Such a wonderful company! Super comfy and beautiful lingerie sets, the parcels come with little goodies like flowers and face masks - all vegan which is so considerate! The sets fit perfectly and are... See more
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I recieved my first bra and knicker set today . They are very pretty and i cant wait to build my collection. They are definitely for private and not time spent on a girls trip as very revealing. I feel the support is there . Not yet tried on the breifs but they look of a good qualityqnd very pretty. The hair scrunchie was too big for me . Used the face mask it was a lovely treat . Not too harsh on the skin and smelt devine . Will have the evening tea shortly .

Reply from Elia
An excellent process from point of order to receiving the items. And that's before the aftersales communications with Stacy and, especially, Summer - which included helping me with the cancellation of a duplicate subscription I'd inadvertantly set up due to my technological ineptitude.
The items, which are gifts for my wife, arrived within a few working days, beautifully packaged. As they're currently unopened gifts, I can't comment on the sizing; however, a quick peek inside the boxes without disturbing the packaging tissue and box suggests that the items are of the highest quality.
I will post a further review of the items themselves once they've been opened by my wife next week.

Reply from Elia
I have received a few of these sets and my husband loves each and every one of them. I would have given them 5 stars but I need more support as Im an E cup. My husband puts out a set which he wants me to wear on the bed and it makes my tummy flutter every time. I nearly forgot to mention the customer service is fabulous..!

Reply from Elia
Always such beautiful sets, well packaged and look so pretty on.

Reply from Elia
The mos prettiest lingerie ever I would highly recommend

Reply from Elia
It’s a very nice idea and very pretty products. however it’s not big chest friendly, sizing goes up to E cup. They should consider making bigger sizes, for some women have bigger chests.
Quite disappointing and a real shame as I would love to buy from them

Reply from Elia
Such a wonderful company! Super comfy and beautiful lingerie sets, the parcels come with little goodies like flowers and face masks - all vegan which is so considerate! The sets fit perfectly and are so soft and cosy. The designs are unique and delicate, the bra bands are flexible which makes them breathable and comfy. I can’t wait to receive more, it’s such a fun parcel to receive and open every month!

Reply from Elia
Easy to set up and easy to make changes to your order each month.
Been ordering now for my partner for a few months now.
Absolutely quality items the colours the materials. Very nice
Shes happy I'm very happy
A new adventure every month.

Reply from Elia
Great underwear great fit style colours never had a issue love receiving my box every month my underwear drawer look better than it has done in years

Reply from Elia
I wanted to get a subscription for my wife. Having recovered from breast cancer finding underwear is sometimes difficult due to the surgery. After ordering a single purchase, my wife received a beautiful set with a couple of added gifts.. the presentation was great. Unfortunately the fitting didn’t work for my wife. Elia boutique’s customer service was second to none though. After trying to find an alternative solution and even recommending alternative companies who specialise in post op underwear they even sent a goodie box to cheer her up.. an amazing gesture. Highly recommend ❤️

Reply from Elia
Arrived quickly and was a very cute surprise. I’ve ordered the monthly subscription and never know what I’m getting. What I received is something I would have never chosen myself and I loved it. The quality is great and the fit is perfect. Very fun buy!

Reply from Elia
I didn’t get what I ordered as I only wear briefs they sent me tong I don’t wear or ask for . They replied and said that they cannot guarantee what you ask for!! What’s the point then ordering if you can’t satisfy your customers needs!!!
Little update I have contacted customer service and they said it is what it is so basically you don’t get what you paid for!!!
This is the reply from your customer service!!!
Hi Grace,
Thanks for getting in touch, and I’m sorry you’re disappointed with the bottoms in your box.
I'd like to gently clarify that while we do our best to follow your preferences, briefs and thongs aren’t guaranteed as we need to send what’s available in your size when your box is being packed.
That said, I’ve made a note on your account to send briefs for your future boxes whenever we have them available in your size, so the team will keep this in mind when packing your orders.
I’m sorry again for the disappointment, and hopefully we can get you a pair of briefs in your next box. 😊
--
Warm regards,
Stacy
Customer Support Associate

Reply from Elia
I love recieving these through the post. The fit is perfect and is even better than the high street. Mine make me feel like a million dollars. Confidence has levelled up!

Reply from Elia
My wife loves the quality of the product and the team go above and beyond when we moved address and solved the issue quickly

Reply from Elia
Have had two of these so far the fit is perfect on both and they are so beautiful ❤️ lovely little box to get each month also love the satin scrunchys that came with, soooo cute

Reply from Elia
You’re lingerie is beautifully designed and well stitched, attractively packaged with the little extras that that make each box feel special, on one bra the underwire started coming out, I can fix it no problem. Perhaps a tiny touch of stretch in the bra might be helpful as I cant decide if I’m better off with a 34B or C , I’m really looking forward to receiving my next set xxx

Reply from Elia
Amazing customer service and great attention to detail on each piece

Reply from Elia
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