to Czarena at Elithair for an inquiry about hair transplant options, and I couldn't be more impressed with her help! She was incredibly helpful and knowledgeable. She took the... See more

Company replied

Rated 5 out of 5 stars

Before the procedure, I had a bit of nervousness, but it quickly went away as soon as I arrived. The staff is truly professional, but at the same time very approachable and down to earth – they explai... See more

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4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

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(4,359)

835 reviews in the last 12 months

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Rated 1 out of 5 stars

The end result is nothing like the…

The end result is nothing like the before / after photos

19 October 2021
Unprompted review
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Reply from Elithair

Dear Maciek,

we are sorry to hear, that you are not happy with your result.
We would like to investigate and provide a solution that works for you. If you’re open to discussing further, please get in touch with us.
quality@elithairtransplant.com

Best regards
Elithair

Rated 2 out of 5 stars

Aggressive Marketing

Aggressive Marketing. I had two consultation phone calls. Those were good. Then I was sent a bill over €400 in order to make an advance payment so that would confirm my dates for the operation. I was surprised to receive such bill since no specific date had yet been fixed nor a final price for the treatment had been negotiated at that stage.

18 October 2021
Unprompted review
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Reply from Elithair

Dear Ralf Ob,

thank you for pointing out the mistake. We are very sorry and we will correct it immediately.

If anything is wrong, you can always contact us.

Best regards
Elithair

Rated 5 out of 5 stars

I flew in from NY and flight was toughest part

I flew in from NY. It was a long flight but the flight was the toughest part of the journey. From the moment I landed, the service was amazing, we were greeted at the airport, drove us to the hotel. From the drivers to the hospital staff, everyone is super helpful and have patience.

I felt comfortable asking any and every question. I was a little anxious at first but it went away with the way I was treated. The procedure was fine. mild discomfort during the anestectic but it isn’t as horrible as people online try to make it seem. I would recommend this clinic 100%.

I always take online reviews with a grain of salt but here I am giving a positive review. They deserve it. They do great work. My friend recommended me come here and i’m glad I did. It also made me feel comfortable that the clinic is inside of a massive hospital. Its a nice hospital. And the hotel is really nice.

14 October 2021
Unprompted review
Rated 5 out of 5 stars

Amazing experience!!!

This is the most wonderful experience I’ve ever went through with EliteHair and Dr Balwi !!!!! From the receptionist to the Doctor himself, they have been the most profesional and amazing people I’ve ever deal with !!

I flew all the way from Miami, FL to here and I did not regret it at all. Everyone at ElitHair treated me like royalty and this is an experience I will never forget !!

A millions of thanks to Dr. Balwi and his whole crew for such an incredible experience and I promise I will let everyone know about my wonderful experience with you all!!!!

Please do yourself a favor, go ahead and book your next procedure with ElitHair and I promise you that you will never regret it !!!

14 October 2021
Unprompted review
Rated 5 out of 5 stars

Elithair review

I had a pleasant experience at Elithair for my hair transplant. I am glad that i found these guys. Get in touch with them if u are worried about losing hair. Trust me you will never be disappointed.

6 October 2021
Unprompted review
Rated 3 out of 5 stars

Was okay.

Overall they did a decent job. But the doctor insisted to draw my hairline far back, which turned out too far back for my taste. That's the reason why i am doing another hair transplant at another hair clinic.

24 September 2021
Unprompted review
Rated 5 out of 5 stars

Really good experience

Really good experience.

All transport from airport to hotel to hospital and back to airport is looked after.

Translator accompanied me through the hospital and put me at ease at all stages, was a massive help.

All medical staff were completely professional and the procedure and aftercare was very high quality.

Would recommend.

7 September 2021
Unprompted review
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Reply from Elithair

Hello Kieran,

thank you very much for your feedback. We are really happy to hear that you had a great experience with us. All our staff is trained and highly professional. In addition to that, they make all our patients feel welcome.

Best regards
Your Elithair Team

Rated 5 out of 5 stars

It was a really nice experience,all the…

It was a really nice experience,all the doctors, drivers and people have been really kind and sympathetic.

3 September 2021
Unprompted review
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Reply from Elithair

Hello Pedro Rodríguez,

thank you for your feedback. We are really happy that you liked all our staff and your experience with us.

Best regards
Your Elithair Team

Rated 5 out of 5 stars

Very organized

Very organized, nice staff. I felt they did a good job for what they had to work with. Would recommend

1 September 2021
Unprompted review
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Reply from Elithair

Hello Nick,

thank you very much for your feedback. We are pleased, that you liked every thing and are happy with your result.

Best regards
Viola

Rated 5 out of 5 stars

I had a great experience with the…

I had a great experience with the entire team in İstanbul. The service was outstanding specially from Dr. Gizem and my translator Sevcan who made this experience great. I highly recommend Elithair is you are thinking about hair transplantation. Alejandro

31 August 2021
Unprompted review
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Reply from Elithair

Hello Alejandro,

thank you very much for your feedback. We are pleased to hear that everything went well and that you had a great experience with our staff.

Best regards
Your Elithair Team

Rated 5 out of 5 stars

For me is the better place to Go.!!!

For me is the better place to Go.!!!! let me explain to you.!! Guys you have to come to this clinic. The service, the attention, the hospitality, and the professionals Staff that work in here are No 1, if you are looking for professionals that’s the right place to come.!!! We’re so grateful to the doctor and his staff especially with SEVCAN (she’s one of the best translator in here.!! For us she’s🙈🙈🙈) I came with my wife from USA and we feel like our 🏡 the transportation always professionals and an excellent service too.!!! We’re existing to come back to finish my process and enjoy we the friendly and professional people that work in here.!!! Thank you so much, to all of you.!! See you soon.!!

27 August 2021
Unprompted review
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Reply from Elithair

Hello Kelvin Valera,

thank you very much for your feedback. We really appreciate you talking the time to write about your experience in detail. We are really happy to be welcoming you back soon!

Best regards
Viola

Rated 5 out of 5 stars

Amazing Experience

Amazing Experience

from the beginning when picked up at the airport, to the operation all went very smoothly and the Doctor and the staff are very nice and gives you a lot of attention. The procedure was very well done and done in one day. Very worth it to do it at Elithair thinking of getting a hair transplant. I highly recommend it !!!

24 August 2021
Unprompted review
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Reply from Elithair

Hello samy shihab,

thank you very much for your feedback. We are so happy to hear that you liked everything. All our staff is there to make you feel comfortable and give you a great results.

Best regards
Viola

Rated 5 out of 5 stars

The team is nice and very helpful and…

The team is nice and very helpful and everyone is so polite

24 August 2021
Unprompted review
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Reply from Elithair

Hello Omar Bakar,

thank you very much for your feedback. We are really happy that you decided to come to our clinic.

Best regards
Your Elithair Team

Rated 5 out of 5 stars

Very good

Very good , every staff is very friendly my hair transplantation is very good , I am very happy with my translator Sevcan, and my doctor Balwi very good & very friendly,

7 August 2021
Unprompted review
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Reply from Elithair

Hello Rasel,

thank you very much for your feedback. We are here to provide you with a great experience and result.

Best regards
Viola

Rated 5 out of 5 stars

What an experience!

This has been a great experience from the moment I landed in Istanbul. To the sad moment of leaving in such a short time. I didn't expect that a piece of my heart will be left in here. These guys working at Elithair treated me like a family. All of them with a big smile and a passion for what they are doing. I even got to know some of them a lot closer I'd rather say we became friends in such a short time. It wasn't just a hair transplantation! More like a vacation with friends!. And dr. Balwi all I can say omg what a humble man who loves his job and at the same time he is amazing at it. No wonder why the atmosphere at the clinic is fantastic.

30 July 2021
Unprompted review
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Reply from Elithair

Hello wee AJ,

thank you so, so much for your very kind words. We are really happy to hear that you loved our clinic as well as the team and the hole atmosphere. Our patients are the most important motivation for what we are doing. That is why it really touches our hearts to receive feedback like yours.

Best regards
Your Elithair Team

Rated 2 out of 5 stars

Not satisfied

I’ve have been at the Elithairtransplant clinic in June 2020 but I had a not completely satisfied experience. The welcome (both at the airport and at the hotel) was warm but when I arrived at the clinic (for the first examinations, suggestions etc) there wasn’t in the main doctor (as I expressed asked before my appointment and I was assured about that) and a nice but “cold” lady suggested me hurriedly the best way to do my hair transplant, saying the next day “you’ll do the hair transplant”. Keep in mind that for the patients it is the first time and it is a transplant anyway: I can understand for her was “the routine” but maybe a more empathy and connection with the CUs is required.
The uncomfortable feeling was when the guy (someone with a admin role), asked (correctly) the payment: in this case I have highlighted (both by phone and email) them that I would have paid by bank transfer (as I paid the deposit) and not by cash or credit card (due to the expensive fees applied on it) and I was assured about that as well. Such a shame when I had to pay! The guy told me I could pay by bank transfer and I could go to a cash machine to withdraw the money. Only after more than 20 minutes of arguing, asking to call the head quarter in Germany , they allowed me to pay by bank transfer.
About the operation: I had the opportunity to deal with two amazing guys, they did their best to make me feeling comfortable during the whole transplant and even if it was a little bit (just a few!) painful, they were nice and professional. After the operation I had the medication, I bought some products and after two days I went home.
1 year has been passed, I was sufficiently satisfied about my new hairs (but in some area they are thin and not enough in my view… keep in mind I had more than 3000 grafts) but the wrong thing is the lack of any update/follow up by the clinic. No one - never- calls you back asking how was the transplant (except to the first days) and if need a consultation with the doctor (talking about the transplant) , they put you through to some Customer Care guys, without any medical knowledge.
My review isn’t good for this reason: the transplant was sufficient satisfied (but I sincerely expected more/better) but the lack of Customer Care, following a patient with some updates/follow up is a big fault.

28 July 2021
Unprompted review
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Reply from Elithair

Hello Paolo,

thank you for your feedback. We take that very seriously. Our patients are most important for us, and we do everything to make them feel welcome and comfortable throughout the whole experience.
Our lead doctor, Dr. Balwi can in fact not be there for every patient as he's very involved in research for new methods of hair transplantation.
We are very sorry to hear that you are not happy with our customer care as we offer a 24/7 service. Our experts are available for our patients at all times.
We would really like to talk to you regarding your experience and your feedback. Please get in touch here: quality@elithairtransplant.com

Best regards
Your Elithair Team

Rated 5 out of 5 stars

I had a hair transplant in…

I had a hair transplant in Elithairtransplant in the year 2019 Im from the UK, my hair was thinning at the front so I had about two thousands hair extracted from my back and the result was really amazing I was even given a guarantee certificate if something goes wrong so yeah that was reassuring, the doctor balwi was really amazing, hopefully I will go back again bc my hair is little bit thinning at top but its not very deep so I’m using minoxidil but if its get worse I know where I’m going To Elithairtransplant, thank you Dr Balwi and all the rest of team

16 July 2021
Unprompted review
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Reply from Elithair

Hello Abdi Ahmed,

thank you very much for your feedback! We are really happy to hear that you love your result. Thank you for choosing us for your hair transplant. We will be there for you, in case your top hair gets even thinner, and you want to do something about it.

Best regards
Your Elithair Team

Rated 5 out of 5 stars

Hair and beard transplant via Elithair

Had a good time at Elithair in Istanbul! I didn’t get to see dr. Balwi, which I was a bit sad about but I got another doctor who was also well equipped.

Got a lovely lunch during the procedure, great transportation from airport to hotel to clinic. The translator was very nice and made sure I could get around with my questions.

For the competitive prices of Elithair I feel this is a very good option for a hair transplant in Instanbul!

I went in for a beard and hair transplant, the nurses were very nice!

Make sure you state your needs and be prepaired so the staff can help you the best way possible.

I recommend Elithair to other people.

10 July 2021
Unprompted review
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Reply from Elithair

Hello Winter,

thank you for your feedback. We are really happy to hear that. All members of our team are here to make your hair transplantation experience wonderful.

All the best wishes for your future
Your Elithair Team

Rated 5 out of 5 stars

This was great from start to finish

This was great from start to finish. My contract person was avalible at all time, before and during the trio. Nice personell and very helpful. I had a lot of pain after the transplant and at 9 oclock in the evening my contract person sent drivers to take me to the hospital for more medication. Medical team was also great and i think i will get a great result

7 July 2021
Unprompted review
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Reply from Elithair

Hello Adrian,

thank you very much for your feedback. We are really happy to hear that you liked everything. It is especially important for us to tend to all needs our patients may have. No matter the time.

Best regards
Your Elithair Team

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